Original > Hot Tub Forum
Optima or Grandee
Mendocino101:
Is it really Needaspa...?
It is a funny thing needapa.... but you know this about yourself better than anyone here.... but each time you want to make a purchase for something it is always a battle.... always figuring you are more clever than most and are going to out smart the system.... nothing wrong in looking for a good or fair deal...many people do that...the problem with you is that you are just simply to dense to know what a good or fair deal is for what you are looking for...you just do not have the ability to know the value of anything....did you make that call to Wells yet or any other bank....if you did than you would have found out that retailers do share in the costs of offering 0% financing or no payments for a period of time.....(they do not if the banks are charging intrest)..the fact is anything that might actually take place in the real world and not floating around in your self serving head is nothing you want to hear about....it is so transparent to those who work in this field and other retail business that you are clueless in the way things really work...banks really do charge retailers for promotional interest rates....men who deliver things to you really do get paid even if it says free delivery, they are not volunteers.....spa dealers do incur a cost for the rebate coupons....you still don't have the sac to post that check stub or w2.....the sun will rise tomorrow....and you will be trapped in that world that revolves around you and the way you think things should be all for the betterment of yourself....and that big word still is true you are a jerk off...
poolboy34:
actually you know needapsa......you stick around for my amusement, cause it's great stress relief ranting on you and proving all of your dissillusioned thoughts wrong. My work days are long, and thankfully I don't have to deal (and I quote my friend mendo) with jerkoffs like yourself.
Anyways, thanks iowaspaman, and it's always good to see mendo chime in. Let's all hope needapsa gets a spa so he'll use his time in it instead of harrassing all of the legitimate spa buyers and dealers who frequent this baord to help answer questions.
Shut_Down_Stranger:
lol....
I wonder what would happen if this was a new or used car site. ???
I think there are probably a bunch of things that affect the dealers mark up, like location, number of spa sold and other local market conditions.
Locally, a Optima is about $8500 and the Grandee is $8000. before negotiations.
Mendocino101:
Shut down...
You are so right and it is not a very hard thing to figure out.... I am in California.... a few months back we recalled the Gov....and you know who took office one of his bigger platforms that he ran on was workers comp insurance which is the highest in the country...cost of doing business here is higher than other parts of the country.... retail space here within a 5 mile radius varies from a buck a sq ft to well over three and that is just for average type retail centers...but not everyone wants to look at the big or total cost of doing business.... all they want to know what does that spa invoice for.....and than say that anything else they do not consider it a cost.....lol...Disneyland is close by.....and fantasyland is a big part of the park.....needaspa perhaps you should shop there....
Spa_Tech:
"Take your time and negotiate over a period of time to make sure you get the best deal."
Both my former employer (A HotSpring dealer) and myself suscribe to a fixed price point strategy- The spa models are offered with a tiered feature and pricing structure and negotiating over a period of time only delays your delivery date.
"To me, price should be considered priority #1 and above dealer reputation, service, etc. The spa you buy is covered under a manufacturer's warranty not store warranty. Do not deel pressured to buy from a store that has been in business for years and seems to be the nicest, politest, etc. "
So you should buy from the dealer with the lowest price reguardless of their experience, customer satisfaction, honesty, reliability, or any other track record?
Forgive me, but that's just completely stupid in my opinion-
Imagine buying from a dealer based on price alone, and having the dealer file bankruptcy after taking your deposit for your spa, or botch the delivery by damaging the product, or deliver faulty or used product, or deliver the wrong model, color, or size, have a dealer or his representatives be rude, impolite, or unapologetically profane, and have a dealer not be equipped to handle orientation, service, repair, or maintenance. Is it really worth the percieved savings?
My answer is no- I have a handful of customers who bought spas through product liquidators and big box retailers that regret ever buying a hot tub, and will probably never buy another tub because of the negative experiences they associated with their purchase :-/. Many experienced problems that might have been quickly resolved by a local dealer, that subsequently had to be channeled through a national call center, which sought out a national service provider, that in turn sought out a local technician- confirming and checking references before passing down the customer information to the point an appointment for warranty repair could be scheduled... Dont even get me started on how I get paid... :-X
My point is, when looking for a spa, at least half of the shopping should be done in an effort to find a dealer that can support the product after the sale. I'd go so far as to say its even acceptable to puchase a spa that is average or mediocre if the dealer is a top-notch service provider, a giant in customer satisfaction...
"Stores try to setup local psuedo monopolies in local areas. 'You must buy from me or have your spa servicxed (SIC) by me.' There are 1000's of Sundance, HS, etc dealers in the US - Go with the one that offers the lowest price (knowing you may have extra shipping costs). Then, use your local dealer for service and support. Its that simple! "
Hmmm... Oh, really? My prior employer had no qualms denying service to those who bought product from neighboring territories which dealt in the same product.
One experience in particular comes to mind. A prospect came in working the owner trying to get a 'deal'- It was clear the prospect had been to the neighboring dealers store and was trying to play one dealer against the other. The store owner offered an additional accessory to net the deal and and arrangements were made to deliver the product- On the day of the delivery, with the spa planted on the prospects deck, he reneged- refusing to cut a check for the full balance until the store owner agreed to match the neighboring territories last offer. I was instructed to pick up the spa and the prospect bought the exact same model from the other dealer who was a little more than an hours drive time away- I was also instructed to refer the prospect to the neighboring dealer for any of their needs, including warranty repair. That customer is now paying travel fees associated with the distance from his dealer...
Finally, a word picture-
A candy bar is a suitable product for a vending machine- It requires no maintenance or 'after-the-sale' support. It delivers a very short period of customer satisfaction.
A hot tub on the other hand is not suitable for a vending machine. It is a complicated appliance that requires regular customer maintenance and attention by trained professionals if something is faulty. It has the potential of having a very long period of customer satisfaction-- but cant achieve this without qualified 'after-the-sale' service and support.
Please, oh please, tell me that you can see the difference. :(
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