Hot Tub Forum

Original => Hot Tub Forum => Topic started by: Jack_L on March 09, 2007, 02:13:50 am

Title: First problem with HS Vanguard
Post by: Jack_L on March 09, 2007, 02:13:50 am
A few weeks ago my wife noticed the chrome piece that goes around one of the moto massage openings had come lose.  I took a look and was not too concerned, saw that it was just a tab that needed to be folded over to hold the piece down and figured I'd get to it later.   Well last week when I was out behind the tub I noticed the back panel looked like it was coming lose.  At closer view, it was coming lose all over the place..  

I contacted Olympic Hot Tub where I bought the tub and they said a guy would be out the following week to take care of it.   I was not there when the guy showed up, but he said they needed to order new panels to resolve the bad panel problem (which is no problem) BUT the way he handled the lose chrome piece was by pulling off both of my chrome pieces and telling my wife, "these always come lose and we don't put them on any longer".  Well, this is cr@p as far as I'm concerned.  I could have fixed that, and would much prefer to have bent the tab back down then to have BOTH chrome pieces pullled off.  It looks like crud, and doesn't match the other side (unless you pull the chrome off of that too!)

Anyone else have problems with their moto massage chrome parts?  What you you all think of how this spa tech handled the moto massage issue?
Title: Re: First problem with HS Vanguard
Post by: xrdirthead on March 09, 2007, 03:54:04 am
You ever get the feeling some people just don't care.
Title: Re: First problem with HS Vanguard
Post by: Brewman on March 09, 2007, 07:45:56 am
What have you done so far with these people to get this resoved to your satisfaction?
 How was their response?
Title: Re: First problem with HS Vanguard
Post by: Richs100 on March 09, 2007, 07:56:08 am
Hey Jack

When I was shopping for my new Envoy (2006), I noticed that one tub in the showroom had the chrome trim on the moto massage while another did not.  I asked about it and was told that Hot Spring had had a lot of trouble with this piece of trim falling off since it is only attached by fold-over tabs and there is so much water pressure comming through the moto massage.  I was told that the factory had stopped putting this piece of trim on new tubs for this reason.

Sure enough, when my tub was delivered (completely wrapped from the factory), it did not have the trim piece on the moto massage.  So, it appears that this trim piece was causing a problem and the factory has deleted it from new tubs.  I agree that it looked good, but if it was always falling off, I'm kinda glad they deleted it.

Rich
Title: Re: First problem with HS Vanguard
Post by: Zep on March 09, 2007, 09:23:07 am

Is this really what a HS Moto Massage jet looks like?

(http://i24.ebayimg.com/01/i/000/8d/01/9aac_1_b.JPG)

OMG....That really looks like something else!

LOL

Title: Re: First problem with HS Vanguard
Post by: Chas on March 09, 2007, 10:00:44 am
The repair guy was right.

Walk into a HS dealership and you will see that the MotoMassage fascia panels no longer have the stainless steel trim. It was found to be impossible to keep them in place.

Yes - the answer is to remove the loose trim and replace the panels. If the panels are not on hand the tech will order them and return.

But don't panic - they will get the new pieces and replace BOTH so they will match.

And it will not cost you a penny.

 8-)

Title: Re: First problem with HS Vanguard
Post by: Wisoki on March 09, 2007, 10:26:34 pm
OK, so I know this will offend many, but I really dont care. The moto massage jet is one of the weakest in the industry! If you turn the air off to that jet it stops moving. Why? because of the LACK of water pressure. If in fact the water pressuer is/was as intense as your dealer said it was, the jet would have no problem performing it's supposed normal functioning with out the air added to the jet, just like the spinner jets available in their and every other hot tub out there do with or with out air. As for the picture of the moto jet, yep, thats it and it looks like something beamed right down froom the mother ship.

Quote
Hot Spring had had a lot of trouble with this piece of trim falling off since it is only attached by fold-over tabs and there is so much water pressure comming through the moto massage.  

Rich
Title: Re: First problem with HS Vanguard
Post by: Chas on March 09, 2007, 11:15:48 pm
[quote author=Wisoki link=1173424432/0#6 date=1173497194]
OK, so I know this will offend many, but I really dont care.[/quote]

Interesting.

