What's the Best Hot Tub

Author Topic: Delayed?  (Read 199 times)

Richie_NY

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Delayed?
« on: June 23, 2020, 09:45:55 pm »
So I ordered my Hot Spring Flash a month ago.  Now my dealer is telling me, they don't know how long it will be to get my tub.  He even mentioned September.  Is everyone experiencing this?

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Delayed?
« on: June 23, 2020, 09:45:55 pm »

castletonia

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Re: Delayed?
« Reply #1 on: June 23, 2020, 10:55:48 pm »
Yes.  Iím a Hot Spring and Caldera dealer and had been telling my customers September with the likelihood of October but I was clear that this timeline was an educated guess and not officially from Hot Spring. 

These are unprecedented times.  Production has been shut down due to COVID-19.  Demand is at an all time high and the entire dealer network has no product.  Everyone is ordering extra inventory which is pushing out lead times.  Sounds like your dealer was overly hopeful on when they could get product or not upfront like they should have been.

ratchett

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Re: Delayed?
« Reply #2 on: June 24, 2020, 07:09:14 am »
Pretty sure everyone buying a hottub within the past five months has been experiencing this issue.   Marquis Spas was one of the only major manufacturers to not shut down during the first wave of the pandemic.  I read all the Facebook comments on Hotspring Ads and it seems like some people who ordered as far back as January still have yet to receive their tub!

I heard one of the major brands isn't even taking orders for any new tubs this year, although I haven't figured out what brand that is yet.

Richie_NY

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Re: Delayed?
« Reply #3 on: June 24, 2020, 09:23:17 am »
Thank you!

Hottubguy

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Re: Delayed?
« Reply #4 on: June 24, 2020, 09:32:30 am »
Pretty sure everyone buying a hottub within the past five months has been experiencing this issue.   Marquis Spas was one of the only major manufacturers to not shut down during the first wave of the pandemic.  I read all the Facebook comments on Hotspring Ads and it seems like some people who ordered as far back as January still have yet to receive their tub!

I heard one of the major brands isn't even taking orders for any new tubs this year, although I haven't figured out what brand that is yet.


Everyone is in same boat. I ordered more tubs from Marquis yesterday and my expected date of co
Completion is March 2021. Iím interested to see what Caldera says end of this month on tubs I order from them. Guessing October or so. But again just a guess. Caldera/hot springs main plant has been shut down since mid March so Iím sure the orders will fly in at end of month

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Re: Delayed?
« Reply #4 on: June 24, 2020, 09:32:30 am »

 

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