Hot Tub Forum
Original => Hot Tub Forum => Topic started by: obiwan on June 04, 2007, 09:41:39 pm
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anybody here ever had one/ have one?
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In the various forums there are people who swear by them and swear at them. Apparently once it's delivered, you're almost on your own. They want you to troubleshoot the spa if there's a problem and then send you parts. It sounds like they might contact a local repair company if they believe they need to. They apparently have a 24 hour a day customer service line which can be a good thing if it's something simple.
My only "experience" with them was answering an add in a local newspaper and whomever was selling out of a public storage facility ... didn't give me a good feeling.
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thats the same kind of ad here in atlanta. selling out of a mini warehouse.....low overhead i guess....
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Just be aware that they always uses inflated MSRP pricing and then have any excuse why they have a sale for “50 percent off”. If they are advertising a certain price, that is the price of the spa every day. Check back in two months and you fill find another sale and the same price. From talking to a dealer who sold them around here, Gulf Coast will let anyone sell their spas and they usually do not let dealers provide the warranty service. So you won’t know who will service it. Other then that, they are pretty nice for the price if you add your own insulation under the cabinet. It is too bad that Gulf Coast encourages such unethical and misleading sales tactics.