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Hot Tub Review

Artic Spas
Manufacturer: Arctic spas

(Based on 14 reviews)
Avg. Price: $9371

Reviews: 4 - 8 of 14   View as Outline   Previous   Next   All Post Review
Best Built Spa for Canadian Climates
Sep 9, 2015 12:25 pm
srtorelli
*


This is my second Arctic Spa, left the first one with the old house. Have had this one for about 4 years now, never had a problem. My local dealer is amazing and always takes care of me! We have never had any issues with the spa, taking care of your water chemistry is the biggest thing when it comes to the life span of your tub.

Date Purchased: 11/2011
Price Paid: $12500
Recommend: Yes
Pros:
Canadian Made
Lots of jet power
Salt Water



DON'T BUY AN ARTIC!!
Jul 26, 2015 2:02 pm
crispyy


I bought an Artic hot tub years ago and I have nothing but problems. So far, the mother board has gone bad three, 3 times. The heater has been replaced twice and now my motor has just went out. Not to mention all the jets just float around the tub because they won't stay in their holes anymore. So, at this point I have an $8000 piece of plastic that the company won't help or take any responsibility for selling me a brand new pile of junk. The ONLY good thing about an Artic spa is not to own one!

Date Purchased: 06/2008
Price Paid: $8000
Recommend: No
Pros:
It doesn't inflate my electric bill anymore because it's unplugged!!

Cons:
EVERYTHING!! From the quality of the product to customer service. It's all just a bad deal and a waist of your money!


Not a very good spa
Sep 20, 2014 1:04 pm
quinnnere


This is not a very good hot tub, it is prone to breakdowns and is not very well serviced.

Date Purchased: 06/2014
Price Paid: $15000
Recommend: No
Pros:
The overall all philosophy behind the design of the hot tub seemed very sound and was the fundamental reason for our purchase. We liked the jet style and the seating layout.

Cons:
a) Maintaining water quality with the ozonator and filtration system not maintaining proper cycles.
b) Recurring FLC error codes.
c) Lighting system not working.
d) Options that we paid for (sound system) was not installed on our unit when it arrived.
e) Service calls are not timely and technicians have a low level of product knowledge.


Very Satisfied
May 1, 2013 4:24 pm
admin
*****


great spa. built to last a long time

Date Purchased: 02/2005
Price Paid: $8000
Recommend: Yes
Pros:
High Quality..built to last

Cons:
waterway jets pop out easy


This message was modified May 1, 2013 by
Arctic Fox
Apr 10, 2013 3:46 pm
britjunkie


As others have stated, I bought it because of the assurance of quality.
First, maybe it works if you live above the Arctic Circle, but in the mountains of Utah it overheats internally. Arctic knows of the problem, and after an attempt to get a remedy from the factory, I was told to leave a panel off the tub in the summer! Yeah, little kids and skunks love this idea. They now offer some sort of shutter system, Do I get it, of course not unless I pay for their obviously defective design.
I'm not going to bore you with all the things that have gone wrong in 5 years of ownership, but I'm now Mr. Hot tub around my house, can't let the dealer's "tech" people near the tub unless I just want more trouble and bigger bills. I think the whole industry needs oversight. These tubs ain't cheap, and they are of remarkably poor quality, and I don't just mean Arctic.

Date Purchased: 5/08
Price Paid: $8000
Recommend: No
Pros:
It's better than the last brand I owned, if you can believe it!

Cons:
If my wife didn't need it due to her physical issues, I wouldn't have any of them. Second pump just rebuilt, second heater just replaced.


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