Hot Tub Forum
Original => Hot Tub Forum => Topic started by: stuart on December 04, 2004, 03:42:27 pm
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Just heard a new pitch from my local Cal Spa dealer. He states that Calspa is the only company that has a separate GFCI for the ozone system and the ozone is the most common component to cause a ground fault.
Here's how the pitch went;
"If you leave town and water gets into your Ozone unit, which commonly happens, your GFCI will trip and shut the entire spa down. This can cause your spa to freeze! Cal spa is the only ones to address this in addition to having three 7 HP pumps to give you the most power"(mind you, that's on a 50 amp breaker)
Anyone have any thoughts on this? (you know me, always starting trouble) ;)
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Oh my god! I wish I had known that before. That's it, from now on goodbye Beachcomber, hello Calspa!
I still haven't been sold on the benefits of ozone in hot tubs, but out of the limited tubs we do have in the field with ozonators, none have caused a GFCI to trip.
I can't imagine this could be a common occurance.
Just heard a new pitch from my local Cal Spa dealer. He states that Calspa is the only company that has a separate GFCI for the ozone system and the ozone is the most common component to cause a ground fault.
Here's how the pitch went;
"If you leave town and water gets into your Ozone unit, which commonly happens, your GFCI will trip and shut the entire spa down. This can cause your spa to freeze! Cal spa is the only ones to address this in addition to having three 7 HP pumps to give you the most power"(mind you, that's on a 50 amp breaker)
Anyone have any thoughts on this? (you know me, always starting trouble) ;)
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Yes I have a thought...I think it is pure and simple Bull****.....7hp pumps and a 50 amp breaker.....yes and a boom box puts out 300 of watts of power.....uhhhhh well maybe at about 10 THD......un listenable.....
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The only way water can get into an ozone is if the check valve fails right? How often does that happen? I question if that would trip the breaker. How long does it take to freeze a Cal Spa, two hours.LOL
Spahappy :D
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Ozone systems are one of the more common components to cause a gfi to trip however, putting 2 GFCI's in series with each other will cause a fault also. Three 7 HP pumps would equate to around 60 amps before anything else in the system turned on including the heater.
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Yes I have a thought...I think it is pure and simple Bull****.....7hp pumps and a 50 amp breaker.....yes and a boom box puts out 300 of watts of power.....uhhhhh well maybe at about 10 THD......un listenable.....
Now Mendocino / Stuart, did he say 7 horsepower or 7HP. We all know that HP could stand for anything:
High Priest
High Performance
Holy Potatoes
Since a 5bHP draws around 16 amps at start up, I guess all three of these 7HP ( at least 16*3 equals 48) pumps starting up at the same time as the heater would mean you would trip the breaker anyway. Good thing that the ozone wont do it.
Or you could run it ona magical 70Amp breaker (assuming a 5.5kW heater)
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Now Stuart, did he say 7 horsepower or 7HP. We all know that HP could stand for anything:
High Priest
High Performance
Holy Potatoes
Since a 5bHP draws around 16 amps at start up, I guess all three of these 7HP ( at least 16*3=48) pumps starting up at the same time as the heater would mean you would trip the breaker anyway. Good thing that the ozone wont do it.
Or you could run it ona magical 70Amp breaker (assuming a 5.5kW heater)
Really they couldn't even use a 70 amp breaker and run that system correct. The heater is going to draw up to 21 amps and then their is the factor of the breaker needing a 20 to 25% overrating.
(hey cool, I just went over 700 post's! That's since June! I need a life.....)
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You know I've spent the last week going up against some traveling Phoenix spa sales guys that temporarely rented a space in the mall here. They have the same kind of sales pitch that Cal spa dealers do. The one I liked the best was...It's just acrylic. plastic, plumbing, and electronics, how hard can it be to fix yourself. He was trying to justify not being around after the sale for service issues.
I would hope most people out there see through those kind of dealers, but they claim they sold nine tubs the first weekend they were here. Very high pressure sales tactics, every spa must go at or below dealer cost. Yeah right... ;D
Spahappy :D
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Just heard a new pitch from my local Cal Spa dealer. He states that Calspa is the only company that has a separate GFCI for the ozone system and the ozone is the most common component to cause a ground fault.
