Hot Tub Forum
Original => Hot Tub Forum => Topic started by: ReesePT on April 21, 2006, 12:05:53 am
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I have been researching hot tubs and have found that Jacuzzi makes the Members Mark M35 at SamsClub.com.
Does anyone have any thoughts on the quality of this tub???
Thanks :)
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Here we go. ;D
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I have been researching hot tubs and have found that Jacuzzi makes the Members Mark M35 at SamsClub.com.
Does anyone have any thoughts on the quality of this tub???
Thanks :)
Its probably just the Jacuzzi name....? I am sure most will tell you to beware.
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Maybe, maybe not, I'm going to call my rep when I get into the store today and find out if he knows anything. Beyond that, it isn't and wasn't like any spa that has ever been available to any Jacuzzi retailer ever.
Its probably just the Jacuzzi name....?
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If you belong to Costco and want a fairly decent spa ... They sell a spa similar to Hot Springs Sovereign and for a lot less money. Comes with a lesser warranty but with Costco it seems that if you don't like it you can return it.
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If you belong to Costco and want a fairly decent spa ... They sell a spa similar to Hot Springs Sovereign and for a lot less money. Comes with a lesser warranty but with Costco it seems that if you don't like it you can return it.
Vinny- this is top secret information. Now the cat is out of the bag... :D
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Vinny- this is top secret information. Now the cat is out of the bag... :D
Although I'm not a cat lover ... Cats need to be free to roam. I hate when people put cats in a bag!
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Although I'm not a cat lover ... Cats need to be free to roam. I hate when people put cats in a bag!
You mean you don't like this:
(http://i68.photobucket.com/albums/i20/anaroc/cat.jpg)
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See this is exactly what I am saying about corporate name association. If it is made by Jacuzzi, you assume that it will have the same quality as the Jacuzzi tubs in a hot tub dealership. If there is any ONE really important thing that I have learned on this forum about selecting a hot tub....it is wet test...Who is going to wet test at Costco? or Sam's Club? And really who is going to answer your questions? Before my dealer even ordered my tub, they did a site inspection to be sure my idea was safe and would accomodate my tub. They delivered, assured everything was hooked up right and
filled the spa. Then my jets, lights and waterfall were all tested. I got a lesson in Bromine and water management (I think I failed the test though). And any problems or concerns that I had later were addressed with a phone call. I think all of this is worth the difference that I paid for a quality tub from a reputable dealer. I guess it all depends on what you expect and what you are willing to give up. I started looking for a hot tub at WAlmart on line...that would have been a really bad choice as I look at what I have now! ;)
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You mean you don't like this:
(http://i68.photobucket.com/albums/i20/anaroc/cat.jpg)
Well, sort of ... even though that cat is in a bag I see it's feet! That's a free roaming, bagged cat ... maybe it's camoflage for the birds - LOL
I looked at the Sam's Club tub and it has ALL the right phrasing (they must have been reading this site) ... but I didn't see the Jacuzzi name.
BTW, If anyone didn't know Sam's Club is Walmart.
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Sam's Club is Walmart that you pay for. I was buying a video game for my son and picked it up in Walmart. I walked next door to Sam's club (that I paid to join) and found the SAME game for $3.00 MORE! I never renewed my membership after that!
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I like Sam's (and WalMart). We don't have a Costco.
Our Sam's sells gasoline at a $.05 discount. I also get almost all my meat (steaks, ribs, etc.) from Sam's club. Most things they sell at a very good price, but I too have found items a bit cheaper (but not very often).
Regarding the hot tub at SamsClub.com. I saw those, but I bet I wouldn't fit in the M35 (I'm 6'3"). It looks like the corner seats would be the only comfortable seats. Their M45 is probably more to my liking (but I'd be reluctant to buy without sitting in it first).
Sam's Club is Walmart that you pay for. I was buying a video game for my son and picked it up in Walmart. I walked next door to Sam's club (that I paid to join) and found the SAME game for $3.00 MORE! I never renewed my membership after that!
