Hot Tub Forum

Original => Hot Tub Forum => Topic started by: H823Putt on October 23, 2006, 07:11:38 am

Title: Newbe question about finding dealers.
Post by: H823Putt on October 23, 2006, 07:11:38 am
     Hello everyone! I am a newbe here and just want to say HI. I do have a question though. I am in the process of doing my research on what tub I want to get. It is down to about 5 that I want to wet test. My question is, how can you find a different dealer? When I go to a website, it only gives you the closest one and the one I get for Jacuzzi I do not want to deal with. A lot of people told me to stay away from them(bad service or no service at all).

     I just put a pool and deck in this summer and will be adding the tub next spring. Will show some pics once I learn how to do it.
Title: Re: Newbe question about finding dealers.
Post by: Brewman on October 23, 2006, 07:52:15 am
Try searching on the web but don't use Jacuzzi's dealer locator.  Or use their dealer locator and try zip codes for other places you'd be willing to travel to.
 But know that some dealers that are outside of your "territory" may not sell to you, may charge extra for service calls, or may refuse to service your spa, may charge extra for delivery, etc...
 Just be upfront with whatever dealer you do business with, and don't be surprised if you are referred back to the dealer who is assigned to sell/service in your area.
Title: Re: Newbe question about finding dealers.
Post by: tileman on October 23, 2006, 07:53:56 am
Where are you located?

   Tileman
Title: Re: Newbe question about finding dealers.
Post by: H823Putt on October 23, 2006, 08:00:46 am
I am in the Poconos PA
Title: Re: Newbe question about finding dealers.
Post by: gores95 on October 23, 2006, 08:22:55 am
I am in NW NJ and I ended up buying my Caldera from a dealer in Eastern PA, by Easton.  My local dealer while seemingly reputable was unwilling to negotiate and I ended up buying my Geneva for almost $2000 less.  I also did not pay sales tax because I had the spa delivered to NJ and bought in PA!  Just look up different zip codes and see what comes up.  If you are willing to travel to NW NJ I know Rockaway (07866) has a Jacuzzi dealer on Route 46 about 30 minutes from the DE Water Gap.  Ask about the sales tax as well.

Good luck!

Marc
Title: Re: Newbe question about finding dealers.
Post by: H823Putt on October 23, 2006, 09:16:29 am
I went to a Caldera dealer in Easton also to look at the Aspire. I was impressed with it. I will check out that dealer in Rockaway. I will be down that way to see a D1 dealer.

Thanks
Title: Re: Newbe question about finding dealers.
Post by: sledjunkie on October 23, 2006, 09:19:17 am
Yup, on the dealer locator put in multiple zip codes. I did a huge radius, and contacted/visited each dealer I found. I ended up buying 2 hours away(different state) and saved thousands than if I went with my local dealer(s).
I don't think it's important to have a local dealer near you. As long as they sell to you, they should service it within the warranty period.

Shop around. What I found is the further away from the city you go, the better the prices become..
Title: Re: Newbe question about finding dealers.
Post by: Spatech_tuo on October 23, 2006, 12:28:41 pm
Quote
I don't think it's important to have a local dealer near you. As long as they sell to you, they should service it within the warranty period.


Not surprisingly I disagree with your first statement. I think it all depends on the difference in the deal so if you're saying for YOUR deal it's not important then that's one thing but in general I think it is definitely important.

Anyway, I'm curious as to whether you discussed (and got in writing) whether that particular dealer you bought from 2 hrs away will charge you a trip fee if/when they come out to do any warranty work (I assume you understand that can be common, especially for longer distances)? Granted, for  $2000 less you could justify the trip charges anyway, I'm just curious as to whether you discussed this up front.
Title: Re: Newbe question about finding dealers.
Post by: sledjunkie on October 23, 2006, 01:10:17 pm
Yes it was discussed. We agreed(in writing) on a $40 travel fee for any on site service needed within the 5 years warrenty period.
Title: Re: Newbe question about finding dealers.
Post by: Spatech_tuo on October 23, 2006, 01:25:20 pm
Quote
Yes it was discussed. We agreed(in writing) on a $40 travel fee for any on site service needed within the 5 years warrenty period.

Well done.
Title: Re: Newbe question about finding dealers.
Post by: wmccall on October 23, 2006, 02:54:00 pm
Quote
I am in the Poconos PA


I honeymooned there 26 years ago. The place doesn't exist anymore.  It was right off Exit 48 East Stroudsburg. (I know they renumbered the exits some years ago.
Title: Re: Newbe question about finding dealers.
Post by: H823Putt on October 23, 2006, 03:06:05 pm
Quote
Quote
I am in the Poconos PA


I honeymooned there 26 years ago. The place doesn't exist anymore.  It was right off Exit 48 East Stroudsburg. (I know they renumbered the exits some years ago.



That is my neck of the woods. I am off old exit 52(I think) it is exit 309 now. They re-numbered them about 7 years ago
Title: Re: Newbe question about finding dealers.
Post by: tileman on October 23, 2006, 04:16:40 pm
I see that you are a golfer H823Putt, what's your handicap? BTW, good luck with your wet testing :), and if you need help posting pics I can assist you as I just learned how myself.

   Tileman
Title: Re: Newbe question about finding dealers.
Post by: H823Putt on October 23, 2006, 04:34:10 pm
Quote
I see that you are a golfer H823Putt, what's your handicap? BTW, good luck with your wet testing :), and if you need help posting pics I can assist you as I just learned how myself.

   Tileman

Tileman,
  
      My handicap is a 9.6, it use to be an 8.2 at the beginng of the summer but due to lack of playing time it has gone up. (see my other post "Cant wait 6 weeks!!!! ") as the reason why.
Thanks for offering your help on how to post pic's but I got that figured out.
Title: Re: Newbe question about finding dealers.
Post by: Vanguard on October 23, 2006, 09:06:18 pm
Quote

  I also did not pay sales tax because I had the spa delivered to NJ and bought in PA!  Just look up different zip codes and see what comes up.    Ask about the sales tax as well.

Good luck!

Marc

You do realize you are still supposed to pay sales tax - just to New Jersey.  Hope you don't get audited.  If they find that large of a purchase on your books, they will not only charge you the back tax, but penalties and interest.  I know a lot of people do this.  Still doesn't make it right.  
Title: Re: Newbe question about finding dealers.
Post by: Chas on October 23, 2006, 09:42:40 pm
Quote
You do realize you are still supposed to pay sales tax - just to New Jersey.  
This is true. Be aware of it - it can be a nasty surprise.

 8-)