Here's how the pitch went;
"If you leave town and water gets into your Ozone unit, which commonly happens, your GFCI will trip and shut the entire spa down. This can cause your spa to freeze! Cal spa is the only ones to address this in addition to having three 7 HP pumps to give you the most power"(mind you, that's on a 50 amp breaker)
Anyone have any thoughts on this? (you know me, always starting trouble) ;)
hhmmmmm, Cal Spas have those funky holes in the shell above the water line to suck out the ozone off gases when the cover is closed,
could they have had issues with water getting into the ozonater that way and now install a gfi to turn a past issue into a sales PITCH ???
just a thought ;D
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hhmmmmm, Cal Spas have those funky holes in the shell above the water line to suck out the ozone off gases when the cover is closed,
could they have had issues with water getting into the ozonater that way and now install a gfi to turn a past issue into a sales PITCH ???
just a thought ;D
Really, expound a bit, I haven't seen these? Surely you have a famous "Chas Picture" somewhere....
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Ok, maybe I'm out in the weeds but I thought the whole point of the hartford loop is that water can't get into the unit if the check valve fails?
:o :o :o :o :o :o :o :o :o :o :o :o :o :o :o
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Anyone have any thoughts on this? (you know me, always starting trouble) ;)
My thoughts it that the marketing person who thought of that (most likely not an engineer) use to work for Dreamworks.
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You guys DO need to get a life.
Mine seems to be available.... ;)
Chas buddy, what's your thoughts? You've gone up against these guys head to head for years and they are pretty aggressive in your area.....
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He states that Calspa is the only company that has a separate GFCI for the ozone system
he obviously meant: Guy For Curating Ignorantism.
The "Guy" is rather clumsy and carries a leaky tank of liquid nitogen on his back.
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They are amazing. Don't get me started.
:-X
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Hello all, I realize I'm new posting here, but I've been reading these boards, for the last five years and have had many laughs. I've never felt the reason to respond before, I just watched JA shoot himself in the foot, and let the regulars take care of him. This post I felt I had to respond to.
Yes, I'm a spa salesman, I've sold a lot of different spas (Hot spring, Sundance, Marquis, D-1) to name a few. I was the manager of a Hot Spring store in Boulder, CO less than 20 miles away from JA when he was going on his rants in 2000
I realize that Cal Spa is the spa that dealers love to hate. I also realize in the past and maybe to this day, that there were dealers that weren't the most reputable and honest dealers. I believe you could find that with any spa manufacture. Those are dealers I would choose not to work for.
Now for the reason I decided to post. I first would like to say I know Stuart and I have great respect for him, but I do have a problem with this post. I do not believe for one-second that any Cal Spa salesperson in the state of CO said a spa had three 7HP pumps, because it doesn't exist. Was this a customer that said this? Or you have concrete knowledge that a salesman said this? I realize that customers don't always remember every thing they were told to the tee. I was told today that a D-1 Lotus Bay has 14HP worth of pumps, we both know that is breakdown and stretching it. I guess my point is I could talk for days about how many false things I've heard from customers on every brand out there, but I would never type that this is ABC's spa pitch.
Wetone, funky holes for ozone gas off? Please enlighten me on this one.
So on that note, not trying to start a war, just had to speak my mind. Every spa out there has it's faults. I feel spa ownership is only as good as your local dealer. I realize 10 years ago Cal Spas probably had some shady dealers and made a lot of news. The one thing I know is the Cal Spa dealer in CO has been in business since 1989 and has a great reputation for taking care of their customers. All I'm asking is don't label all Cal Spa dealers and salesman in the same boat.
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Please with all do respect, tell me why Cal Spas will set up anybody and everybody including car dealerships to sell their spas. I've been in this business for a long time and the dealers that sell Cal Spas are always the ones I trust the least.
You claim to read these boards often, how could you have missed all the service warranty issues that have been brought up on this and other boards pertaining to Cal Spas and the dealer issues.
I find it hard to belive that what Stuart posted was the straw that broke the camels back. Their have been far worse posts about Cal Spas many times before.