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If I were a Jacuzzi dealer, I'd be really worried right now. It sounds like they're getting ready to drop their dealer network and go mass market. I wonder who'll be next. ???
Terminator
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Member's Mark brand?
Not sure I'd want my Spa to have the same brand name as our paper towels.
But that's just me.
I'm pretty sure that Sam's Club has the same return policy as Costco. It's be really fun to return a spa. I bet that the good folk at either place just come a runnin' when you tell them you want a refund.
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Do the Jacuzzi dealers get paid to deliver these spas?
Terminator
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They will probably have to ammend their refund policy on the spa (similar to computers, etc.)
You'll probably have to box it back up and return it to the store within 90 days. I'd say most folks will wrestle with the problem for 90 days before throwing in the towel and asking for a refund (not to mention keeping the packaging materials and finding a way to get it back to the store).
Member's Mark brand?
Not sure I'd want my Spa to have the same brand name as our paper towels.
But that's just me.
I'm pretty sure that Sam's Club has the same return policy as Costco. It's be really fun to return a spa. I bet that the good folk at either place just come a runnin' when you tell them you want a refund.
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If I were a Jacuzzi dealer, I'd be really worried right now. It sounds like they're getting ready to drop their dealer network and go mass market. I wonder who'll be next.
Do we know for sure that this MM is really made by Jacuzzi?
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Do we know for sure that this MM is really made by Jacuzzi?
I'm taking ReesePT at his word until he proves untrustworthy.
Terminator
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Do the Jacuzzi dealers get paid to deliver these spas?
Terminator
Not sure if you are being sarcastic or not.
Jacuzzi has been making low end spas with and without the Jacuzzi name for the mass for years. When we sold Jacuzzi it was sometimes difficult to explain the differences between the Home Depot/Costco spa vs. ours. Jacuzzi told us their margins were very skinny on these.
Jacuzzi dealers do not deliver these spas. Most Jacuzzi dealers choose not to service these spas, although Jacuzzi would love them to do so.
As you know, the price points for mass market Jacuzzis vs. dealer Jacuzzis are far more different than the Highlife vs. Classic Sovereign for example.
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I was deadly serious.
Terminator
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Term,
If you can't see the differences in the two scenarios, well..............
This is just made by Jacuzzi. The jets, shell, filtration, etc. are not the same as the Jacuzzi Premium.
I don't think the Costco situation would have gotten much play if Watkins just manufactured a generic spa for the mass merchandisers. They decided to sell a true blue HotSpring at Costco.
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Members Mark by Jacuzzi.
Highlife by the makers of HotSpring.
??? ??? ???
Terminator
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OK, it's true. Tub produced by Jacuzzi/Sundance. Local dealers are in no way involved with delivery instalation nor warranty if they don't want to be, but can if they want to, no need to "sign up" for it. Sam's curb side delivery and 100% satisfaction guarantee, returnable LESS shipping. The fact still remains though, this spa is/was never any part of either the Jacuzzi or Sundance product lines, and bears no resemblance to any of the product currently or in the past that was/is ever on either of the respective show room floors. Unless someone did some digging (not to much, but it had to be done to find this info out) they would never know who the manufacturer of this spa was. At least not until they called the 800 number for warranty service. At which time they would be refered to a J or S dealer/service company. So to say this in any way parallels what watkins is doing isn't exactly correct. Watkins is promoting this discontinued HS spa as ...(directly coppied)...
From the makers of Hot Spring® Spas. The Highlife spa features 24 adjustable jets, including the famous Moto-Massage® jet, which creates a warm stream of water sweeping up and down the muscles along the entire length of your back. With the advanced IQ 2020™ control system, enjoying your spa is easy, simply set it and forget it! The sleek control panel is backlit with LED lighting for enhanced visibility and an auxiliary control panel allows you to operate the jets and lighting while you relax inside the spa.
The 24 hour circulation pump and 100% No-Bypass filtration keeps your spa water clean even during use. And the Highlife spa’s energy-efficient design – with full foam insulation and insulated, locking cover – helps keep monthly costs low.
