Hot Tub Forum
Original => Hot Tub Forum => Topic started by: Chris_H on January 25, 2005, 11:44:39 am
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Hello All,
I was reading the Cal Spa warranty on this web-page: http://calspas.com/2003live/parts/images/2005_Spa_Manual.pdf
As I was reading, it stated that ALL Cal Spas manufactured after December 1, 2004 have a 5-year warranty. Does anyone know if this is correct?
If anyone wants to put their personal thoughts on this that would also be appreciated.
Chris
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Since Cal Spa's doesn't seem to like honoring their warranty, then what difference does it make?
Brewman
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It doesn't matter how long cal spas warranty is,or what it says.Like Brewman said there probally not going to honor it anyway.Ask Yorag what he thinks!!!
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Cal Spas warranties are only as good as the dealer who sold you the spa. In my case, the dealer dissappeared before the warranty expired and I had to deal directly witht the factory in Pomona. The factory made numerous attempts to invalidate my warranty in a myriad of ways, over the phone. It was by far the worse customer service I have ever experienced.
If you're buying a Cal Spas tub, make sure your dealer will stand behind the warranty and will uphold the terms. Without him, you'll be in for a long battle. My little war with them took almost 4 months to resolve.
For the details of my particular case, read the post; "Take My Cal Spa..... Please"
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WOW, Cal Spas warrantee is only as good as the invisible ink that it is written on. YES, invisible ink.
You take it from there... ;)
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so to sum it up in short DON'T BUY A CALL SPA and you will be a much happier person in the long run :-*
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It just seems that anyone who has aligned themselves with this product is not a happy camper. That is what I read into it.
Good Luck in your spa venture... ;)
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I find it interesting that all of the major name spa brands get mentioned quite a bit on this board, except for Cal Spa. People speak out about how we like our Sundances, Hot Springs, Marquis, Caldera, ect......, but never a mention of Cal Spa, unless it's an irate owner.
They must be a major brand, they have more stores in my area than any other brand, hands down.
Brewman
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Hey read page 102 in the manual you sent the link to:
"see you Cal Spas dealer for a copy of the APPLICABLE warranty ..."
As always the warranty they show in the manual is not necessarilly your warranty. They bait and switch to a 1 year warranty if you buy a pre-configured factory special.
So the answer to your question: does that cover ALL CalSpas is NO NO NO
Besides they dishonor it at every turn anyway as all other posters have said.
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If Cal Spa was as good at makeing a spa, and standing buy there product,as they are at marketing they would probally be the biggest spa manufature out there.