Hot Tub Forum

Original => Hot Tub Forum => Topic started by: Chris_H on June 20, 2005, 11:25:59 am

Title: Cal Zone Quest 2000 Ozonator
Post by: Chris_H on June 20, 2005, 11:25:59 am
Hello All,

Can someone please help me find information on the Cal Zone Quest 2000 Ozonator?  I would like to know how often the manufacturer recommends replacing the chip/card on the front of the Cal Zone Quest 2000 Ozonator.  

I do not want opinions.  I want to be able to print out the manufacturer's guide on how often this item should be replaced.

Thanks,

Chris
Title: Re: Cal Zone Quest 2000 Ozonator
Post by: Chris_H on June 20, 2005, 12:11:02 pm
I just don't understand why no one can find the manufacturers recommendations.
Title: Re: Cal Zone Quest 2000 Ozonator
Post by: Rayman on June 20, 2005, 12:12:28 pm
I looked, just said they were maintenance free.
Title: Re: Cal Zone Quest 2000 Ozonator
Post by: Chris_H on June 20, 2005, 12:15:23 pm
No, this ozonator requires maintenance.  It is not maintenance free.
Title: Re: Cal Zone Quest 2000 Ozonator
Post by: spaman-- on June 20, 2005, 12:18:26 pm
Quote
Hello All,

Can someone please help me find information on the Cal Zone Quest 2000 Ozonator? šI would like to know how often the manufacturer recommends replacing the chip/card on the front of the Cal Zone Quest 2000 Ozonator. š

I do not want opinions. šI want to be able to print out the manufacturer's guide on how often this item should be replaced.

Thanks,

Chris



Let me get to work and will send info in about an hour.Have a Starbucks while you wait. ;)
Title: Re: Cal Zone Quest 2000 Ozonator
Post by: Chris_H on June 20, 2005, 01:36:58 pm
Quote


Let me get to work and will send info in about an hour.Have a Starbucks while you wait. ;)


I am going to have a Chick-fil-A Sweet Tea while I wait instead.
Title: Re: Cal Zone Quest 2000 Ozonator
Post by: wmccall on June 20, 2005, 01:53:06 pm
After this thread, I was thinking more of one of those things from the pizza place- calzone is it?
Title: Re: Cal Zone Quest 2000 Ozonator
Post by: spaman-- on June 20, 2005, 02:10:58 pm
Quote
Hello All,

Can someone please help me find information on the Cal Zone Quest 2000 Ozonator?  I would like to know how often the manufacturer recommends replacing the chip/card on the front of the Cal Zone Quest 2000 Ozonator.  

I do not want opinions.  I want to be able to print out the manufacturer's guide on how often this item should be replaced.

Thanks,

Chris



Hey, Hope everyone enjoyed their lunch.The manual only talks about a 1 year warranty,and that the cartridge should be changed periodically as the purple glow dims or disappears.No exact mention of timeframe.What is the issue of the cartridge.In salestraining they talk about every two years,though I'm sure that is an opinion.Let me know if I can help. ;)
Title: Re: Cal Zone Quest 2000 Ozonator
Post by: stuart on June 20, 2005, 02:34:29 pm
First off spaman,
Thanks for being so open about helping out with info for us on this. That's a new treat on Cal products here.

Second, did the manual specifically state "as it dims?"

How would one know for sure that it was dimming with a purple light unless you had another to compare it to?

Is that made by Del? If so I can get more specific info from them...
Title: Re: Cal Zone Quest 2000 Ozonator
Post by: Chris_H on June 20, 2005, 02:54:55 pm
Quote
After this thread, I was thinking more of one of those things from the pizza place- calzone is it?


I always think of the calzone when talking about the Cal Zone.
Title: Re: Cal Zone Quest 2000 Ozonator
Post by: Spatech_tuo on June 20, 2005, 04:30:01 pm
The amount of zone decreases with the age of the UV bulb so there is no exact time where it needs to be changed (unless its totally fried). There are varying opinions as to time frame for change as I hear 1 yr on the low end and 2 years on the high end. We tell people to change their bulb about every 18 months so I guess we cut it down the middle. When people hear this and factor in the cost of a UV bulb they are more open to spending a bit more to get a CD unit.
Title: Re: Cal Zone Quest 2000 Ozonator
Post by: Chris_H on June 20, 2005, 04:38:35 pm
Quote
The amount of zone decreases with the age of the UV bulb so there is no exact time where it needs to be changed (unless its totally fried). There are varying opinions as to time frame for change as I hear 1 yr on the low end and 2 years on the high end. We tell people to change their bulb about every 18 months so I guess we cut it down the middle. When people hear this and factor in the cost of a UV bulb they are more open to spending a bit more to get a CD unit.



I believe the ozonator in question is a corona discharge style.

Title: Re: Cal Zone Quest 2000 Ozonator
Post by: Spatech_tuo on June 20, 2005, 04:56:48 pm
Quote


I believe the ozonator in question is a corona discharge style.



When he mentioned a purple glow I thought he was referrring to the bulb. I guess that's why we need the Cal Spa guy to answer.
Title: Re: Cal Zone Quest 2000 Ozonator
Post by: IJM on June 20, 2005, 06:19:25 pm
Chris,

Why are you so concerned? Spa tech...it is a corona discharge!
Title: Re: Cal Zone Quest 2000 Ozonator
Post by: IJM on June 20, 2005, 07:57:26 pm
Stuart,

I think you have my phone number....at the very least my e-mail...if you have any questions..... just ask.
Title: Re: Cal Zone Quest 2000 Ozonator
Post by: spaman-- on June 20, 2005, 08:01:06 pm
Quote

I always think of the calzone when talking about the Cal Zone.