Multi-level seating within the elegantly designed spa shell provides a comfortable seat for adults and children of varying heights. And, to complement the granite-like Sand shell, the synthetic Redwood cabinet delivers the warmth and beauty of real wood without the need for ongoing maintenance.
So we are talking two VASTLY different marketin models. One says by this spa it's a Hot Spring Spa, the other says buy this spa or don't it makes no difference to us.
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No where in any marketin of that spa does it say Members Mark "by Jacuzzi" Hey, if you can find it, put up the link, I'll gladly admit when I'm wrong.
Members Mark by Jacuzzi.
Highlife by the makers of HotSpring.
??? ??? ???
Terminator
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Exactly Wisoki.
They aren't touting as Member's Mark by Jacuzzi. It only says "manufacterd by a leading spa prducer in th USA"
Not the same Term, sorry. ;)
http://www.samsclub.com/shopping/navigate.do?dest=5&item=127292
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Still, I have to wonder how MANY sales Jacuzzi/Sundance has taken away from the dealers using this scheme. I know there have been a lot of folks come in my store over the years wanting service on a spa they bought from Sam's, Lowes, or Home Depot.
Terminator
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At least they're not using the Jacuzzi/Sundance name, reputation, and product to do it.
We as Jacuzzi/Sundance dealers can still differentiate our product and it's features from what is found at the big box. Can you? :o
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Historically they have gone back and forth. They used to sell the so and so by Jacuzzi. They sold the Z series. They sold the Ridondo at Costco.com even while delaers still had it.
Now they are simply hiding it. Hot Spring is being transparant.
Jacuzzi is being sneaky???
Both companies balancing their shareholders, dealers, market demands, big boxes, etc.
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At least they're not using the Jacuzzi/Sundance name, reputation, and product to do it.
That would REALLY make me upset, to be undercut in that fashion.
Oh, well. I'm glad we WERE told about it and included. :)
Terminator
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I'm glad that you are glad to be included. Me, I'd rather let them do what they will with the cheaper product and let me stick to selling my high quality Jacuzzi and Caldera spas.
That would REALLY make me upset, to be undercut in that fashion.
Oh, well. I'm glad we WERE told about it and included. :)
Terminator
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SO, Jacuzzi is using stealth to bypass its dealers. Hmmm. Hot Spring is being up front with their dealer - and paying the dealers. Hmmm. Wonder who is looking out more for their dealers. Hmmm.
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Term- I must say you are quite the instigator of all woes on this site ;D
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I have to agree with Term. When I was looking at a SPA I noticed that the spas being sold at Costco where made by Jacuzzi. This initially made me consider the tub. After looking into SPAS I decided buying a SPA from a big box retailer was not a good idea. But the flip side is it made me not consider Jacuzzi at all because I lumped all Jacuzzi spas into the big box mass retail market. I might have looked at Jacuzzi Premium had they not sold spas at Costco. By selling spas at Costco I ruled out the entire brand. Things would probably be different knowing what I know now.
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If you noticed they were made by Hotspring, would you have ruled out all Hotspring spas?
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Marks,
You can't get a Jacuzzi Premium at Sam's. You can get a HotSpring from Costco. That's the difference.
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Marks,
You can't get a Jacuzzi Premium at Sam's. You can get a HotSpring Highlife from Costco. That's the difference.
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Term- I must say you are quite the instigator of all woes on this site ;D
:o Instigator of woes!?
I do my best to be the bearer of light-hearted frivolity, titillation, and (above all) good cheer! :)
Terminator
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You can get a good look at a T-bone steak by sticking your head up a bulls ass, but wouldn't you rather take the butchers word for it.
(http://i61.photobucket.com/albums/h75/shabba34/farley.jpg)
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99.9% of all spa salespersons agree, this is one of the best lines in one of the best movies EVER.
You can get a good look at a T-bone steak by sticking your head up a bulls ass, but wouldn't you rather take the butchers word for it.