I think this is odd. The first post from you is right after the show in Vegas. Stuart was there, Cal Spas had a big pressence there, this forum was most likely discussed somewhere at the show, and now you show up out of the blue with your nose out of joint over some of the better, lesser damaging comments made about Cal Spas.
I don't doubt there's a few sales reps reading this forum today. You'll have a hard time convincing me that Cal Spas has ressurected the standards they have for dealers.
Spahappy :D
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Just a real quick reply. No, I'm not a rep. Nose out of joint...I like that. That's not the case I promise. As far as reading these boards, all the way back in the bravenet days 2000, 2001.
As far as other Cal Spa issues, they have never pertained to me or any dealer I've worked for. As I said before, I'm not saying they don't exist. The one thing that I know for a fact is the Cal Spa dealer in CO is an extremely well respected dealer in our state and takes great care of their customers.
I have no intention of debating this back and forth, the only reason I posted was to state I do not believe any Cal Spa salesperson in the state of CO said they have three 7HP pumps, because it doesn't exist.
All I was asking is please don't label all Cal Spa dealers and salesman the same, or in your words the same as traveling Phoenix spa salespeople.
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So ... not trying to start a war, just had to speak my mind. Every spa out there has it's faults. I feel spa ownership is only as good as your local dealer. I realize 10 years ago Cal Spas probably had some shady dealers and made a lot of news. The one thing I know is the Cal Spa dealer in CO has been in business since 1989 and has a great reputation for taking care of their customers. All I'm asking is don't label all Cal Spa dealers and salesman in the same boat.
That's a fair request, and I will try to honor it. I have had many problems with the factory, and the special sales teams who go to shows. But you're right: that doesn't mean there aren't some dealers out there with white hats on.
I'm sorry, my remarks were and are aimed at the dozens of salespeople who have not done the right thing in CalSpa booths at local home shows, county fair, NSPI shows, Aqua shows and other events. In the past few years, I rarely get anyone into my showroom who reports that the local CS dealer has lied or spoken ill of us or the products we sell. But I assure you, that has not always been the case.
I'm sorry to say that I still get service calls from CS owners who can't get warranty work because they simply chose the wrong colored shell or bought a spa off the floor, or got a discount, or added a pump, or bought on a Tuesday or other things. This is not a reflection on the dealer - and certainly not on you - in fact I feel bad for anyone who tries to sell these spas in an ethical way: he will end up 'eating' a lot of service work because in my experience the factory has more ways to cancel a warranty than I have pounds to lose. If you really do sell these tubs with good customer service, you're working much harder than I am.
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Ok, maybe I'm out in the weeds but I thought the whole point of the hartford loop is that water can't get into the unit if the check valve fails?
:o :o :o :o :o :o :o :o :o :o :o :o :o :o :o
Maybe CalSpa thought you only needed the Hartford loop if the spa was going to Connecticut. :-/
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Now for the reason I decided to post. I first would like to say I know Stuart and I have great respect for him, but I do have a problem with this post. I do not believe for one-second that any Cal Spa salesperson in the state of CO said a spa had three 7HP pumps, because it doesn't exist. Was this a customer that said this? Or you have concrete knowledge that a salesman said this? I realize that customers don't always remember every thing they were told to the tee. I was told today that a D-1 Lotus Bay has 14HP worth of pumps, we both know that is breakdown and stretching it. I guess my point is I could talk for days about how many false things I've heard from customers on every brand out there, but I would never type that this is ABC's spa pitch.
Considering NSPI was this past week, isn't there a very strong chance that CalSpa has a new model with 3*7HP pumps and that Stuart got this pitch at the show? Just wondering if you considered this possibility before your rebuttle.
I had not considered what you suggested either, and I agree that consumers mis-quote dealers all the time.
Stu! Who made those comments to you?
HTM
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"If you leave town and water gets into your Ozone unit,
Anyone know how the water knows you've left town?
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Anyone know how the water knows you've left town?
They have more devious water in CO than in oHIo ;D
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Hello all, I realize I'm new posting here, but I've been reading these boards, for the last five years and have had many laughs. I've never felt the reason to respond before, I just watched JA shoot himself in the foot, and let the regulars take care of him. This post I felt I had to respond to.
