Hot Tub Forum

Original => Hot Tub Forum => Topic started by: Rayman on July 15, 2005, 09:28:12 am

Title: My replacement tub arrived
Post by: Rayman on July 15, 2005, 09:28:12 am

I am now the proud owner of a brand new manufatured in June of 2005 Beachcomber 750 BLE.  My Tub arrived yesterday when I was out of town, when I got home last night it was 101 and ready for a christening.  It is beautiful and everything seems to work fine.  Once again I would like to thank everyone for your help in my quest for a new tub and a special thanks to Beachcomber Brampton for replacing the tub no charge.

Ray

Title: Re: My replacement tub arrived
Post by: drewstar on July 15, 2005, 09:36:22 am

Please shock the tub after you and Mrs Rayman ahh, um..."christen"  the tub  (is that what you kids call it now days ?)  


Congrats.   ;)

Title: Re: My replacement tub arrived
Post by: Rayman on July 15, 2005, 09:47:50 am

Well thanks for calling a 40 year "OLD MAN" a kid.  

Title: Re: My replacement tub arrived
Post by: Vinny on July 15, 2005, 09:10:37 pm

Congrats!!

I followed the story and they set you up really quick and I'm glad your happy!

ENJOY

Title: Re: My replacement tub arrived
Post by: Lori on July 16, 2005, 07:59:42 am

I'm so glad to hear you are back in Spatopia!  They were very quick in getting you into a new tub!!

Congratulations!

Title: Re: My replacement tub arrived
Post by: J._McD on July 16, 2005, 12:11:48 pm

Congratulations, in spite of the frustration and anguish, it is now all behind you and should be soon forgotten.  After all, the outcome is exceptional "customer care" and we commend your dealer, his staff and the people at beachcomber.  

Now that you are in Hot Water and enjoying it, maybe a letter acknowledging their extra effort and your appretiation for the final outcome.  This story could have taken many different directions and this happy ending and their follow through should not go unrewarded.  I am sure a simple thank you would do, but they did go the extra mile. ;D

Title: Re: My replacement tub arrived
Post by: HotTubMan on July 16, 2005, 03:08:41 pm

Quote

I am now the proud owner of a brand new manufatured in June of 2005 Beachcomber 750 BLE.  My Tub arrived yesterday when I was out of town, when I got home last night it was 101 and ready for a christening.  It is beautiful and everything seems to work fine.  Once again I would like to thank everyone for your help in my quest for a new tub and a special thanks to Beachcomber Brampton for replacing the tub no charge.

Ray

Awesome! Glad to hear things are working out.

Title: Re: My replacement tub arrived
Post by: Rayman on July 16, 2005, 07:56:55 pm

Quote

Now that you are in Hot Water and enjoying it, maybe a letter acknowledging their extra effort and your appretiation for the final outcome.  This story could have taken many different directions and this happy ending and their follow through should not go unrewarded.  I am sure a simple thank you would do, but they did go the extra mile. ;D

excellent idea.   I will do that and to all you other hard working dealers -- good work always has it's rewards.

Ray

Title: Re: My replacement tub arrived
Post by: Steve on July 17, 2005, 12:40:14 am

I am truly happy for you Ray and I'm very glad Beachcomber stepped up to assist you. That's the Beachcomber I know!

Use it in good health my friend. ;)

Steve

Title: Re: My replacement tub arrived
Post by: J._McD on July 17, 2005, 02:31:35 pm

Quote

excellent idea.   I will do that and to all you other hard working dealers -- good work always has it's rewards.

Ray

That will be dealer apprectiation day.  
;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D ;D