Brand Specific Forums > Jacuzzi Hot Tubs
Disappointed with my Jacuzzi delivery today
amy2421:
--- Quote from: lehacf on September 28, 2015, 01:20:05 pm ---I would probably start calling Jacuzzi by now. If my day got ruined by dealer like that I would certainly give it my best to ruin it for the dealer as well.
--- End quote ---
I've called, I have reached my salesperson easily but head office was a 16 minute hold, then I've been told several times the manager is calling me back "momentarily", but still no phone call. The delivery was supposed to be at 2pm, their last spot of the day, so now the salesman isn't even sure they can deliver it today even if I wanted it.
lehacf:
If you have other Jacuzzi dealers in the area, I would also call them and try to negotiate a better price and then would take my money to them. You are definitely not going to get your tub today, but then on a positive side you can use that to your advantage of trying to negotiate a better price or get some money back.
You can also threaten cancellation to your current dealer, I am sure they won't want to tie their cash on your tub.
wt21:
Isn't there another recent thread on this exact same issue, except the warehouse accidentally damaged the poster's unit, so the poster either had to wait 3 more weeks, or take what was on hand?
lehacf:
Yes, pretty much squeaky wheel gets all "grease" (tub in this case)
Jacuzzi Jim:
Again people it's not the manufacturers fault ::) Be mad at the dealer.
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