Hot Tub Forum
Original => Hot Tub Forum => Topic started by: minnymark on April 23, 2007, 09:40:59 pm
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I've narrowed my search to either a Marquis Epic or the Hot Springs Vista. Both prices are about the same, $9800 with all the usual inclusions. The Vista doesn't have the greatest lounger but I do like the Hot Springs package. Should I be concerned that the H.S. uses a cd ozonator and the Marquis uses a bulb? The warranty on the Marquis sems great. Both dealers are very nice and low key. I need some help here. It would be most appreciated. My wife wants to buy one and get it over with. I want a great tub when I'm dropping 10k. Thanks in advance.
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You are looking at apples and apples, which is nice for a change both have many loyal fans here on the board. You will not be making a bad choice with either.....however you will make a better choice with the Marquis...... ;)....just ruffling the HS feathers a bit... again both are among the best spas you can choose. If you have not soaked both spas you should, the therapy pillar that is unique to the Epic and Marquis is really what makes it different from other spas. I find that many customers may not have much of appreciation for it until they have in their home and have spent some time in the spa, It is almost unlimited in the way you can get to just about any body area you want. Again both are just about as good as it gets for spas so you will be happy with either. Soaking again is your best bet here.
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One more thing both ozonators will work well, The Marquis is not quite a bulb but a solid state UV type with a plasma cell. The warranty for Marquis ozone unit is 3 years.
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do the prices quoted seem about right?
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I've narrowed my search to either a Marquis Epic or the Hot Springs Vista. Both prices are about the same, $9800 with all the usual inclusions. The Vista doesn't have the greatest lounger but I do like the Hot Springs package. Should I be concerned that the H.S. uses a cd ozonator and the Marquis uses a bulb? The warranty on the Marquis sems great. Both dealers are very nice and low key. I need some help here. It would be most appreciated. My wife wants to buy one and get it over with. I want a great tub when I'm dropping 10k. Thanks in advance.
I cannot comment on whether or not the price is right. I can however state that you can't go wrong with either of those tubs. Both are very popular. Just make sure you wet test them to make sure all the jets hit you in the right places, it's not too deep/shallow, etc....
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do the prices quoted seem about right?
This should help. :)
http://www.whatsthebest-hottub.com/cgi-bin/yabb/YaBB.pl?num=1171388242/0
http://www.whatsthebest-hottub.com/cgi-bin/yabb/YaBB.pl?num=1146019031/0#0
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Get yourself the Hot Spring, the world's number 1 selling brand. :D
Well you asked.
The Moto Massage is a jet like no other.
I can give you a list of reasons, but reality is you are choosing between to good tubs. If it is comparing apples to apples, then you are comparing a golden delicious with a pippin.
Good luck. Make your wife happy and get yourself a spa soon. ;)
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Btw, another reason to wet test these two spas you're interested in, is that the Epic has a depth of 34" and the Vista has a depth of 38". That's quite a differential. :o
One depth is not better than the other, it just depends on your specific body type. Who knows, maybe you'd be more comfortable in a tub with a 36" depth. Just something that shouldn't be overlooked. Good luck in your search.
Chad
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Get yourself the Hot Spring, the world's number 1 selling brand. :D
Well you asked.
The Moto Massage is a jet like no other.
lol... and that can mean a lot of things....hey its tough when you have pride in your product and strongly believe in its merits and that its without doubt the best in the market place. I think the Hot Springs, Marquis, Sundance people among others all feel that way about their line. Again both are good choices.
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If I can remember correctly, wasn't '06 the last year for the Vista?
Btw, another reason to wet test these two spas you're interested in, is that the Epic has a depth of 34" and the Envoy has a depth of 38". That's quite a differential. :o
One depth is not better than the other, it just depends on your specific body type. Who knows, maybe you'd be more comfortable in a tub with a 36" depth. Just something that shouldn't be overlooked. Good luck in your search.
Chad
I would recommend you to go on Hotspring's website.
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Minny, I think it would really be helpful for you to search on here through owner reviews of these two tubs. You can be assured that both manufacturers produce excellent quality tubs, however for specifics about the configurations, you might want to see what owners think. Wet testing is critical, but if you go looking for the things that will help you make up your mind, I think your decision will be easier.