 8-)
Title: Re: First problem with HS Vanguard
Post by: Richs100 on March 10, 2007, 07:20:18 am
Quote
OK, so I know this will offend many, but I really dont care. The moto massage jet is one of the weakest in the industry!
(emphasis added)

I'm sorry, but what a silly thing to say!  If you sit in my tub, I think you will find the moto-massage is one of the most effective jets in the tub.  It runs up and down your back and covers more ground than any other jet I've seen.  

And, with all due respect, this is the type of sweeping comment I would expect from a certain spa re-brander out in Colorado.  I guess I can assume you sell another brand?  

Title: Re: First problem with HS Vanguard
Post by: knowsabit on March 10, 2007, 10:17:40 am
Quote
OK, so I know this will offend many, but I really dont care. The moto massage jet is one of the weakest in the industry! If you turn the air off to that jet it stops moving. Why? because of the LACK of water pressure. If in fact the water pressuer is/was as intense as your dealer said it was, the jet would have no problem performing it's supposed normal functioning with out the air added to the jet, just like the spinner jets available in their and every other hot tub out there do with or with out air. As for the picture of the moto jet, yep, thats it and it looks like something beamed right down froom the mother ship.


Wow, bitter aren't we.  While the MM jet does not move with the air off IMO the MMDX with the air on is one of the most effective jets in the industry as far as massage is concerned.  It may not do much for you when you stick your hand in front of it but 15 minutes with it on your back and it's hard not to love.
Title: Re: First problem with HS Vanguard
Post by: hottubdan on March 10, 2007, 10:40:08 am
Interesting...

Attack by competetive salesperson.

Response by 2 owners.
Title: Re: First problem with HS Vanguard
Post by: Richs100 on March 10, 2007, 10:46:04 am
Quote
Interesting...

Attack by competetive salesperson.

Response by 2 owners.

I took an extra shot of the KoolAid before I responded.

MUST REMEMBER PRIME DIRECTIVE:
DEFEND.HOTSPRING.MOTOMASSAGE.   :) ;)
Title: Re: First problem with HS Vanguard
Post by: hottubdan on March 10, 2007, 10:51:27 am
Quote

I took an extra shot of the KoolAid before I responded.

MUST REMEMBER PRIME DIRECTIVE:
DEFEND.HOTSPRING.MOTOMASSAGE.   :) ;)

LOL ;D :D ;) :) :-X
Title: Re: First problem with HS Vanguard
Post by: Wisoki on March 10, 2007, 10:56:24 am
Define attack? Explain exactly what was inacurate about my post? Does this Jet not stop its normal operational movement with the air off? By all means, correct me if I'm wrong and I'll certainly acknowledge my error, as soon as you can prove me wrong. So, again, why does this jet stop it's normal sweeping motion when the air is turned off from the jet? Richs100, I'm so glad you enjoy your hot tub, however your likening any one with a disenting opinion of hot spring to the colorado coocoo  is, well... weak, like your moto jet. knowsabit, yeah, you're right, bitter bitter bitter, alas what to do what to do, OH the DISPAIR!
 ::)
Quote
Interesting...

Attack by competetive salesperson.

Response by 2 owners.
Title: Re: First problem with HS Vanguard
Post by: Richs100 on March 10, 2007, 11:15:37 am
Quote
Define attack? Explain exactly what was inacurate about my post? Does this Jet not stop its normal operational movement with the air off? By all means, correct me if I'm wrong and I'll certainly acknowledge my error, as soon as you can prove me wrong. So, again, why does this jet stop it's normal sweeping motion when the air is turned off from the jet? Richs100, I'm so glad you enjoy your hot tub, however your likening any one with a disenting opinion of hot spring to the colorado coocoo  is, well... weak, like your moto jet. knowsabit, yeah, you're right, bitter bitter bitter, alas what to do what to do, OH the DISPAIR!
 ::)

Wisoki:  the jet also stops if I don't pay my electric bill.  What the heck does that prove?

I don't claim to know the air/water mechanics of this particular jet design, but I am under the impression that many tub jets use a combination of water and air to be effective.  And I also know what makes my back feel good while I'm sitting in the tub.  As far as the air control goes, I like the ability to turn off the air if I want to sit in the lounger and only use the neck jets, which I do on occasion.

