General > Beating a dead horse
Those with home show questions...Heres your sign!!
bosco0633:
This is the kind of stuff that takes the effectiveness of this forum away from consumers.
I feel bad for you sales guys. You have a very tough job out there. You need to learn to deal with a variety of different people with different expectations. You are insulted day after day with bargining and shoppers that think that they are informed. You get frustrated with the same questions over and over and the constant, (hearassment) of aggressive consumers.
I feel bad for consumers that purchase products that they do and read non stop negative reviews from dealers alike.
I feel bad for the misinformed consumer that wants to come here for information and to share their excitement. I feel bad that individuals here take a topic and direct it to the old debates over and over.
I feel bad that every time a certain product is mentioned, a negative spin results from it and the first thing that dealer competitors say in defence is that "tell me where I insulted, or slammed the product". Lets fac it, there have been several posts, with comments made that puts people on defence. Yeah they may not be a flat out slam, but you know what you are getting at.
The bottom line here folks is that this is your job. You appeal to the consumer and thats that. We are what keep you in buisness, food on your table and all that jazz. In return, you give us a lifestyle that allows for relaxation and enjoyment. We are not asking for you to be our friends, we are asking for you to support our product that we purchased off of you. Thats it.
I may not sell spas, however, I am in the ultimate profession of customer service. If I have a bad day, the public does not care, if I disagree with something, I dont get to disagree or avoid doing the task. I do it because it is my job and that is whay I am paid to do.
Do you think that I like sitting infront of dead people for hours, or the odours that are associated to a dead person found in a heat wave after six weeks. do you think that I like pulling a 1 year old child out of a vehicle that has passed along. Do you think that I love getting poked with needles, bit, spit on, and yelled at. do you think that I like going and watching a person burn alive in a car, and I cant do anything to help. Do you think that I enjoy going to work not knowing if it is my last day that I see my child. That means nothing to people, because they only care about me doing my job. And to me, all I care about is providing for my family.
I am probably the worst guy here, I always get pissed when I read slams to arctic, I am guilty of it and I admit it. Stuart, it is great that you have a place to vent, I find it enjoyable. I vent too, with my shift mates after work over cold beer. Thats the only way I can get through it. the difference here is that you get the support of neutral people and other dealers in your situation. you also open yourself up to the anger of people that feel that they have been offended by your comments. I only choose to vent with those that understand me. thats where you made an error in my opinnion.
I love this sight, because you get opinions from everyone. the downside of this, is that it creates conflicts as we can all see.
we just need to learn not to take them as an attack, rather as information sharing.
I will pass on the words that my training officer said to me after my first critical incident. "You good? suck it up and never let them see it get to you"
hot tubs are fun, lets enjoy them and our time here.
Post away, hey tman you notice, I kept to my agreement, no jumping in about my tub!!!!!!! 8)
Steve:
For what it's worth, I respect what you do a great deal Bosco. Many years ago I tried to get into the police force here but failed the physical, got a 1 year deferral and din't go back. If there was one job I could pick, it would be yours and hell...I'd be willing to take the pay cut even! ;) Sad but true. Cops should make WAY more money than they do...
Great post at keeping things in perspective...
In closing, BUY A HOT TUB AND ENJOY ALL THE BENEFITS IT OFFERS YOU. PEACE OF MIND AND TOTAL RELAXATION FOR THE MIND, BODY AND SOUL!!
I give a sh*t whether it's FF or not... :)
Steve
spahappy:
--- Quote ---There are other reasons, but the FACT is full foam costs more, meaning so-called thermal pane costs less to manufacture.
--- End quote ---
We buy more Coleman spas than Jacuzzi spas, yet the Jacuzzi spas cost us less.
So that logic doesn't add up at all does it.... :P
Spatech_tuo:
--- Quote ---Hymbow, you are an ignorant FF shill.
Stick your circpump up your butt and start digging for the leak, punk
--- End quote ---
Time to send this thread to the scrap heap!
HotTubMan:
I agree with many here that this post has evolved into something ugly.
I still do not believe Stuart's comment was an Arctic slam. He was receipting something I hear time and again from shoppers in my show room and at home shows.
Fact: Arctic sales people (trained by factory representatvies) are trained to say that a tub built in a cold climate will be more efficient and hold up better in a cold climate.
It does not hurt my sales position, because my tubs are made in Canada too.
I do automatically know that when someone makes a comment like that, it was a seed planted by the Arctic guy. Anyone that has Arctic as a competitor locally or at a show, can confirm this.
Is it right to say this? Is it wrong? I will not comment on that.
I will say, what Stuart presented was a short sample of a conversation he had over and over again at a home show. He found it amusing / frustrating.
If you re-read his post, after the 4 sample customers:
--- Quote ---I could not begin to tell you some of the stupid questions, angry remarks and lies I heard….
--- End quote ---
Did you get that? He did not say any of the above stories or people were stupid.
SO, someone reads the words Arctic, customer and stupid all in the same long post and decide they should connect them and attack.
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