Brand Specific Forums > Hot Spring Spas
Grandee purchase. Good deal?
CCC:
Interesting. The Bullfrog dealer in The Dalles told me that the Marquis (that they sell!) was a notch below Hot Springs. They said everyone in the store owns a Bullfrog. With that attitude I can't imagine them being in the Marquis business for long. If I were to buy one in Portland, who would service it? I live in the Gorge (White Salmon). Hot Springs does do service out here. He said after the first year it's a $50 service charge even for warranty. I have been in retail sales in my past life and the fact that the Bullfrog dealer didn't maintain their filled display model made me question their competency. The Hot Springs guy was really playing up the no bypass feature. He also said the Marquis manufacturing facility was sub-par compared to Hot Springs. But that's why I'm here, to cut through the b.s. Thanks for the thoughtful replies thus far!
av8r:
I'd wet test whatever units you think you like regardless of the dealer's attitude. Would you buy a $12K car without driving it?
Bullfrog uses common parts from Balboa. Anyone can service it.
Hottubguy:
--- Quote from: CCC on December 10, 2015, 01:21:28 pm ---Interesting. The Bullfrog dealer in The Dalles told me that the Marquis (that they sell!) was a notch below Hot Springs. They said everyone in the store owns a Bullfrog. With that attitude I can't imagine them being in the Marquis business for long. If I were to buy one in Portland, who would service it? I live in the Gorge (White Salmon). Hot Springs does do service out here. He said after the first year it's a $50 service charge even for warranty. I have been in retail sales in my past life and the fact that the Bullfrog dealer didn't maintain their filled display model made me question their competency. The Hot Springs guy was really playing up the no bypass feature. He also said the Marquis manufacturing facility was sub-par compared to Hot Springs. But that's why I'm here, to cut through the b.s. Thanks for the thoughtful replies thus far!
--- End quote ---
That's just a asinine statement. I would put Marquis up against any other manufacturer any day. The Marquis facility in Beaverton is second to none and the engineers and guys who design these tubs incredible at what they do. I've dealt with other brands of tubs in my life and the customer service from the factory has been by far the best. the Marquis signature tubs are unbeatable as far as quality and jet feel. Wet test all 3 if you can and I bet 1 will be eliminated right away and the one won't be the Marquis
Tman122:
--- Quote from: Hottubguy on December 10, 2015, 06:19:42 pm ---
--- Quote from: CCC on December 10, 2015, 01:21:28 pm ---Interesting. The Bullfrog dealer in The Dalles told me that the Marquis (that they sell!) was a notch below Hot Springs. They said everyone in the store owns a Bullfrog. With that attitude I can't imagine them being in the Marquis business for long. If I were to buy one in Portland, who would service it? I live in the Gorge (White Salmon). Hot Springs does do service out here. He said after the first year it's a $50 service charge even for warranty. I have been in retail sales in my past life and the fact that the Bullfrog dealer didn't maintain their filled display model made me question their competency. The Hot Springs guy was really playing up the no bypass feature. He also said the Marquis manufacturing facility was sub-par compared to Hot Springs. But that's why I'm here, to cut through the b.s. Thanks for the thoughtful replies thus far!
--- End quote ---
That's just a asinine statement. I would put Marquis up against any other manufacturer any day. The Marquis facility in Beaverton is second to none and the engineers and guys who design these tubs incredible at what they do. I've dealt with other brands of tubs in my life and the customer service from the factory has been by far the best. the Marquis signature tubs are unbeatable as far as quality and jet feel. Wet test all 3 if you can and I bet 1 will be eliminated right away and the one won't be the Marquis
--- End quote ---
I agree, I live in Northern Minnesota. Crappy brands don't survive up here long and trust me a lot have come and gone. Marquis is still here selling strong.
CCC:
Hey Tman, what is your opinion of the Hot Springs vs. the Bullfrog?
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