If you eat this Cal Zone it will give you gas!
Title: Re: Cal Zone Quest 2000 Ozonator
Post by: Kyle on June 20, 2005, 11:39:17 pm
The Cal Zone unit has the replacement instructions listed on the front housing.  When the spa is on standard filter mode, the purple light should be lit.  If its not and the ozone display is reading on the control panel, it probably needs the chip replaced.  One year warranty.  
Title: Re: Cal Zone Quest 2000 Ozonator
Post by: Chris_H on June 21, 2005, 09:08:53 am
Quote
Chris,

Why are you so concerned? Spa tech...it is a corona discharge!


I am concerned for the consumers who purchase this ozonator.  There is no manual stating when this item should be replaced and the responses are exactly what I expected.  

All that I am hearing is that the you should replace it when the light goes out.  Does that mean after 12 months I should open my cabinet every month to see if the ozone is working?

This is just one of the stupid things Cal does to justify their horrible reputation.  Buy this item, but don't give me an easy way to find out if it is working and the manufacturer knows that this item needs servicing.
Title: Re: Cal Zone Quest 2000 Ozonator
Post by: J._McD on June 21, 2005, 09:20:17 am
Quote
Stuart,

I think you have my phone number....at the very least my e-mail...if you have any questions..... just ask.

IJM, is there an answer you can share with us on the servicability of the Cal Zone.  Is the chip serviceable?  I am familiar with bulbs that you can change, but not all CD/s are serviceable.  Can you help us out here? ???
Title: Re: Cal Zone Quest 2000 Ozonator
Post by: spaman-- on June 21, 2005, 03:13:18 pm
Is there any ozone "chips" that are servicable or are they all replaceable?Does any manufacture give an exact time to replace the chip.If so than I got a "beef" with G.E on the 1000 hr household light bulbs I been buying.
Title: Re: Cal Zone Quest 2000 Ozonator
Post by: Chris_H on June 21, 2005, 03:15:01 pm
Yes, Del has an ozonator that has a chip that they recommend to be replaced after 9,000 hours of use.
Title: Re: Cal Zone Quest 2000 Ozonator
Post by: spaman-- on June 21, 2005, 03:16:30 pm
and you calculate that how?
Title: Re: Cal Zone Quest 2000 Ozonator
Post by: Chris_H on June 21, 2005, 03:26:46 pm
I didn’t calculate it.  Del calculated it for me.  

I am looking for some sort of printable information, that I can read and is objective, which states how long this “chip” in the Cal Zone Quest 2000 ozonator will last.

As I stated in my first post, I don’t want what people say like sales trainers or dealers.  I want what the manufacturer recommends.

Why can’t two Cal Spa dealers provide this to me?
Title: Re: Cal Zone Quest 2000 Ozonator
Post by: spaman-- on June 21, 2005, 03:32:55 pm
Ok we answered the question,as best could be answered,secondly are you telling me that that chip will absolutely last 9000 hrs or it may last 9000 hours.If presenting this to a customer "the chip should last about 9000 hrs"the customer is going to look at you and say "this is how long"? your answer is about.....years.What is the point in all of this?I have never had the ozone make or break a decision on buying the spa or not.I just wonder the point and motive behind this whole topic.
Title: Re: Cal Zone Quest 2000 Ozonator
Post by: Chris_H on June 21, 2005, 03:57:08 pm
The chip according to Del has an 9,000 hour life.  If you have 24 hour ozonation it would last a little over a year 1 year.  This is not the ozonator in question.

In regards to the Cal Zone Quest 2000, the point I am trying to make is, you tell your customers that it is supposed to last two years or at least the sales trainer say that.  Is this an un-substantiated fact or is it true?  Show me in writing.   How come you/Cal Spas can not do this?

Ozone does make or break many decisions, as an example look at D1.  They tout their ozone more than any manufacturer I have ever seen, so it does make and break some decisions.
Title: Re: Cal Zone Quest 2000 Ozonator
Post by: spaman-- on June 21, 2005, 04:21:46 pm
a little over a year? is that 12.5 mos. 15 mos 18mos?You see it is stupid.I tell my customers 18-24 mos.It has an absolute warranty of 1 year. The 18 to 24 mos. is based on experience.

So what do you say to your customers?Now it is your 9000 hr ozone that is in question.
Title: Re: Cal Zone Quest 2000 Ozonator
Post by: Chris_H on June 21, 2005, 04:42:54 pm
Let’s switch topics here.  Does Cal Spas have any literature on the Cal Zone Quest 2000 that states expected life on the chip?

Here is Del’s link stating the 9000 hours.  http://www.delozone.com/products-resid-spas-ecs-specs.html

I am not a dealer.  Just an accountant.
Title: Re: Cal Zone Quest 2000 Ozonator
Post by: Kyle on June 21, 2005, 05:03:58 pm
Does anybody say specifically how long anything should last?  Other than LED's?  The problem with Cal is the Lifetime writing on heater & Cal Zone, which is misleading to say the least.
Title: Re: Cal Zone Quest 2000 Ozonator
Post by: spaman-- on June 21, 2005, 05:06:47 pm
Quote
Does anybody say specifically how long anything should last?  Other than LED's?  The problem with Cal is the Lifetime writing on heater & Cal Zone, which is misleading to say the least.



Oh, not again! What is mis leading? or should I say what don't you understand.Ever kicked a dead horse that keeps getting up?