Brand Specific Forums > Jacuzzi Hot Tubs
My New Jacuzzi is seriously broken after 1 week of use
Jacuzzi Jim:
--- Quote from: antlese on July 09, 2013, 09:30:59 am ---Hey everyone.
A quick update. It looks like Jacuzzi is going to replace the entire tub. :)
Will keep you posted.
--- End quote ---
That's good to hear!!
antlese:
Ok Guys,
One last update. I have my new replacement tub installed and I used it last night for the first time. So far everything is working very well. ;D
Hopefully this tub sees none of the problems that the previous one had.
I will say that Jacuzzi was quick to respond to our emails and phone calls, and they were pleasant to deal with.
And the hot tub dealer did a great job communicating with us and with working with Jacuzzi to get us a replacement.
Antlese
Jacuzzi Jim:
--- Quote from: antlese on July 11, 2013, 09:24:24 am ---Ok Guys,
One last update. I have my new replacement tub installed and I used it last night for the first time. So far everything is working very well. ;D
Hopefully this tub sees none of the problems that the previous one had.
I will say that Jacuzzi was quick to respond to our emails and phone calls, and they were pleasant to deal with.
And the hot tub dealer did a great job communicating with us and with working with Jacuzzi to get us a replacement.
Antlese
--- End quote ---
BTM line is you got taken care of! And I can only agree on one of your comments in the last statement about Jacuzzi, not so much with your dealer. You went far to long without a spa, yes they needed some time to get it going, but you should have had a loaner brought out till the situation was dealt with. You sound like a very understanding person, most people in this situation would be going ballistic! Kudos to you and again glad it got resolved...
Spoiledrotten:
"I love it when a plan comes together"! Congrats.
Tman122:
how many days? 2 weeks?
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