Brand Specific Forums > Jacuzzi Hot Tubs
My New Jacuzzi is seriously broken after 1 week of use
antlese:
--- Quote from: Jacuzzi Jim on July 02, 2013, 06:59:23 pm ---On the back side of the spa down on the ABS base there is a silver sticker, unless the dealer peeled it off. If not you can open the front and it should be on the top of the equipment. Your dealer should have registered it along with your email which is required by Jacuzzi, but by the way is dealing with this I doubt he did? What is he doing?
--- End quote ---
I just buttoned the thing back up. Will open it again tomorrow. The rear of our tub ( the side with the waterfall) is too close to the side of our deck for me to see the sticker.
The dealer has been in contact with Jacuzzi and is working on getting it replaced for us. We are also emailing with jacuzzi ourselves.
Antlese
Jacuzzi Jim:
If you can get your hand to it, it will just peel off usually lower left or right corner.
antlese:
Hey everyone.
A quick update. It looks like Jacuzzi is going to replace the entire tub. :)
Will keep you posted.
Spoiledrotten:
Fantastic! That was the right thing to do. I wish you the best.
summerside9000:
unreal. sounds like something is fried. :( Jim is right right right.
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