What's the Best Hot Tub

Hot Tub Review

Caldera
Manufacturer: Watkins

(Based on 6 reviews)
Avg. Price: $6642

Reviews: 4 - 6 of 6   View as Outline   Previous   All Post Review
Beautiful Spa Highly Recommend
Jan 28, 2010 11:49 am
wmccall
*****


This is our 3rd spa, the first 2 being junk compared to this one! Not only does it look like the Rolls Royce of the spa scene, but it performs way beyond my expectations. Easy programmed buttons operate the sound system which is incredibly rich. Temps go to 106. Heats up super fast (ok my last one was a 110 and this ones a 220, so I am sure that helps) super quiet operating, even on the biggest baddest settings, theres no blower, so it doesn't offend the ears. All this and fun lights too! A dream some true for this gal! I got a steal too, I bought the floor model and saved a bunch. 7k including steps, delivery, and hauling of my old crappy one! The warranty is awesome too. Best thing I've done for myself in ages. Spa on folks!

Date Purchased: 07/20/07
Price Paid: $7000
Recommend: Yes
Pros:
large
pretty
powerful jets
nifty lighting
awesome stereo
charming waterfall
great warranty

Cons:
This review got attributed to me during the forum rebuild, I don't want to delete it.


This message was modified Jan 28, 2010 by
Caldera Spa
Dec 12, 2009 2:39 pm
divegodive1


I agree with tabasco. My Caldera is only 24 months old, has been broken 3 times and down for 6 months of total non use. I obviously have a lemon as the high limit keeps triggering and then the main board dies. The worst thing is the customer service both by Rec Warehouse in Leesburg and Tampa. Tampa site has now dropped the ball by not ordering parts again. They keep asking me to descibe the sysmptoms, which I do, and did even to the main guy in Tampa and put in an email which he accepted. Now I find out no part ordered again and they think I am being rude and pushy. DONT BUY A CALDERA as their is no reliable service and my store admitted they know the Hot Springs brand by Watkins better than the Caldera line.

Date Purchased: 9-07
Price Paid: $6800
Recommend: No
Pros:
Best lounger jets when it works

Cons:
Reliability and lack of qualified service folks.

I emailed Caldera and they never responded.


Caldera
Dec 8, 2009 8:15 pm
tabasco813
*


Very dissapointed with our Caldera tub. We loved it at first and it has some great features but the reliability is horrible. We had it repaired too many times to count while under warranty. It seemed that every time we would go out to get in it it would have another problem. The company did stand behind it while under warranty and replaced several parts, but now that the warranty is expired it's a money pit. The latest problem is leaks from joints in the plumbing. We have aways followed the recommended maintenance procedures, etc. If there were a lemon law on hot tubs we would have excercised it.

Date Purchased: 6/2002
Price Paid: $5050
Recommend: No
Pros:
Design, appearance, and features.

Cons:
Reliability. Reliability. Reliability.


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