Brand Specific Forums > Bullfrog Spas
More Problems with Bullfrog Spa
FL Person:
--- Quote from: Jacuzzi Jim on February 27, 2017, 06:29:54 pm --- Hope that's it for the problems! I would give them one more fix for the pack, if it doesn't work I would want it replaced. Jeez you don't even have to send a bad pack in. I do the warranty, order a new pack and we are credited for labor and the pack. Hard to beat that. Like mentioned I complained about the O-ring issue right off the bat when we brought them on. Had a couple fail or worse yet vibrate like crazy. Since then we have replaced maybe 3 because the sonic weld in behind the pack failed. Other then that, that's been it.
Like I said BF is a really good company that want's to stand behind it's product.
Their new motto is Make Spas Great Again. :) Sorry couldn't help it..
--- End quote ---
We'll see. As far as I can tell, the silicone has not been adequate to hold the gaskets in place. On one of them, I used PL Marine Adhesive, which is rated for below-waterline use. It seems to be holding.
But after the most recent "blow out" of a gasket that was previously "repaired" by the technician using silicone, I tried the PL Marine Adhesive again and it failed the very next day. I got the impression that the residue from the previous silicone application affected the bonding ability of the PL Marine Adhesive. The technician secured it again with silicone.
FL Person
FL Person:
The saga continues. The repair guy came out and installed these spacers on all three Jetpaks. They are siliconed in place between the o-ring and the Jetpak. Only time will tell if they are a permanent solution.
On to the next issue. At some point during these service calls, a sound I can only describe as a "chugging" developed in the front side of the tub. It is intermittent when the motor in on "low" but it has occurred every day. Of course, even though I've heard it every day for nearly two weeks, it will never occur when the repair technician is here. I've made a recording. This is with my phone placed directly in front of and in the middle of the front apron: Click here for sound recording.
While trouble shooting, the technician noticed some water in the coiled-up clear hose leading from the Ozonator to the Venturi. He said there should be no water in that hose so he ordered a new Ozonator just in case any water had made its way into the unit.
When he came out today to replace the Ozonator, the first thing he did was reach into the tub with a pair of needle nose pliers and remove a small plastic restrictor from the port inside the tub which dispenses the ozone. He said he'd just learned that this plug should be removed on spas with an Ozonator installed. He believes this plug was causing the water to be drawn into the Venturi tube and is the cause of the sound.
I'm not convinced it's the cause of the sound because that plastic plug has been in there since day-one, yet the sound only developed recently.
Again, only time will tell.
FL Person
Jacuzzi Jim:
So the sound is not normal, and has to be a pump or you have the Oscillator jetpack by any chance, I have heard it make a similar noise, but that seems overly loud. Did he replace the brown O-ring that goes around the orange fitting/gasket? If not it needs to be there. I have never heard of the black spacer thing, but if it works It should be ok. Id still be pushing for a new pack at this point!
FL Person:
--- Quote from: Jacuzzi Jim on March 17, 2017, 01:19:23 pm --- So the sound is not normal, and has to be a pump or you have the Oscillator jetpack by any chance, I have heard it make a similar noise, but that seems overly loud. Did he replace the brown O-ring that goes around the orange fitting/gasket? If not it needs to be there. I have never heard of the black spacer thing, but if it works It should be ok. Id still be pushing for a new pack at this point!
--- End quote ---
Yes, I have the Oscillator Jetpak but this is 1000% not related to that pak. The sound is no where near that pak and that pak is almost always off, unless I'm using it. The sound is without a doubt emanating from the front, underside of the tub...near the pump.
Yes, all of the orange o-ring gaskets have the brown o-ring installed in the groove. The problem has been with all three Jetpaks. All three now have the spacer installed.
FL Person
Jacuzzi Jim:
All I can tell you at this point is to keep on them, for everything, it sounds like the service company is trying though..
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