Here is an old post about my experience with my Epic. I will update this, as I have some real good information for all hot tub lovers as a result of attending an arthritis seminar last week.
I am just too busy to post that right now.
forgive me, but I have copied this from an old post..I have an Epic, and I will say it is a totally awesome tub. When you wet test, spend some time getting to know the diverters and the trizone therapy..The better you know the tub...the more you can enjoy it. I was lucky to find a salesperson who had an Epic and knew it very well. The lounge is great because it incorporates thigh, calf and foot therapy. I love the deep therapy seat to the left of the waterfall. It has awesome foot therapy but also, it has Hk 40's that do wonderful things for your back! The shoulder jets in that seat are also fantastic. There are neck jets on three of the seats. Some people like them, others think they are splashy...the water level in the tub will determine how splashy they are, but I enjoy the ones in the deep therapy seat. My husband loves the pillar between the left cool down seat and my deep therapy seat..it is very powerful and with the air full open can give you one heck of a massage...(a bit too strong for me).
The Epic has the option of air injection and that makes for a much more intense massage.
The Epic also has two cool down seats which are perfect for smaller guests (kids) or for when you need to raise your heart above the hot water. The footwell is roomy and I guess you can tell that we are very happy with our Epic. Oh, we added the soundsations..and we are very happy with that as well. To top it all off, my dealer has been exceptional!
Good luck
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I would recommend you to go on Hotspring's website.
I'm guessing that you suggest this b/c of my statement about the Vista being obsolete for '07. I went to their website and found that it indeed is still in production. Thanks for the correction. I fixed my previous post.
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Both are great tubs.
$9800 is a good price for a Vista. What's included on the different packages?
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I would recommend you to go on Hotspring's website.
I would recommend you go on Marquis website.... ::)
http://www.marquisspas.com/
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If you use the Marquis website to visually try the trizone therapy, you need to realize it is limited. In reality, there are many therapy combinations that you can't see on the computer....You just have to experience them in person! ;)
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I've narrowed my search to either a Marquis Epic or the Hot Springs Vista. Both prices are about the same, $9800 with all the usual inclusions. The Vista doesn't have the greatest lounger but I do like the Hot Springs package. Should I be concerned that the H.S. uses a cd ozonator and the Marquis uses a bulb? The warranty on the Marquis sems great. Both dealers are very nice and low key. I need some help here. It would be most appreciated. My wife wants to buy one and get it over with. I want a great tub when I'm dropping 10k. Thanks in advance.
The problem with this string is that there is no definitive answer. I doubt you'll find many unhappy owners of either and both brands in general are very well thought of.
The choice really needs to come down to which spa fits/feels best for you and whether you are sufficiently comfortable with each dealer and the package they are presenting. Take your time and make the best decision for you but relax, I'm not sure there is a "wrong" choice here.
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Thanks for the responses. The $9800 quoted includes set up, delivery,cover,lifter,steps and some chemicals for both spas.
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Thanks for the responses. The $9800 quoted includes set up, delivery,cover,lifter,steps and some chemicals for both spas.
I assume the ozone is included as well from your earlier posts but if not, I'd add it as well.
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You are looking at apples and apples, which is nice for a change both have many loyal fans here on the board. You will not be making a bad choice with either.....however you will make a better choice with the HotSpring...... ;)....just ruffling the Marquis feathers a bit... again both are among the best spas you can choose. If you have not soaked both spas you should, the MotoMassage DX and 100% No-Bypass Filtration that is unique to the HotSpring brand of spas is really what makes it different from other spas. I find that many customers may not have much of appreciation for it until they have in their home and have spent some time in the spa, It is almost unlimited in the way you can get to just about any body area you want. Again both are just about as good as it gets for spas so you will be happy with either. Soaking again is your best bet here.
Good luck in your shopping. :)
Terminator
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what is the saying that plajurism is the best form of flattery.... ;)
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I'd probably get the Epic.
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I'd probably get the Epic.
