What's the Best Hot Tub

Hot Tub Review

Designer Series
Manufacturer: Jacuzzi

(Based on 2 reviews)
Avg. Price: $0

Reviews: 1 - 2 of 2   View as Outline Post Review
Crazy Bad Service and Parts Help
May 22, 2009 2:10 pm
wmccall
*****


The spa broke, no big deal, i had a buddy fix the leaks and replaced the pump. I mean this happens right?

The cover was shot in 1 year so i went to replace it and because of the stupid hump on one side of the spa they wanted $1000.00 for a cover, The guy said if it was a regular square spa it would only be $350 bucks! Why in the HELL do they do that???

Date Purchased: 9-10-02
Price Paid: $4000
Recommend: Yes
Pros:
none

Cons:
I used to have a Jacuzzi, i bought it years back because of the Name, i found out that all they ahve been doing is riding the coat tails of that name with a lousy product.


Dissatisfied with poor customer service and follow up
Jan 14, 2009 6:02 pm
wmccall
*****




Date Purchased: 10/06/2008
Price Paid: $11000
Recommend: No
Pros:
When it worked, we loved it

Cons:
We bought a new Jacuzzi October 2008 - delivery delayed - received Nov -broke in Dec - still waiting on parts lat January - total working days 30 - no follow up on customer care


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