Yes, I'm a spa salesman, I've sold a lot of different spas (Hot spring, Sundance, Marquis, D-1) to name a few. I was the manager of a Hot Spring store in Boulder, CO less than 20 miles away from JA when he was going on his rants in 2000
I realize that Cal Spa is the spa that dealers love to hate. I also realize in the past and maybe to this day, that there were dealers that weren't the most reputable and honest dealers. I believe you could find that with any spa manufacture. Those are dealers I would choose not to work for.
Now for the reason I decided to post. I first would like to say I know Stuart and I have great respect for him, but I do have a problem with this post. I do not believe for one-second that any Cal Spa salesperson in the state of CO said a spa had three 7HP pumps, because it doesn't exist. Was this a customer that said this? Or you have concrete knowledge that a salesman said this? I realize that customers don't always remember every thing they were told to the tee. I was told today that a D-1 Lotus Bay has 14HP worth of pumps, we both know that is breakdown and stretching it. I guess my point is I could talk for days about how many false things I've heard from customers on every brand out there, but I would never type that this is ABC's spa pitch.
Wetone, funky holes for ozone gas off? Please enlighten me on this one.
So on that note, not trying to start a war, just had to speak my mind. Every spa out there has its faults. I feel spa ownership is only as good as your local dealer. I realize 10 years ago Cal Spas probably had some shady dealers and made a lot of news. The one thing I know is the Cal Spa dealer in CO has been in business since 1989 and has a great reputation for taking care of their customers. All I'm asking is don't label all Cal Spa dealers and salesman in the same boat.
I have to laugh here!
Your tune certainly has changed since you went to work for cal spas.
I have pretty good handle on what goes on in this industry especially in my own area. I you want a blow by blow on the history of that dealer we can do that both under the Calspa name and the Jennco name. I also can talk in detail about the history of most of the salespeople there.
There are case after case of issues with Cal Spa all over the country that we can pull up.
I did get this info from a Customer that did by from CalSpa and is trying to get out of it. Knowing the salesman that sold them and some of the other things said, I would believe that they were misled.
My biggest question here is not the pump HP but the separate GFCI, many people play HP games but the GFI story is a new one to me.
Here are some of the consistent mistruths that I here from this dealer; "We have the only safety suction in the industry and your children will be in danger with other brands", "only CalSpa has GE motors", "Our heater and Ozone are unconditionally warranted for life” (except if any of the standard things that cause failure happen). These are just a few of the deceptive statements I heard over the last year and like I said they have been consistent, not just one customer.
I would love to get into a conversation over ethics and personal reputation of CalSpa vs just about any brand. Likewise, maybe we should have the same conversation about our personal histories, after all you’re the one that alluded to the fact that I might be fabricating this…..
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As a Cal Spa (and D-1) dealer, I can tell you that there is no separate G.F.C.I. that runs only with the ozonator. The "Quest" Ozonator pitch is simply that if the unit gets wet for any reason, the ozone generator itself will shut down, without tripping the G.F.C.I. The spa will continue to run, even if the ozonator itself shuts down. That's it. And yes, this would only happen if the check valve failed in the first place.
As far as (3) 7.0 hp pumps--absolutely not true. There is no such spa, and Cal Spas does not sell, promote, or market any such spa. Whoever supposedly heard all this was either mislead or very confused. It just simply isn't true. You can't believe everything you hear. Is Cal Spas perfect? Of course not. But in this case, you are wrong.
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Well, I can speak from experience with respect to purchasing, owning and trying to obtain warranty service from Cal Spas. As far as I am concerned, they failed miserably in all 3 areas.
The dealer misrepresented the type of spa I purchased indicating on the sales slip that it had a 10 year shell warranty and giving me a Cal Spa warranty for the same. The dealer went out of business and my spa developed about 13 blisters in the shell during year 6. According to Cal Spas authorized service rep., the blisters were caused by poor manufacturing techniques. The service rep. also determined that my spa didn't have a 10 year warranty but only a 5.