From a position of being neutral (no longer in the industry), I can tell you I have wet tested the Epic and I would consider it in my top 2 or 3 all-time spas from a theraputic standpoint amoung the 15+ spas that I have had the pleasure of testing over the past number of years.
That said, I have not tested the HS model you mentioned so I can't provide a true comparison between those 2.
If this purchase is primarily based on requiring superb therapy, you will not go wrong with the Epic.
Steve
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I'd probably get the Epic.
LOL, I hope so or you'd be in big trouble at headquarters!! ;D ;D
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Yes, I'm a newbie, but after 5 months of researching, reading this site, and wet-testing, I bought the Marquis Epic. I also tested the Vista (among others) and, like all the others I tested, it was okay. It felt better to me than most, but I really didn't like the feel of the moto-massage. I tested the Epic last, and I knew immediately that was the one for me. The deep therapy seat and the therapy pillar are sooo therapeutic. I felt a difference right away compared to all the other tubs. I was a little skeptical on the Tri-Zone therapy because I thought it seemed too limited. Upon getting it home and spending time in it, it's not limited at all. You just have to put the knobs between the numbers.
The lounger is perfect - no floating. Also, no neck/head pillows to wear out. The head rests are molded into the shell and it is very comfortable.
I, too, was worried about the depth of the Epic, because my husband is 6-2. He didn't even want to go wet-test it but he went and it fit him just fine. He, also, loved it immediately. Three of the seats are really deep.
Okay, enough about how much I LOVE my Epic. You just need to wet-test before you buy and that will help you make your final decision. They're both awesome tubs/companies.
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You should find a tub with the "quad myo-facial release doppler hyper therapostular moto-pillar seat". It's like no other.
What a joke these names are. Hey, call it a frickin Mega therapy vertical array for all I care, it's jets put in a straight damn line!
I've been lucky enough to test 30+ spas from about 12 different manufacturers. Some work some don't. As a dealer I'll not give my opinion on which are marketing fluff and which are real deal well engineered products.
Good luck in your search. Wet test the spas that you are looking at, then wet test spas that you might not have initially considered but still fit into your size/price ranges. You may be suprised to find that you like one of those even better.
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You should find a tub with the "quad myo-facial release doppler hyper therapostular moto-pillar seat". It's like no other.
What a joke these names are. Hey, call it a frickin Mega therapy vertical array for all I care, it's jets put in a straight damn line!
I've been lucky enough to test 30+ spas from about 12 different manufacturers. Some work some don't. As a dealer I'll not give my opinion on which are marketing fluff and which are real deal well engineered products.
Good luck in your search. Wet test the spas that you are looking at, then wet test spas that you might not have initially considered but still fit into your size/price ranges. You may be suprised to find that you like one of those even better.
Yeah that makes sense call just call it jets in a line, the real joke is for the very slow who love to throw stones yet offer nothing of substance, Everybody IN EVERY the word you used "FRICKIN" industry has to call their product something,..Avalon, Camry, Accord, Dirt Devil, hell just call it a hose that sucks. I am sure thats how you tell people about your spas,yeah there "water and some jets". Get real or get lost.
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The overused meaningless catch phrases used in the spa industry are one of the main reasons that a shoddy product can stick around for so long. I am not pointing any fingers at any particular product either. There are such enormous differences in the quality of products in the spa industry, yet I still have people rolling in telling me that unless one of my (best selling spas in the industry) has an aquababblegoogleator jet system they don't want it. These BS marketing terms for things that are really nothing special take advantage of the consumers ignorance and have them purchasing inferior products that will eventually turn them and most likely their family and friends away for owning a spa. There are some great innovations out there but calling everything in your spa by a silly marketing phrase seems asinine to me. You don't know me at all so to call me slow tells me a good deal about your character.
Funny you mention the Camry, I just bought one because it has "radially symmetrical carbon rubber compound axel-road interfaces"
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I've been lucky enough to test 30+ spas from about 12 different manufacturers. Some work some don't. As a dealer I'll not give my opinion on which are marketing fluff and which are real deal well engineered products.
Good luck in your search. Wet test the spas that you are looking at, then wet test spas that you might not have initially considered but still fit into your size/price ranges. You may be suprised to find that you like one of those even better.
