Brand Specific Forums > Hot Spring Spas
Mistake on a Grandee scale.
Chas:
I AM a HS guru, and I say go ahead and upgrade to the 3K heater. Be sure it matches your 1000 watt heater in all other respects. By that I mean: pressure switch if yours has one (If it has two small grey wires going to the temp sensors and a third grey wire going into the end of the heater, it has a p switch) or a self-resetting high limit if not.
The heater is switched on and off by a 'heater relay board' which can handle up to 6000w at 240v here in 60 cycle land, so it should have no problems running 3K at 220 50Hz.
Yes, I can get ozone systems which will work on your tub, and I would be happy to send it off. I do recommend the ozone system over the ACE system - as stated in my post above. But as I also stated above, I would ask your dealer to trade you back to the FWIII ozone system. Here in the US, all tubs come with the ozone installed. We take that OFF to install the ACE, and I, for one, give a trade-in value for it. Ask your dealer to swap it back, and let him keep the ACE for his troubles. If it's so amazingly valuable that he could charge you $x then surely he can give you back the ozone he didn't pay a cent for in exchange. Again- we get the ozone free here, can't be sure they do there.
Cheers - hope you get this thing to do what you want it to!
8)
NZArtist:
So my $22,000 Grandee mistake is sitting empty at the moment - since yesterday. Waiting for a service technician to come by to replace the two failed pump seals. The technician cant give me a date when they'll be here - just that it's likely to be within 8 working days. So it'll just have to sit empty until they get around to it.
Did I mention? Don't buy Hotsprings. They're overpriced, poor quality, and the heater is woefully underpowered.
NZArtist:
Day 4 with hot tub sitting empty and idle, waiting for tech to get around to fixing the apparently commonly faulty pump seals.
No rush, guys. It's only US$22,000 of mistake making me feel bad about wasting my money. No rush.
mrmojo1111:
Well, I have to offer my counterpoint here. My beautiful new Grandee is flawless so far. Fit and finish is superb. Asthetically, just breathtaking. Pumps are very quiet. Remote controller is very cool, intuitive to use, capable of changing many parameters instantly. Our heater seems to be more than adequate, raising the temperature to 105F in about 5 hours. Of course I'm a new owner, and it seems as though the Grandee available domestically is a very different product from that available overseas. I just wanted to express my thorough satisfaction with my purchase, so that others reading this thread child get a more complete picture. NZArtist, I'm sorry you are having a negative experience, and I hope that all your issues are rectified soon.
NZArtist:
Day 8 - no sign of technician yet.
Hotspring Grandee $22,000 mistake still sitting empty and unusable.
Hotspring quality is appalling, heating is dismal, service is dire, and it is hugely overpriced. Don't buy Hotspring - buy anything but Hotspring.
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