I argued with Cal Spas customer service people for over a month about this and I can honestly say I have NEVER been treated so badly by any manufacturer. If you want to read the details of this issue, check out my post titled:
"Take my Cal Spa.......Please"
I am convinced that Cal Spas is only interested in making money, they could care less about customer service or who reps. them.
And as far as the features of their spas are concerned, I wouldn't believe a word any Cal Spas salesman says. There's good reasons why most reputable tub dealers don't carry them.
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I have found that out of all the brands I have competed against, Cal is the most likely to have salespeople who don't thoroughly know the product. As a result, many of them make claims that are errors -
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Stuart...Please share with me the history of Spa and Leisure Of Colorado and the Jenco name.
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You may be right Chas, but I can guarantee you that NO salesperson would have said that the ozone sytem has it's own G.F.C.I. That makes absolutely no sense. How does saying that strengthen the sales pitch anyway? If anything, it weakens it. Not even the worst salesperson could make that mistake. I also am personally insulted by some of the blanket accusations of ALL Cal Spa dealers being dishonest. Our dealership is the leader in our market. We have been in business since 1971 (selling spas since 1985). We have a lot riding on our reputation. If Cal Spas was truly as bad as most of you make them out to be, we would certainly not be a dealer of theirs. Take it from someone who actually deals with them on a daily basis, and not from someone who THINKS they heard this or that from a salesperson.
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You may be right Chas, but I can guarantee you that NO salesperson would have said that the ozone sytem has it's own G.F.C.I. That makes absolutely no sense.
Could have been trying to make the point that a flooded ozone system will not trip the GFI. That's true of most of the new CD systems, by the way. I often hear people mangle sales info on systems they aren't real familiar with. I send our sales people out on service calls and deliveries with our techs and grunts to get them aquainted with the hardware.
I'm glad to hear you say that your dealership is interested in giving good customer service. Any hot tub dealer who does that is a welcome addition to the hot tub industry, and I'm glad to have you around.
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. I also am personally insulted by some of the blanket accusations of ALL Cal Spa dealers being dishonest.
I have yet to hear that anywhere especially here on this forum. My own personal experience with Cal Spas came from one dealer that at the time I bought sold Hot Springs, Cal, and Viking Spas. They are fairly well regarded here. Later I learned that the D1 dealer in town is carrying Cal spas now. (Glad I didn't buy the D1 for that reason only)
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Wetone, funky holes for ozone gas off? Please enlighten me on this one.
Cal Spas "Pure water system" with the red ozone off gas intakes in the shell above the water line.
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Cal Spa has a system to retrieve the ozone gas that has reached the surface of the water and recycle it back into the contact chamber. The idea is to not allow ozone gas to linger above the surface and cause damage to the cover etc...
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I do beleive Arctic makes a similair claim
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Ok, so here is a question from a definite non-expert.
If they have intakes to recycle the ozone gas, wouldn't this also recycle the chlorine/bromine gas? How can the system distinguish from ozone gas and other forms of gas?
Maybe a stupid question, but just something I thought of as I was reading the latest posts.
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Will I get in trouble if I say, “Cal Spas are a piece of junk and have one of the worst reputations in the industry.”
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Will I get in trouble if I say, “Cal Spas are a piece of junk and have one of the worst reputations in the industry.”
Even without the IMO, I think that would clearly be your opinion and you didn't say all Cal Dealers are crooks.
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As a Cal Spa (and D-1) dealer, I can tell you that there is no separate G.F.C.I. that runs only with the ozonator. The "Quest" Ozonator pitch is simply that if the unit gets wet for any reason, the ozone generator itself will shut down, without tripping the G.F.C.I. The spa will continue to run, even if the ozonator itself shuts down. That's it. And yes, this would only happen if the check valve failed in the first place.
As far as (3) 7.0 hp pumps--absolutely not true. There is no such spa, and Cal Spas does not sell, promote, or market any such spa. Whoever supposedly heard all this was either mislead or very confused. It just simply isn't true. You can't believe everything you hear. Is Cal Spas perfect? Of course not. But in this case, you are wrong.