(http://i61.photobucket.com/albums/h75/shabba34/farley.jpg)
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I'm having trouble remembering when Jacuzzi was sold at CostCo, refresh my memory please. The current spas being sold at sams, are part of the Jacuzzi Family of Products, but nowhere ON the spa does it denote such information. I guess my question is, how did you know standing there that it was Jacuzzi®? Also, please respond to SerjicalStrike's question...If you noticed they were made by Hotspring, would you have ruled out all Hotspring spas? Thanks.
I have to agree with Term. When I was looking at a SPA I noticed that the spas being sold at Costco where made by Jacuzzi. This initially made me consider the tub. After looking into SPAS I decided buying a SPA from a big box retailer was not a good idea. But the flip side is it made me not consider Jacuzzi at all because I lumped all Jacuzzi spas into the big box mass retail market. I might have looked at Jacuzzi Premium had they not sold spas at Costco. By selling spas at Costco I ruled out the entire brand. Things would probably be different knowing what I know now.
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Marks,
You can't get a Jacuzzi Premium at Sam's. You can get a Hotspring Highlife by HotSpring from Costco. That's the difference.
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Guys,
I have no idea if I would have ruled out Hot Springs back then. Thanks to this board I know a lot more than I did when I was making my purchase. Knowing what I know now I would not rule out Jacuzzi Premium or Hot Springs. My point was that when I was making my purchase decision I was a lot less informed and lumped all the Jacuzzi products into one pile. Obviously a bad assumption, but that is what I did and might be what other newbie purchasers do.
Around April/May of 2005 the Costco store near me had a special event where they where selling a Spa line (forget the name) that they claimed was made by Jacuzzi.
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The Echo Series, the Z series, Jacuzzi by Blue Ridge, any one of a number, anyhow, was just asking. Thanks.
Guys,
I have no idea if I would have ruled out Hot Springs back then. Thanks to this board I know a lot more than I did when I was making my purchase. Knowing what I know now I would not rule out Jacuzzi Premium or Hot Springs. My point was that when I was making my purchase decision I was a lot less informed and lumped all the Jacuzzi products into one pile. Obviously a bad assumption, but that is what I did and might be what other newbie purchasers do.
Around April/May of 2005 the Costco store near me had a special event where they where selling a Spa line (forget the name) that they claimed was made by Jacuzzi.
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I'm having trouble remembering when Jacuzzi was sold at CostCo, refresh my memory please. The current spas being sold at sams, are part of the Jacuzzi Family of Products, but nowhere ON the spa does it denote such information. I guess my question is, how did you know standing there that it was Jacuzzi®? Also, please respond to SerjicalStrike's question...If you noticed they were made by Hotspring, would you have ruled out all Hotspring spas? Thanks.
Just an FYI, nowhere on the Highlife spa at Costco Online will there be a HS logo.
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OK, great, however, you can only purchase this spa on line. To do so one must click on the photo of the spa which right below the picture reads.....
From the makers of Hot Spring® Spas. The Highlife spa features 24 adjustable jets, including the famous Moto-Massage® jet, which creates a warm stream of water sweeping up and down the muscles along the entire length of your back. With the advanced IQ 2020™ control system, enjoying your spa is easy, simply set it and forget it! The sleek control panel is backlit with LED lighting for enhanced visibility and an auxiliary control panel allows you to operate the jets and lighting while you relax inside the spa.
Just an FYI, nowhere on the Highlife spa at Costco Online will there be a HS logo.
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OK, great, however, you can only purchase this spa on line. To do so one must click on the photo of the spa which right below the picture reads.....
From the makers of Hot Spring® Spas.
