Hot Tub Forum

Original => Hot Tub Forum => Topic started by: Sam_Jr. on March 11, 2007, 12:38:51 pm

Title: Sundance Optima
Post by: Sam_Jr. on March 11, 2007, 12:38:51 pm

I have a 2003 Optima I went to use it and the pannel was locked. It locked up all by its self and will not unlock. I have tried turning off the braker to see if it would reset but it won't. Has any one else ever had a problem with the control pannel locking on it own.

Title: Re: Sundance Optima
Post by: tony on March 11, 2007, 02:33:12 pm

Quote

I have a 2003 Optima I went to use it and the pannel was locked. It locked up all by its self and will not unlock. I have tried turning off the braker to see if it would reset but it won't. Has any one else ever had a problem with the control pannel locking on it own.

Press DISPLAY, MODE and DOWN within 5 seconds to unlock panel.

Title: Re: Sundance Optima
Post by: Sam_Jr. on March 11, 2007, 02:44:50 pm

Thanks Tony for the reply but thats the problem nothing will work to unlock the pannel.

Title: Re: Sundance Optima
Post by: tony on March 11, 2007, 02:51:03 pm

Try shutting down for at least 30 minutes and turning back on.

Title: Re: Sundance Optima
Post by: tubtechie on March 12, 2007, 12:17:52 pm

Greetings
Sundance incorporated a fail safe system into the logic so it will lock itself out if it is not getting enough power to it. Your tub may only be getting 120 volts at the main power hook up terminals. This can be caused by a variety of things including but not limited to a breaker malfunction, a fused disconnect in the main wiring to the hot tub and one fuse has blown or even faulty wiring. If you don't understand electrical respect have an electrician check it out. Good luck!

Title: Re: Sundance Optima
Post by: Sam_Jr. on March 18, 2007, 09:41:10 pm

Well the problem turned out to be a bad wire on the borad. The tech changed the connection and the spa runs fine.