After seeing your last couple posts where you are a bit out of line dismissing certain spa brands, I was wondering what you sell since above you say you're a dealer. This is what I found looking at your last 50 posts:
Aug 6th, 2004, 10:37am
You stated " the vanguard is a great spa I loved mine as well."
[glow]Maybe you own HS, maybe you used to, can't tell.[/glow]
Aug 7th, 2004, 9:56am
"I've owned a Coast Extreme...Hated everything about it."
[glow]Still unsure but that's 2 spas you've owned.[/glow]
Sep 1st, 2004, 3:21pm
"look at the Sundance Maxxus and the Dimension One Serena Bay these are the only tubs in that size that I would recommend."
[glow]Now you're touting SD and D1. OK, still unsure.[/glow]
Sep 7th, 2004, 5:12pm
Someone asking about Sd and jacuzzi and you respond "get a hotspring... "
[glow]1 step backward, more confusing.[/glow]
Dec 15th, 2004, 1:51pm
"I have owned the Vanguard and I now own a D! chairman II.
[glow]Seems clear it's D1 now, 3rd spa you mentioned owning, that's a lot but ok.[/glow]
Mar 7th, 2006, 1:23pm
"Thanks for the offer! My Dealer is really great"
[glow]So you're not a dealer at this point? Just a spa owner who's owned 3 brands?[/glow]
Sep 1st, 2006, 5:27pm
"You seriously need to wet test a sundance spa. I switched recently from a chairman II to a sundance Cameo."
[glow]Less than 2 years with the D1 and now a SD, the 4th one you mention owning. That's a lot for a non-dealer.[/glow]
Feb 2nd, 2007, 11:50am
"I am a dealer for CalSpas, Sundance, and Hot Spring"
[glow]OK, so I guess you are now a dealer?[/glow]
Today at 2:42pm
"Sigh. IMEO neither are worth the money. Pick out two others to compare"
[glow]Here somone is asking about Marquis and HS (which you say you sell?) and you needlessly knock both in a somewhat juvenile manner wihtout really being helpful to the poster.[/glow]
Today at 2:58pm
"What a joke these names are. Hey, call it a frickin Mega therapy vertical array for all I care, it's jets put in a straight damn line!
I've been lucky enough to test 30+ spas from about 12 different manufacturers. Some work some don't. As a dealer I'll not give my opinion on which are marketing fluff and which are real deal well engineered products"
[glow]First a knock on Marquis and then a statement where you don't want to give an opinion which are Marketing fluff and which are Engineered well. How noble.[/glow]
Thanks for your insightfulness.
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Whats the point of you coming in here running your mouth about names for products, therapy Pilliar that pretty much sums it up, cleanly without a lot of fluff. Marketing is everywhere since you make no mention of what you sell, no matter what it is , it will have a name. I will make this bold prediction that you do not sell a line that is called hot water in box with holes that water come out of, and that seats or jets in your spa have a name of some type. And that the spas all names.
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Hey SpaTech,
Thanks for your post. I am glad that I am not alone in wondering why someone jumps in and criticize others yet offers not a single alternative. We may all have different opinions on many things but it is only the weak that jump up and criticize without offering another option or plan. No one who agenda is genuine will criticize without offering what they feel is a better solution.
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Jeez after all this bantering I would just go buy a Jacuzzi. 8-)
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Jeez after all this bantering I would just go buy a Jacuzzi. 8-)
+1
8-)
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I jumped right to the end here. Marquis may be a great company, but they along with my dealer and the eastern Canadian sales rep have been either very slow to respond or non responsive to any of my issues of which there have been few. Have them guarantee in writing that you are getting a full foam and not a just about full foam tub wher some main arterial hoses are left uninslated. Although my service issues are mostly to blame on the Canadian rep and my dealer who flat out lied to me during the sale (hard to believe - EH!), Marquis has not come good on resolving my issues, and yes, they too are responsible.
During the sale, I asked my dealer who is 45 Minutes from my house if distance was a problem.
His reply was that Marquis paid him $85.00 USD per hour for service including travel - no problem at all.
