Original > Hot Tub Forum
Running costs
Spatech_tuo:
error
Holgmi585281:
It might help if people were a little more friendly to the newbies. I mean i logged in as a guest ages ago to peruse the forum and others to learn about hot tubs from what i thought were people who knew a damn sight more than i did.
In comparison i joined a UK based forum with maybe 2700 members(thats a lot for the UK market lol) and they were welcoming. I posted the same picture that i posted on here in show us your hot tub, it was of the resting place well before delivery on my decking. On here 477 views and one comment😁. Now i did mention on that post that it would be a Master Spa and hopefully i wouldnt end up in the beating a dead horse section . Maybe that is it the fact i mentioned Master Spa that gets an instant lets not even like the post. If so thats crazy. The reaction my post got in the UK forum was the entire opposite.
Like i said friendly would be better. Do i deserve to be slated straight away as a faker? . I dont think thats fair, i work damn hard,have all my life. We earn good money, house is paid for so no mortgage. I have no kids so i can indulge in things i like like cars and holidays, hot tubs etc. I certainly do not need a freebie from Master Spas or anyone else for that matter. This forum has some great informative posts and i have learnt a lot from it. I was brought up to be courteous and was told from a young age that manners go a long way in life. If everybody liked the same things life would be so so boring wouldnt it ?. Im not some keyboard warrior in any shape or form either. If my Master Spas hot tub wasnt up to scratch i would be the first to complain. Each to there own eh 😁 Mike
silversun:
--- Quote from: swilly1000 on June 26, 2019, 06:01:48 pm ---
--- Quote from: silversun on June 26, 2019, 04:58:40 pm ---I'm not a dealer. I'm a consumer with first hand experience of master spas business practices. In my search I visited master along with many other dealers. I was unbiased and held no preconceptions about any hot tub. Master was one of the worst sales experience i've ever had. Not just in hot tubs, in anything.
And I definitely care if a dealer engages in shady business practices.
So, no. There's plenty of truth to the narrative that master engages in shady and deceptive business practices in the name of selling hot tubs.
I ended up buying a sundance and i've been very happy with the hot tub and the dealer. Glad you're happy with your purchase. Could it also be possible that Master owners have a chip on their shoulder from all the negative pub? From my perspective - someone who neither sells hot tubs nor purchased a master spa - it seems like yes.
but yeah. I'm sure Master have some happy customers too.
--- End quote ---
For the umpteenth time, I care about product quality not about how they penetrate their sales markets. That's between them and their dealers. I would much rather have a high performing tub than concern myself about their tent sales. The support I've gotten from my dealer has been terrific. The product is terrific. Go ahead and not buy a good tub because your social conscience is trumping your tub experience. I'll take those wicked jets thanks.
The only chip I have on my shoulder is for the newbies who are getting diverted from a solid product by the bulls**t they are hearing here. Case in point, this thread. The OP does a rigorous analysis and concludes that the tub doesn't cost a lot to run. But the OP gets dismissed a faker now. And me, well my methods are not rigorous, so I must be wrong, or lying.
Good luck newbie. If you're looking for me I'm getting in my high-performance tub for a soak. Over and out.
--- End quote ---
I bought a GREAT product that I'm very happy with. It also came with the support of a great dealer. The two do not have to be mutually exclusive.
And sorry, no, my purchase decision was not based entirely on the reputability of the dealer. Dealer support was a factor in the decision making. But it didn't factor in nearly as much as the quality of Sundance, which I assessed to be better than master, and pretty much on par with with other brands.
And I assessed dealer sales tactics and the general impression I got as an indicator for how I would be supported after the sale. Because it absolutely matters. So don't tell me to overlook it, or that it shouldn't matter. I'm not telling you how to make your purchase decisions. I don't care.
Good for you that you're happy w/ your purchase. I don't fault you for buying a master. I'm just calling BS based on what I see and based on my own experience. And I don't see too many longtime forum members that are happy master spa owners. Maybe you'll buck the trend, who knows. Just don't pretend everyone who doesn't buy a master is settling for lesser quality to satisfy their moral conscience.
d00nut:
Me personally, I don't have really anything against Master in terms of product quality. In the past, their cabinets were questionable at best, but I know they have had a pretty big redesign here lately. I'm happy that you've had a good experience. I thought is that they have been a pretty good hot tub, perhaps even better than that... with marketing/sales practices that give the term "sale person" a really bad name. Which is generally a bad thing in my eyes.
I really try to read between the lines. I sell Hot Spring now, but I've dealt with Jacuzzi, MAAX, and Bullfrog in the past. I even had a close family friend be a Master Spa rep for 5 years or so.
I still think the best way to go about this business, specifically in the states, is to have a good support network. Lying to get ahead, might work for a bit, but never long term. Even great hot tubs need service, and tent events generally are sales only events.
No one deserves to be a hot tub orphan.
To swilly's point, his values are what they are. The fact of the matter is that newbies, by definition, are people who need help. Tent events, regardless of brand, are generally an area where you will get the manufacturers spin, and very little assistance.
If you come to my showroom, and I lie through my teeth about your hot tub, and you get it... guess what... you can come right back in here and talk to me about it. You have recourse.
Tent events will give you a pitch, close you hard, and in a lot of situations... leave you high and dry.
Most "newbies" don't want that.
However... it's a good way to sell. Just not the right way in my opinion.
Tman122:
Over 30 years in this, over 4000 posts on this forum over the last 20 years. And I get a "welcome to the forum"
I never jumped on the Master hater train, I started it after working on a ton of them and watching guys like Swilly come and go in a year or so.
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