General > Beating a dead horse
Am I unreasonable?- Newest Update- must read!
Chas:
--- Quote ---This does not include coverlifter or any accessories. They sell those individually.
--- End quote ---
Except for the ozone, which is included on '06 models, cover which comes with all models, delivery, and removal of the old spa.
You certainly could ask for a Cover Cradle to be included (and installed) - the worst they can do is say no, and you might get it.
tanstaafl2:
--- Quote ---
Talk about the "SCAM" of the century. I'll bet that it cost H.S. about $3000.00 to produce that spa. tack on $300 for shipping $300 for delivery. They just covered all the cost of a new one "out of your pocket" and they have an 05 jet setter that they will sell for $500 or $1000 off. How did this turn into them making MORE money off of your problems.
In the words of Nancy Regan "Just Say No", to H.S. Kool Aid!
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Have to agree. You have already paid for the spa, 5K was it? Then you give them back your spa and they "recondition" it for sale to the next poor sap, umm I mean valued customer, for maybe 2K over what they have in it for repair work (just guessing at numbers here but that seems conservative). Thats 7K for that one spa even if that is all they get for it the second time around.
Then they want to charge you another 4K for an Envoy? That is then worth 11K in their pocket at that point for the two spas. May not be their usual profit point but I doubt they are losing anything, except perhaps your future business.
Yeah, that seems fair for all your trouble...
One would hope that would just try to cover their basic costs at this point but it doesn't seem that way. Probably can't now but if you could get a full refund for your lemon flavored spa I would run, not walk, outta there and find another dealer and brand to gamble on.
Or maybe it is time to do what Term suggested and make a spectacle of yourself out in front of the store!
Or depending on how big a market you are in perhaps the local news channels has one of those obnoxious consumer affairs reporters who might be interested in making a spectacle of it for you on the news...
:P
Micah:
Anorac,
Here is my proposal for you. I didnt even sell you the spa but I'll do the warranty for you. You give me $4225 and throw in your lemon spa and I'll give you an eight thousand dollar spa right now. Then you won't get stuck with another Hot springs. You think I'm joking but I'm dead serious
shabba34:
--- Quote --- Then you won't get stuck with another Hot springs. You think I'm joking but I'm dead serious
--- End quote ---
Nice Micah. ::)
East_TX_Spa:
Every industry has it's ambulance chasers. ::)
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