I'm telling you what I'm hearing from a dealership in my area. I can get spec's off of the website and do see any of the things the dealer here talks about. I have no doubt that the salesman at this dealership is not being honest, I've caught him many times in a lie!
I do have some questions though on the "Quest Ozone Pitch". Are you saying that this system does not have it's own GFI? If that's true then what cause's the unit to shut down with moisture? It almost has to be a ground fault system of some kind and it's always been my experience that if you put 2 GFI's inline you will get tripping.
Cal Spa has a system to retrieve the ozone gas that has reached the surface of the water and recycle it back into the contact chamber. The idea is to not allow ozone gas to linger above the surface and cause damage to the cover etc...
Does this work?
I also am personally insulted by some of the blanket accusations of ALL Cal Spa dealers being dishonest. Our dealership is the leader in our market. We have been in business since 1971 (selling spas since 1985). We have a lot riding on our reputation. If Cal Spas was truly as bad as most of you make them out to be, we would certainly not be a dealer of theirs. Take it from someone who actually deals with them on a daily basis, and not from someone who THINKS they heard this or that from a salesperson.
I relayed the fact that I heard this from a customer and did not say "I THINK I heard this or that". I know that there are reputable dealerships that sell Cal and they are part of what keeps Cal in the market however, when you say that "If Cal Spas was truly as bad as most of you make them out to be" it says that many people on both sides of the fence have a problem with how the factory does business! I'm sure that you yourself have gone onto some of the sites that have complaints about the customer service at the factory. BTW, I too have been in the industry for many years and have researched the product inside and out. I have heard more complaints about cal than any other brand out there. Part of this could be sales volume but then again, there are other companies that sell as much without as many complaints. It could also have a lot to do with the dealerships in my area....
I have said time after time, a great Dealer can make even a less than great spa wonderful by how they handle the customer service. You obviously are a good dealer to be able to carry the 2 brands you do side by side and maintain a balance.
I started this topic for no other reason than to get more info on the questionable pitch that I'm hearing come back from customers.
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I do have some questions though on the "Quest Ozone Pitch". Are you saying that this system does not have it's own GFI? If that's true then what cause's the unit to shut down with moisture? It almost has to be a ground fault system of some kind and it's always been my experience that if you put 2 GFI's inline you will get tripping.
Does this work?
Having two (or for that matter, having ten thousand) GFCI's inline will not make them trip. The fact that they have installed a GFCI to protect just the Ozone generator because of moisture tells me that they've run into a problem that they are over-engineering-- This is something that can be prevented with a simple Hartford loop and a check-valve. But I wouldnt put it past Cal Spas to ad some weird hermaphrodite appliance or circuit just to make things 'different' from what most spa manufacturers do--- ALA the dual end jet pump.&HP pumps, or redundant redundancies like the safety suction cutoffs which are supposed to shut the pump motors down if the safety suctions should both miraculously be blocked the same time as the filter. While their intentions are good, its my opinion that they should focus on doing things that improve quality and not just being 'different'.
I started this topic for no other reason than to get more info on the questionable pitch that I'm hearing come back from customers.
Well- having been in the industry for nearly ten years, Ive heard customers relay stories of competitors telling them bald faced lies, half truths, intelligence landfill and lil white ones...
A few of my favorites...
"When you buy a HotSpring, youre really just buying a brand name.. You know, like Nike- Here at XYZ spas you arent paying for Michael Jordan's endorsements.. youre just paying for our pair of shoes..."
"Ozone is really important in keeping your spa clean. You dont need any chemicals because it electrically charges the water and kills off the bacteria..."
"We only sell this one size/model of spa because 90% of the time its just one or two people using the spa...And at this price, its all the spa you'll ever need..."
"Sure you can run this spa on an extension cord..."
"Yes you can put our spa on bare ground (gravel, pavers, a deck made out of elmer's glue and popcicle sticks...)"
"Our synthetic cabinet is no maintenance at all, Ive never seen it warp or fade..."
"You dont want to buy their spa... Do you know how unsafe they are?....Our spas are the only ones that-(Insert diatribe of meaningless garbage here....)..."
