Hot Tub Forum

Original => Hot Tub Forum => Topic started by: Matt Foley on January 03, 2007, 12:01:58 am

Title: Marquis Warranty Honored
Post by: Matt Foley on January 03, 2007, 12:01:58 am
I was surprised to find out that Marquis has decided to give me a new cover for the one that had 2 of the straps torn off.

This proves that the warranty does follow the spa from one owner to the next. Good deal.
Title: Re: Marquis Warranty Honored
Post by: Gomboman on January 03, 2007, 12:39:47 am
Doobie, I think it's great that Marquis honors their transferable warranty. I wish all the other manufacturers would offer the same policy. Marquis is a class act.
Title: Re: Marquis Warranty Honored
Post by: In_Too_Long on January 03, 2007, 08:03:37 am
Beachcomber's has a transferable Guarantee
Title: Re: Marquis Warranty Honored
Post by: Steve on January 03, 2007, 12:52:03 pm
Yes they do and I agree that all manufacturers should emulate this. The obvious concern is that all guarantees come at a price. Very few consumers realize that when considering price and value of the overall spa.

Steve
Title: Re: Marquis Warranty Honored
Post by: Matt Foley on January 03, 2007, 12:58:06 pm
I think I was more surprised that they are going to replace the cover at all. Two straps tore off at the seam and I was prepared to buy a new cover.
Title: Re: Marquis Warranty Honored
Post by: Steve on January 03, 2007, 02:40:38 pm
Quote
I think I was more surprised that they are going to replace the cover at all. Two straps tore off at the seam and I was prepared to buy a new cover.

If the spa was still under its manufacturers warranty and it wasn't abuse, you shouldn't be! ;)
Title: Re: Marquis Warranty Honored
Post by: neocacher on January 03, 2007, 11:18:12 pm
Quote

If the spa was still under its manufacturers warranty and it wasn't abuse, you shouldn't be! ;)


some companies would undoubtably try to claim abuse!

Neo
Title: Re: Marquis Warranty Honored
Post by: Gary on January 04, 2007, 10:37:28 am
Quote


some companies would undoubtably try to claim abuse!

Neo


Cal