General > Beating a dead horse
Am I unreasonable?- Newest Update- must read!
Vinny:
--- Quote --- Hey Vinny, did Watkins offend you in the past somehow?
I guess they could have done what your MFG did, and given Anoroc 6 control panels and 17 air control valves to get him off there back, like they did with you and your jets. Instead, they're trying to what is best for both parties.
The new jetsetter is much different then the old. You can't expect a straight swap. What they are asking is not unreasonable.
--- End quote ---
Are you Anoroc's dealer?
Would this issue gotten this far if he was?
Why have a HS customer pay anything for the HS/Dealer screwup?
What "penalty" is the dealer getting for screwing up a HS customer. Why shouldn't the dealer suffer?
Why should a HS customer with bad service have to pay anything to HS or the dealer for the same tab?
ALL of the HS dealers on here constantly say how great HS is in the customer service area.
grahamtasia:
Vinny, thats because HotSprings is more than just nice!
Spatech_tuo:
--- Quote ---Why should a HS customer with bad service have to pay anything to HS or the dealer for the same tab?
--- End quote ---
I certainly haven't read this entire thread (I'm waiting for teh Cliff notes). I thought he was getting full credit?
drewstar:
I am amazed by the responses.
Customer gets a bad tub. company tries to fix it a few times.
Currently the tub is running and the company has fufilled it's obligaton to the customer.
Customer says he's uncomfortable with the tub and asks for a new one.
After kicking it around, the Manfucature says, You're right. We want you to be happy. Pick out a new tub. We'll give you 100% Credit.
Customer is thrilled.
Members here complain.
??? ??? ??? ???
Wisoki:
Back of with the generalities beeeeeeotch, or what ever. ;)
--- Quote ---I am amazed by the responses.
Customer gets a bad tub. company tries to fix it a few times.
Currently the tub is running and the company has fufilled it's obligaton to the customer.
Customer says he's uncomfortable with the tub and asks for a new one.
After kicking it around, the Manfucature says, You're right. We want you to be happy. Pick out a new tub. We'll give you 100% Credit.
Customer is thrilled.
Members here complain.
??? ??? ??? ???
--- End quote ---
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