Hot Tub Forum

Original => Hot Tub Forum => Topic started by: RockyRanch on June 21, 2005, 07:53:16 pm

Title: Delivery time?
Post by: RockyRanch on June 21, 2005, 07:53:16 pm
Good Day to all! What would any of you think the "normal" delivery time would be, from time unit is ordered till it showes up at the dealer. We are working on a month & can't say we are happy about it after being told "2 weeks or less". The spa is Hot Springs from CA & we are in FL.

Thank You!
Title: Re: Delivery time?
Post by: spaman-- on June 21, 2005, 08:07:19 pm
Not right to over promise and underdeliver,but that is a long haul.I do know it is not cost effective to ship 1 or 2 spas at a time so I imagine you are waitin' on the truck to fill up.
Title: Re: Delivery time?
Post by: Lori on June 21, 2005, 08:07:37 pm
My HotSpring Vanguard, which I have had almost 2 years now, took about 4 weeks from time of order to delivery, well, delivery at my dealer.  It took another week to organize the crane to lift it over my house, but that is another story!  Right, guys??

;) ;D ::)
Title: Re: Delivery time?
Post by: bosco0633 on June 21, 2005, 11:05:57 pm
I ordered My Arctic Spa on Friday.  It is being built on June 30 and if all goes well, they will have it shipped from out west and at my house from July 14 to 21.  I cant wait.  

Dont rub it in Backpains, I know I know, yours is coming first. ;D
Title: Re: Delivery time?
Post by: VADave on June 21, 2005, 11:09:38 pm
If I remember correctly, it took about 6 weeks for my Envoy to make it to Virginia.
Title: Re: Delivery time?
Post by: RockyRanch on June 22, 2005, 07:28:53 am
Thanks to all for easing my pain, we took so long to pick a unit that we wanted to load it on our trailer & take it with us the day we bought it  ;D. I guess good things come to he who waits.

Have a great day!
Title: Re: Delivery time?
Post by: Backpains on June 22, 2005, 11:10:59 am
Rocky:

Has I have been told time and time again patience oh wise one! The delivery time for my Coleman (and yes I have to rub it in Bosco neener neener neener I'm getting mine sooner  :P )from the time I ordered which was the 31st of May to the time it was in my dealers shop exactly 17 days. But, yes they do wait until they have a full load before they send tubs it's just not cost efficient to send on or two tubs at a time. Anyway I do hope you get your tub soon.

Best Regards

Backpains

P.S. Chas get some Duckys for these folks for having to wait! hehehehehehehe
Title: Re: Delivery time?
Post by: Spatech_tuo on June 22, 2005, 11:34:09 am
I don't think 4 weeks is out of the ordinary. The real issue is that they told you it would be 2 weeks and didn't come through. Had they told you 4 weeks up front you'd still be anxious but you wouldn't feel slighted.
Title: Re: Delivery time?
Post by: RockyRanch on June 22, 2005, 11:38:42 am
Right on the money, We spent lots of time digging a 90 ft ditch & running power to get ready in a hurry when we could have taken our time. We also would not have paid for it till it showed up. Thanks for making us feel a little better.

;)
Title: Re: Delivery time?
Post by: wmccall on June 22, 2005, 11:57:45 am
As Spaman said, Overpromising, is the evil here.  Perhaps some dealers over promise for fear of losing the sale if all things equal you might go to someone who can deliver faster.  We bought a floor model and had to wait for delivery while we did the pad and electric.
Title: IMPORTANT - Make your dealer prove it
Post by: dino on June 22, 2005, 12:51:39 pm
All on this board know that I am a particular suspicious on this topic - if your dealer promised 2 weeks and you are at 4 BEWARE.

Did you put up a substantial deposit (hopefully on a credit card)?  My dealer did this to 118 people then went bankrupt.  He showed paperwork that the orders had been forwarded to the factory but as he was on a Cash on Order basis with them they were not scheduling manufacture.

Demand return of your deposit now - you will be happy to return it to them when the tub is on site at the dealer's facility.

I got screwed - don't let it happen to you.
Title: Re: Delivery time?
Post by: shabba34 on June 22, 2005, 01:03:31 pm
Quote
Good Day to all! What would any of you think the "normal" delivery time would be, from time unit is ordered till it showes up at the dealer. We are working on a month & can't say we are happy about it after being told "2 weeks or less". The spa is Hot Springs from CA & we are in FL.

Thank You!

Where from in FL Rocky???
Title: Re: Delivery time?
Post by: RockyRanch on June 22, 2005, 01:18:01 pm
Webster, east of Brooksville, south of Ocala.

Update! Tub has landed in Orlando, set up for Saturday delivery.

Dino, Thank you for the input, we are grateful for sharing of experience to protect others.
Title: Re: Delivery time?
Post by: RockyRanch on June 27, 2005, 09:43:19 am
Update: SPA showed up Saturday & thanks to all the great info here & testing our water ahead of time & making a choice on chemicals, all went well & we were able to use it this weekend. Well worth the wait.

Thanks again to all the posters here that give us great info if we just search & read.

;D
Title: Re: Delivery time?
Post by: frankeyboy on June 27, 2005, 03:11:19 pm
We ordered the Sundance Majesta on a Thursday afternoon.  It arrived at the dealer 13 days later.  That was almost a month ago.  It is still sitting in his warehouse because our deck construction was delayed a little over 3 weeks.  The deck is now complete, and the tub will be delivery Wednesday morning.  Can't wait!

Frankeyboy
Title: Re: Delivery time?
Post by: RockyRanch on June 27, 2005, 03:34:39 pm
We understand what a hard time it is while waiting, but follow everyones advice & good things will come. This is a great time to play with your water chemistry & get an idea of what you need to do (plus it's fun).

Good Luck!
Title: Re: Delivery time?
Post by: Lori on June 27, 2005, 04:58:09 pm
May you always have hot, clean, bubbly water, Rocky Ranch!

Enjoy Spatopia!

Frankeyboy, the wait will be worth it!  You are almost in Spatopia!!!
Title: Re: Delivery time?
Post by: RockyRanch on June 27, 2005, 05:48:27 pm
Many Thank You's!
Title: Re: Delivery time?
Post by: tootall on July 03, 2005, 08:03:48 pm
I was told by my dealer 4-6 weeks and i live about 180 miles from were the marquis is made so oh well some time in aug or sept.
Title: Re: Delivery time?
Post by: J._McD on July 03, 2005, 11:18:34 pm
Quote
We ordered the Sundance Majesta on a Thursday afternoon.  It arrived at the dealer 13 days later.  That was almost a month ago.  It is still sitting in his warehouse because our deck construction was delayed a little over 3 weeks.  The deck is now complete, and the tub will be delivery Wednesday morning.  Can't wait!

Frankeyboy

Sorry Frankeyboy, but your gonna have to wait.  But, in the meantime, put a bottle of wine in the frige and come up with some of those sweet smelly candles for later. ;) ;D ;D