Brand Specific Forums > Bullfrog Spas
Bullfrog A7L - Brand new and already problematic
holleigh:
We have had our new Bullfrog A8 for a few weeks now ans we are IN LOVE. Beats our old Sundance Optima is size, comfort, jets and look. Sorry you are having issues. Please post an update on their service and what the problem turns out to be.
wmccall:
Welcome to the forum. Sorry, I'm late with that, I was on vacation. Let us know how this works out for you in the long run.
Bullfrog Spas Support:
Mighty,
Thanks for communicating with us on this. Hope this issue is solved soon. Keep us in the loop and we'll be happy to continue to work with your dealer on this.
Jim,
Sounds like a name change may be in order. ;) "Bullfrog Jim" has a nice ring to it. All the best in your new gig.
Jake
Bullfrog Spas Support
wmccall:
--- Quote from: Bigralphy on June 04, 2015, 09:51:59 pm ---I would consider that great service. Thumbs up for bullfrog
--- End quote ---
Agreed. (objective opinion, don't own one or ever seen one. No dealers here in Columbus, Ohio)
wmccall:
--- Quote from: Dr. Spa™ Ret. on June 03, 2015, 09:38:02 am ---Stuff sometimes happens. One problem, that's barely been looked at, is not a lemon. All manufacturers, of course have quality control. I've never known a manufacturer that doesn't fill each and every spa and test them out at the factory. Keep in mine though, the spas are shipped and trucked around the country. This can on occasion have a negative effect...but you have a warranty for this type of thing It sounds like your dealer is being very responsive and I'll bet they'll take care of it no problem.
--- End quote ---
Well said, my first hot tub had what seemed like a major problem to me, turned out to be caused by a service guy at the store. I found out later he showed a customer how to replace a gasket in a diverter valve and didn't put it back in the tub correctly. End result the first time pushing the jet button, water in my face.
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