Original > Hot Tub Forum
Thermospas -vs- the Competition
Tubber:
Sorry Jeff but I'm very familiar with ISO 9001. No it cannot be bought.
I noticed how you did not touch on the Warraty I mentioned being PRO RATED.
I love selling against you guys ...... ;D ;D
Mendocino101:
Hey Jeff...
Can you help me with out this one please?
You said...
"Benefits of a Thermospa? Local support that will always be there. To debunk the greatest myth that dealers on the web try to spread, with Thermospas you have a support base that will never change."
So what’s going on, are you saying that perhaps with your "healing spa" as it is called.... what do you jump in and live forever.... because if I read what you said. Without taking it out context that.... once you become involved with thermospas.... unlike anything else in life, things do not change...people do not move....change jobs...retire...pass on...ohh I am sorry I think you addressed that with the "healing spa"...again it might be a good product I am calling for an appointment today...you should think about some of things you are saying before touting your product as the end all of spas...a guy named Jim does the same thing and well.... it is hard for anyone to actually take him seriously as well....
Mendocino101:
Hey Jeff,
I am from So Cal...so please don't tease about those cold winter nights....the thought of being in a spa, out in the snow is so inviting...were lucky if the temps ever get into the 40's on cold nights..... ;)
Chas:
--- Quote ---Hey Jeff,
I am from So Cal...so please don't tease about those cold winter nights....the thought of being in a spa, out in the snow is so inviting...were lucky if the temps ever get into the 40's on cold nights..... ;)
--- End quote ---
Well, Mendocino, just be sure you're in a HotSpring, or one of the other fine tubs that recycles the heat from the jet pump - so the air going into the jets is NOT cold, even on one of those frigid 40 degree nights.
Of course, as you know, HotSpring doesn't put blowers on any of their tubs, so there is - again - no chance of blowing cold outside air into the tub.
I am building a place up in the mountains - right here in So Cal - and I'm thinking I might put a HotSpring spa in, because this place does get snow every winter! I'll let you know when we get it finished (most likely 2005) and you can come on up!
Spatech_tuo:
--- Quote ---For some reason, Spatech t.u.o. roams the industry message boards with a vengeance posting all types of negative things about Thermospas.
--- End quote ---
I have never told anyone that I've had an issue with Thermospas. I've merely pointed out all the angry customers you seem to have. I'm not the one who creates a website to detail their problems with Thermospas. You've got customers doing that. You've got customers going out of their way to come here as well as to Dr Spa's site, to the poolandspas.com site and to the spahelp.com site to WARN others of their long drawn out problems with your company. They make it clear they want to make sure others don't fall into the predicament they find themselves in. It’s your customers, not me. I'm not going to feel guilty if I let others know that there are many posts regarding your customer service issues. On a post last week on spahelp.com I simply advised the person to do a search on all the sites for your company. You then followed that with a post telling how wonderful your company/product is and I again reposted that they should do a search (as they should do on all spa makers they're considering).
Why not try to find out why these customers are making these posts. Please don't try to tell us they are all crackpots or are lying, that won't work for you any better than it does for Jim A when he tries that route. Don't try to tell us Sundance and Hot Springs have the same issues as they sell 4 times the number of spas you have but I never see people starting websites to chronicle their issues nor do I see them making posts warning others not to buy the product they bought. They certainly have some issues but they resolve them and the customer doesn't feel a need to warn others to stay away. If someone comes here to tell us that Marquis, Hot Springs, Caldera, Beachcomber, Jacuzzi, Sundance, etc is a terrible product there are many owners that come to their defense. Where are the happy Thermospas customers? I’d expect to see them coming to the defense of your product to offset the many customers you seem to have who seem so disgruntled?
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