Haaaaaahaaaaaahaaaaaa!!!!!!!!!! ;D ;D ;D
You got us there!!! ;D ;D ;D
Terminator
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Hey, forget all this back and forth crap! Three cheers for Watkins, Hip hip hooray, Hip hip horay, Hip hip horay. But the HS dealer down the street aint gonna like me so much! :o ;D :P ;)
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Hey, forget all this back and forth crap! Three cheers for Watkins, Hip hip hooray, Hip hip horay, Hip hip horay. But the HS dealer down the street aint gonna like me so much! :o ;D :P ;)
I guess it's a good thing that HS best seller is the Envoy and not the Sovereign anymore.... That's right, customers can't go to Costco Online and get a HS Envoy. ;)
P.S.
Not saying they can go there and get a Sovereign either. ;D ;D
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I guess it's a good thing that HS best seller is the Envoy and not the Sovereign anymore.... That's right, customers can't go to Costco Online and get a HS Envoy. ;)
P.S.
Not saying they can go there and get a Sovereign either. ;D ;D
But wait ....
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Thanks for all of the input. Right now I am leaning towards a Hot Spring Spa at a local dealer. I know I may be able to save upfront with a Cosco or Sams club spa, but it is down the road that worries me.
I think I would have trouble getting someone to work on the Sams Club spa in the future. When I talked to the people at Sams they said they did not have a local person in my area to work on the spa. They would have to look in the yellow pages to find someone. That was a big red flag to me.
I guess like anything else, you get what you pay for.
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Thanks for all of the input. Right now I am leaning towards a Hot Spring Spa at a local dealer. I know I may be able to save upfront with a Cosco or Sams club spa, but it is down the road that worries me.
I think I would have trouble getting someone to work on the Sams Club spa in the future. When I talked to the people at Sams they said they did not have a local person in my area to work on the spa. They would have to look in the yellow pages to find someone. That was a big red flag to me.
I guess like anything else, you get what you pay for.
So obviously a Watkins lemming at work. Nice try guys!!
LOL ;D
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So obviously a Watkins lemming at work. Nice try guys!!
LOL ;D
Is this like JA posting questions for himself??
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Exactly like that!
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So obviously a Watkins lemming at work. Nice try guys!!
LOL ;D
I am not sure if I know what that means.
I am sorry if I am new to this. I have been looking at local dealers who sell LA spas and one who has HS spas. I do not want to pay $7000 for a spa which led me to Sams Club and Cosco's, but I am worried about the costs down the road.
If I thougth the Sams Club Member Mark 35 had the same quality of the Jacuzzi Prem. line and they would service it, I would buy that in a heart beat. Sams scares me when they tell me they will look in the yellow pages to find someone to fix my spa in the future.
I have no agenda here but to get expert (unbiased) advice on the Sams Club spa
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I am not sure if I know what that means.
I am sorry if I am new to this. I have been looking at local dealers who sell LA spas and one who has HS spas. I do not want to pay $7000 for a spa which led me to Sams Club and Cosco's, but I am worried about the costs down the road.
If I thougth the Sams Club Member Mark 35 had the same quality of the Jacuzzi Prem. line and they would service it, I would buy that in a heart beat. Sams scares me when they tell me they will look in the yellow pages to find someone to fix my spa in the future.
I have no agenda here but to get expert (unbiased) advice on the Sams Club spa
Reading your post, one cliche came to mind: if it sounds too good to be true, it probably is.
Remember, they're cliches for a reason. If I was sure Sams was selling cars under Members Mark label that were made by Lexus, my garage would be full of them and so would everyone elses. It just sounds fishy to me honestly.
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I do not want to pay $7000 for a spa which led me to Sams Club and Cosco's, but I am worried about the costs down the road.
I had much the same reaction as you are when I first started looking, I think some seasoned members here can give you some good insights to multiple quality spas in the $5-6k range that are not Blue Light Specials. Smaller Jacuzzi Premium models, D1 @ Home series, Tiger River, etc. come to mind for me. (Many of which were not prominently displayed or displayed at all at the dealers near me, you had to request their pricing and availability.)
Another option is a recent used tub with warranty coverage.
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I'd check out the value line of spas (Tiger River, Sweetwater, etc) too, before I'd go with one from a Costco or Sam's Club.
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I think you will find that Marquis is the only manufacturer that will allow you to transfer a warranty.