The controvery you have created is when you make such a sweeping, opinionated statement that the Motomasage is the 'weakest jet in the industry".  When you do something like that, you open yourself up to getting Zimmed.
Title: Re: First problem with HS Vanguard
Post by: hottubdan on March 10, 2007, 11:20:13 am
Quote
The moto massage jet is one of the weakest in the industry!

What made it an attack was the above introduction to your remark.

So what if it stops when you turn the air off?  Spa users who wnat the the action leave the air on.  Do they care if the massage they are getting is from water or air?  Of course not.

I have also sold Jacuzzi, so I know the 50/50 air/water pitch.  I will be the first to say the bigger Jacuzzi jets are awesome.  However, they are also limited to a small area.  Many manufacturers make spas with nice jets.  All have stregths and weaknesses.  Does this make them "weak"?

In terms of desirability, the moto massage jet is one of the most desired jets in the industry.  And, one of the most attacked since it is a Hot Spring exclusive.
Title: Re: First problem with HS Vanguard
Post by: East_TX_Spa on March 10, 2007, 11:35:10 am
(http://i20.photobucket.com/albums/b206/EastTexasSpa/mojodis.jpg)
Title: Re: First problem with HS Vanguard
Post by: hottubdan on March 10, 2007, 11:39:35 am
LOL

Leave it to Term to raise the level of conversation.

Are you happy to see me or is that a moto massage in your pants?
Title: Re: First problem with HS Vanguard
Post by: knowsabit on March 10, 2007, 12:11:23 pm
Quote

I took an extra shot of the KoolAid before I responded.

MUST REMEMBER PRIME DIRECTIVE:
DEFEND.HOTSPRING.MOTOMASSAGE.   :) ;)

Hardly the prime directive, hell as a whole I like sundance jets better than HS.
Title: Re: First problem with HS Vanguard
Post by: LtDan on March 10, 2007, 12:18:53 pm
Quote
LOL

Leave it to Term to raise the level of conversation.

Are you happy to see me or is that a moto massage in your pants?

It's a fried twinkie dang it!
Title: Re: First problem with HS Vanguard
Post by: Richs100 on March 10, 2007, 12:24:21 pm
Quote

Hardly the prime directive, hell as a whole I like sundance jets better than HS.

HERESY!!!

Call me TORQUEMOTOMASSAGE and START THE INQUISITION!

(Term:  Can we get a visual for this??)
Title: Re: First problem with HS Vanguard
Post by: East_TX_Spa on March 10, 2007, 01:05:15 pm
(http://i20.photobucket.com/albums/b206/EastTexasSpa/comfychair.jpg)
Title: Re: First problem with HS Vanguard
Post by: Richs100 on March 10, 2007, 01:09:56 pm
That was great!

Now, how bout something involving the dreaded "Iron Caven"?
Title: Re: First problem with HS Vanguard
Post by: East_TX_Spa on March 10, 2007, 01:23:57 pm
Quote
That was great!

Now, how bout something involving the dreaded "Iron Caven"?

All requests for off topic photoshop shenanigans must be submitted in the General Information Section under the Stumpinator challenge thread.  Thank you.

Terminator (still ain't stumped) :)
Title: Re: First problem with HS Vanguard
Post by: Vanguard on March 10, 2007, 01:28:21 pm
Quote

It's a fried twinkie dang it!

I just tried my first fried Twinkie this last weekend.  WOW!!  It really was good.  My friend tried the fried chocolate chip cookie dough.  That one was good, too.
Title: Re: First problem with HS Vanguard
Post by: East_TX_Spa on March 10, 2007, 01:43:38 pm
I'm telling you, I've had all kinds of desserts from far and wide and a fried Twinkie done up right tops them all!

And I ain't talkin' about LtDan's version, neither!

Terminator
Title: Re: First problem with HS Vanguard
Post by: LtDan on March 10, 2007, 01:52:00 pm
Quote

I just tried my first fried Twinkie this last weekend.  WOW!!  It really was good.  My friend tried the fried chocolate chip cookie dough.  That one was good, too.

I'd check the Stumpinator thread before admitting to messing with a fried twinkie...

