Brand Specific Forums > Jacuzzi Hot Tubs
Jacuzzi J470 Thoughts and Experiences
Spatech_tuo:
--- Quote from: Chas on August 01, 2012, 09:35:29 pm ---
Lifetime Shell Structure and EnduraFrame™ Warranty
Bullfrog warrants the Bullfrog Series I & Series II Spa shell not to leak and the EnduraFrame (injection- molded cabinet frame) against degradation for the life of the original retail purchaser of the spa. After six years from the original spa purchase date, the defective spa must be sent to Bullfrog for repair.
8)
--- End quote ---
Another company with a "lifetime" shell warranty where after a certain number of years the customer has to send the spa back to the manufacturer. Its not like the owner can see if he has a box in his garage to put his spa in so he can go to the UPS store and send it back.
The idea of sending the jetpacks back is palatable but every shell warranty that has "lifetime" in it ends up being a sales ploy. The customer would be FAR better off to get a standard 10 year shell warranty than a Lifetime*-6 year warranty (IMO).
vangoghsear:
--- Quote from: Spatech_tuo on August 02, 2012, 11:02:19 am --- The customer would be FAR better off to get a standard 10 year shell warranty than a Lifetime*-6 year warranty (IMO).
--- End quote ---
Not if it breaks in the 11th year. ;)
I agree that it's a sales ploy, and I would be tempted to just let it go and get a new one after 11 years, but then again, I would hope to get at least twenty years out of my investment. So, it may not be ideal, but there is some recourse to getting it repaired if it is a structural failure of some kind.
Chas:
I'm all for tub makers adding additional coverage after the 3, 5 or 6 years that they fully cover a tub or equipment. But I don't like them calling it "lifetime" when you have to ship the tub to the plant.
8)
Jacuzzi Jim:
What exactly is "lifetime"? The life of the spa,the life of the owner what? I guess if the shell cracks then the life of the spa is up? Also correct me if I am wrong but don't most states limit lifetime? For instance lifetime in Washington state is only 7 years..
vangoghsear:
--- Quote from: Jacuzzi Jim on August 02, 2012, 09:22:26 pm --- What exactly is "lifetime"? The life of the spa,the life of the owner what? I guess if the shell cracks then the life of the spa is up? Also correct me if I am wrong but don't most states limit lifetime? For instance lifetime in Washington state is only 7 years..
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Bullfrog warranty on the structure/shell is lifetime of original purchaser, with the aforementioned 6 years caveat. I read somewhere that if the purchaser is a corporation it is limited to 10 years, can't remember if that was the Bullfrog site or another company.
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