Original > Hot Tub Forum
Gullible Guy is Gullible (or How I Deluded Myself on an On-Time HT Delivery)
BullFrogSpasMN:
Out of anyone's control, be prepared to have some patience, if you don't I suggest waiting a couple years to buy a new spa or attempt to find something quality/used. 8)
CanadianSpaTech:
One MFG held up almost a week...lumber shortage no pallets to ship them out on. We use to just dump them. Nobody wanted them. Now we are stockpiling them and selling them to a pallet company that will take all they can get... and they are likely selling them to a Spa MFG...lol
Hottubguy:
--- Quote from: CanadianSpaTech on May 07, 2021, 02:19:35 pm ---One MFG held up almost a week...lumber shortage no pallets to ship them out on. We use to just dump them. Nobody wanted them. Now we are stockpiling them and selling them to a pallet company that will take all they can get... and they are likely selling them to a Spa MFG...lol
--- End quote ---
That's funny I just had a manufacturer drive 300 miles out of there way to grab 80 pallets from me because they were out
CanadianSpaTech:
Just received a letter from Gecko Depot announcing a price increase
The Wizard of Spas:
--- Quote from: cranbiz on May 04, 2021, 04:27:09 pm ---I'll bet, in February, that was the latest data the dealer had.
--- End quote ---
This is very much on point.
Supplier giving ETA --> Manufacturer planning for said ETA, gives dealer ETA --> Dealer gets ETA on shipment, tells customer --> Customer plans for said ETA.
Customer relies on dealer, who relies on manufacturer, who relies on supplier(s) for ETAs. Couple that with the fact that there are only 2 acrylic manufacturers, like 3 pump suppliers, jet suppliers, so on, so forth, and that compounds the issue. You can begin to understand why the entire industry is in a "hurry up and wait" mindset. *Then* couple that with unprecedented demand.
There is zero upside for someone like me, for instance, to not get a spa out ASAP. No good comes for false expectations. However, it is also incredibly difficult to give continuous updates as there are thousands of spas on order and our parts situation changes daily to weekly (consider - by the time we send out one communique, that information could be already outdated!).
I am not at all picking on the original poster and I hope that this comes off as genuine. Just want to give a peek behind the curtain to explain why a benign question similar to "I can wait but I would like an update" is so hard to execute. There are so many links in the chain with so many variables that you're set up to fail in terms of setting up correct expectations.
I hope this helps. Good luck moving forward.
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