I had a thigh jet with low flow and reported it right after the sale (in May, 2005) and said that it was no hurry, wait til the fall after pool season.
Repair was made in March 2006 after me raising my voice which I hate to do.
An air jet that would not shut off completely on my heating side of the tub that I found and reported in October, 2005 and first repair attempt was made in January 2006 and final repair in March 2006.
Found the missing foam problem in March 2006 during the thigh jet repair of which I did as much as the service guy did. I asked the dealer to have a foam kit sent to me and I would do the work myself, no big deal, squirt foam, shave smooth, install skirt. Again stupid me, Summer was coming and I said no hurry, get it to me by September. I call in late August, a few times in September, more in October. The foam kits, (2) showed up in time for a nice chilly install in mid October, boy was I pissed as I did it myself. As it turns out these kits are available at the local Rona (like Home Depot but Canuck version)
So I asked Marquis to credit me for my lost heat from my non full foam tub (about $150.00 CAD). I also asked for around 2 hours for my time at $85.00 USD and I never did get a reply from Marquis at this point.
I was initially dealing with Jeff Shaw and I got passed over to Nathan Druery who might actually be a non existant figure of someones imagination. He is slow to respond and eventually cut off our once cordial communications.
Doug is the Canadian sales rep who I met the day I bought the Spa as he was in town for the dealers promotion. He told me to call if I ever had any issues and guess what, he doesn't return my calls.
BTW - Ozone is a non issue with most tubs as it only works properly with cold water. It's must have been a sales gimick or something. If you want a good household ozone unit for cleaning, check this out, the guy who owns and developed it is a buddy of mine. http://www.tersano.com It won a Time Magazine invention of the year award for 2006
Steve Colasanti
Belle River, Ontario
519-962-8764
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BTW - Ozone is a non issue with most tubs as it only works properly with cold water.
Sorry for all the problems with your dealer,but who was the bugnut that told you this.
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Bugnut
I like that word.
"Ozone works best in cold water - hot water breaks ozone down before it can perform as intended" By Nathan Schiff, PhD
http://www.schiff-consulting.com/Ozone_in_laundry_washing.html
Other people here have performed tests and found that it performed minimally better with it on. It probably works a bit better on an HS tub with the continuous flow pump but then you open the mini pump issue.
Steve
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"Ozone works best in cold water - hot water breaks ozone down before it can perform as intended" By Nathan Schiff, PhD
http://www.schiff-consulting.com/Ozone_in_laundry_washing.html
Other people here have performed tests and found that it performed minimally better with it on. It probably works a bit better on an HS tub with the continuous flow pump but then you open the mini pump issue.
Steve
The key to the above quote is "works best". I can buy that but you earlier stated " it only works properly with cold water" and that is simply errouneous.
I am one of those people who have experience with ozone and they do help, for real. Sure they are best when its a good ozonator with a continuous circulating pump but they do work, some very well.
As for your Marquis issues, I sincerely hope they can be worked out. It sounds like your dealer isn't eh most proactive one around.
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With regards to Ozone. What I have personally experienced with the Marquis water management system which includes ozone on all spas, it makes a real world difference, Customers who had a problem with water discovered that their ozone unit had gone out. In 3 years it had been only about 4 or 5 people but it was enough of a sampling to let me know it made a difference in water quality.
Cola,
It does seem you have a dealer who is lacking in customer service and follow up. I hope they get on the ball and get you taken care. Unfortunate as it is you can be assured that with Marquis you will be taken of.
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Hey Mendo
My problem with Marquis is on all three levels. They just quit returning my E-mails. I have not received good service at all ever from Marquis. Somebody tell them to send me some spinner jets for my tub in lieu of lost hydro costs and services rendered and I will give them a thumbs up. For now, I say stay away from Marquis, They don't care. Stay away from Creative Pools and Tanning in Chatham Ontario and don't by Marquis in Canada Eastern as Doug is a @#$%^ (bad dealer) that doesn't return calls.
Steve Colasanti
Not afraid to leave my name and number (above)
Go Wings
Rather than shoot my mouth off, I will get data on ozone.
Steve
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Steve/Cola
Your situation is an anomaly, Please PM and I will make sure you are taken care.... :)