Original > Hot Tub Forum

Dim Hot Springs Exterior Logo Light?

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zigzag930:
Wow, I just got my Envoy today and have the exact same question.  Please send (or post) the video. 

Thank you!!!

JB0113:
@zigzag930 welcome to the Hot Springs family!  We are loving our Flair so far!  The logo / status light brightness isn’t the end of the world by any means but it really is insanely bright, isn’t it?  I haven’t heard back from @d00nut who posted below yet but I will let you know if/when I do!  I did reach out to the salesman who sold us our tub and asked if it was possible to dim it and his response was, “no, it’s like that by design so you can easily see the status and any issues.”  I get that but there is zero reason it needs to be even remotely as bright as it is. It’s bright enough that our neighbors next door said when they’re on their porch at night it is somewhat of an annoyance.   I’m not sure if our sales guy honestly doesn’t think it’s possible or just doesn’t want to have to send someone out to mess with trying to change it for us. Let me know if you happen to find a video or tutorial!

swilly1000:
d00nut gave you some pretty explicit direction on how to change the brightness.  Sorry to sound cynical but it sounds like that salesman isn't working too hard to help you out, to say nothing of his desire to know his product. If I was him I would be happy to have researched your question and gotten back to you with helpful information that will benefit him and his customers in the future.  Pretty mediocre after care going on there.

I'm interested in what he will have to say once you get this figured out and you let him know.

JB0113:
He did indeed give me some explicit direction; however, considering I will have to unscrew a mounting arm from my cover lifter to get under the service panel and attempt it, I thought I would await his offer of sending a video on exactly how to do it prior to attempting it.  I have zero experience messing with anything under there and thought it would be a safer bet to actually watch someone do it as I would hate to accidentally change something else and cause issues.  That said, for all I know, it could end up being extremely simple to do.  If I don't hear back from him soon I will most likely attempt it based upon his written response.

As far as the commentary regarding the salesman's response goes, I would have to agree with you there!  I thought the same thing and have been thinking about calling him back and informing him that I was told there actually is a way to adjust the brightness level and see what his reasoning was for not giving me the correct information.  Before I call him out on it though, I would like to have some confirmation from someone else other than d00nut (or at least a video of him actually performing it) stating that it really can be done on a 2019 Flair.  I haven't been able to find anything online confirming it but if any service technicians for Hot Springs read this message and can confirm it's possible and d00nuts post is accurate, I would appreciate it.

swilly1000:
Call HS direct and ask them.

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