Bottom line is that sales people tell prospects a lot of things.. not all of them are true... and sometimes prospects digest the information that they recieve in a number of different ways.
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My personal fave is "My Buddy" the jacuzzi Premium dealer right next door to me telling customers that their ABS pan will keep critters such as bees and rodents out, and that they are the only spa that can prevent this from happening. Most intelligent people and most industry professionals will tell you that the most common point of entry for bees and wasps is at the lip of the spa shell, NOT at the base.
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WHAT!?! Someone associated with the Jacuzzi Premium® that tells "stories?" WELL, I NEVER......
My personal fave is "My Buddy" the jacuzzi Premium dealer right next door to me telling customers that their ABS pan will keep critters such as bees and rodents out, and that they are the only spa that can prevent this from happening. Most intelligent people and most industry professionals will tell you that the most common point of entry for bees and wasps is at the lip of the spa shell, NOT at the base.
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Lost in all this banter is the fact that ozone is introduced into the spa through a inductor, which pulls a vaccum to draw the ozonated air into the line.
so, the only way for the ozone to fail is for the circulation pump to fail.
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Lost in all this banter is the fact that ozone is introduced into the spa through a inductor, which pulls a vaccum to draw the ozonated air into the line.
so, the only way for the ozone to fail is for the circulation pump to fail.
Aww man... did you have to go and get logical on us....! ;D
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Yea, theres one in every crowd. ;)
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I started this post to understand how the ozone system works in the Cal Spa as far as being GFI protected independent of the main GFCI and we've gotten a bit off track.
This post was not meant to be a bashing session for Cal but an information post. I apologize for letting my personal views cloud the issue. Charger Fan (with a name like that I'm going to have issues anyway! ;)) you have given the best info yet but I still don't understand what causes the trip if it is not a GFI.
In addition to this I have questioned the customer again on the pumps and he is telling me that he verified it with the Cal salesman who is telling him three 6 hp pumps instead of three 7.
This has also brought up the question of the ozone "off gassing" that I would love to hear more about.
Anyone that has info on the Ozone protection and/or the off gassing in a Cal please enlighten us....!
Thanks in advance for your input.
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I think that Arctic and Cal should merge to Arcal or Caltic?
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Boy!, Talk about a windy pitch.
"This is a special Ozone system. What that means to you is if the circ pump, check valve, hartford loop all happen to fail. The system will continue to run with out a hitch"
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Believe it. Its Cal Spa. Its all smoke and mirrors but I bet its on there. Water can get in a ozone lots of ways.They are the #2 most common thing bsides the heater
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Hey Stuart, thanks for the clarification. I can see that you weren't trying to cause trouble. I just interpreted it wrong. It's sometimes hard to tell by just reading words on a computer screen! The P.W.S. on the Cal Spas would pull out the ozone and chemical gasses (thanks, Lori !) hoovering in the gap between the top of the water and the bottom of the cover. This system was only on 2003 Cal Spas, however. The system did work for the most part, but if the water level in the spa got too high or some splashing occured, then a little bit of water would go down the exhaust tubes and make a "gurgling" noise that was somewhat annoying I.M.O. Needless to say, it seemed like a good idea but none of the 2004 or new 2005 Cal Spas have this system--probably because of the "gurgling" noise, but I'm not positive.
BTW, ozonators can get that moisture when someone using the spa presses their foot or toes right directly up against the ozone jet in the spa. This can back up the system and send water back to the ozone unit whether the loop is there or not, and especially if the check valve has failed.
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BTW, ozonators can get that moisture when someone using the spa presses their foot or toes right directly up against the ozone jet in the spa. This can back up the system and send water back to the ozone unit whether the loop is there or not, and especially if the check valve has failed.
As much as Beachcomber has remained the same over the years I find it ironic that they implemented solution to the toes over the jet problem in 2003. Ironic, because most BEACH dealers are against ozone.
I cant seem to find a picture of it on the waterway site ???
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Thanks for the info but with a name like "Charger Fan" I don't want to encorage more posts from you thereby supporting that name. ;)
So again, the Quest Ozone is protected how? Does it reset itself or is it a manual reset? It would almost have to be a ground fault type system wouldn't it?