 :o
Title: Re: First problem with HS Vanguard
Post by: BxCowboy on March 16, 2007, 08:30:55 am
Quote
Is this really what a HS Moto Massage jet looks like?

(http://i24.ebayimg.com/01/i/000/8d/01/9aac_1_b.JPG)

OMG....That really looks like something else!

LOL


Funny you should ask, that's one of the new options for the HS Aria, it's called the Tickle Me Elmo extension.  :o
Title: Re: First problem with HS Vanguard
Post by: Tatooed_Lady on March 16, 2007, 11:51:46 pm
to get back on topic (sorry), I'd like to point out that the MM sweeping only when the air is injected doesn't mean that it's "weak" with the air off...I'd call it "different". It's a jet that is either moving or not, based on a dial.  Water comes through it either way. It's just a matter of how intense the user wants the massage to be. The sweeping motion is unique, and even if the jet DOES resemble a certain appendage that shall not be named because of the nature of this forum, it does its job, which is providing a quality massage to the back.
In any case, it's not worth caterwauling over, it is what it is, and it ain't a sheep. ;)  baaa-aaaah.
Title: Re: First problem with HS Vanguard
Post by: Anoroc on March 17, 2007, 09:08:08 am
Hi everyone, its been a real long time since I visited the forum.  After reading some of the comments and a few slams back and forth, I must say things are still fiesty as ever ;D

I still love my vanguard even thought my service still has been sub par.

Term- I see you still have a sense of humor.

Rick
Title: Re: First problem with HS Vanguard
Post by: East_TX_Spa on March 17, 2007, 02:42:12 pm
Quote

Term- I see you still have a sense of humor.

Rick

!corona kcab uoy evah ot doog s'tI

rotanimreT
Title: Re: First problem with HS Vanguard
Post by: bluesman on March 17, 2007, 06:03:06 pm
That's Terminish for I'm grabbin' a beer and gone for a soak.

See Ya! ;D

Bluesman 8-)
Title: Re: First problem with HS Vanguard
Post by: Chas on March 17, 2007, 06:25:26 pm
Ynnuf yrev ,ynnuf


 8-)
Title: Re: First problem with HS Vanguard
Post by: Chad on March 18, 2007, 06:47:10 am
?nwod stnuoc tsop ruoy gnirb ot gniyrt syug uoy erA
Title: Re: First problem with HS Vanguard
Post by: Chas on March 18, 2007, 03:48:26 pm
On

 8-)
Title: Re: First problem with HS Vanguard
Post by: MostlyLurkingGal on March 18, 2007, 04:29:57 pm
ah ah
Title: Re: First problem with HS Vanguard
Post by: bluesman on March 18, 2007, 10:10:19 pm
 8-)namseulB

.ti tog I tub ti teg ot dnoces a em koot tI

 ;DaH aH aH
Title: Re: First problem with HS Vanguard
Post by: KarlXII on March 19, 2007, 06:10:04 am
Äh, sluta nu. Det är så jävla jobbigt när ni skriver baklänges.  8-)
Title: Re: First problem with HS Vanguard
Post by: MostlyLurkingGal on March 19, 2007, 08:06:20 am
Quote
Äh, sluta nu. Det är så jävla jobbigt när ni skriver baklänges.  8-)
You better translate!  :o
Title: Re: First problem with HS Vanguard
Post by: 96SC on March 19, 2007, 08:19:42 am
Quote

I just tried my first fried Twinkie this last weekend.  WOW!!  It really was good.  My friend tried the fried chocolate chip cookie dough.  That one was good, too.

At one of the bars my sons frequent they serve fried Oreos.  They brought home the recipe (which basically consists of Oreos, pancake batter and oil).  They are pretty good, how they'll taste with beer may be a different story. :-/
Twenty-something have a cast iron stomachs.
Title: Re: First problem with HS Vanguard
Post by: In_Too_Long on March 19, 2007, 06:41:01 pm
Quote
Äh, sluta nu. Det är så jävla jobbigt när ni skriver baklänges.  8-)

I got bit by a Llama once, know bring me a shubbery
Title: Re: First problem with HS Vanguard
Post by: Chas on March 19, 2007, 09:30:50 pm
Quote

I got bit by a Llama once, now bring me a shubbery

Moose bites can be nasty.


 8-)