Hot Tub Forum

Original => Hot Tub Forum => Topic started by: HotTubMan on November 20, 2004, 01:33:54 pm

Title: Seasonal Hours
Post by: HotTubMan on November 20, 2004, 01:33:54 pm
A couple of questions to the dealers:

1. What hours does your store operate? Do the hours change season to season and how.

2. Do you close for the winter?

Our store hour vary season to season.
Fall and spring: M-F 10-6, Sa 10-5, Su 11-4
Summer: M-W 10-6, Th/F 10-8, Sa 10-6, Su 11-5
Winter: T-F 10-6, Sa 10-5, Su 11-4, Monday-closed

Thanks for your replies
Title: Re: Seasonal Hours
Post by: Mendocino101 on November 20, 2004, 01:38:51 pm
We are open
Monday - Friday 10-7

Saturday 10-6

Sunday 11-6
Title: Re: Seasonal Hours
Post by: poolboy34 on November 20, 2004, 04:48:01 pm
our hours vary depending on the season.
Winter: M-F 9-5, Sat. 9-4, Sun. Closed

Early Spring: M-F 9-5, Sat. 9-4, Sun. 11-4

Spring/Fall: M-F 9-6, Sat. 9-4, Sun 11-4

Summer: M-Thurs 9-7, Fri. 9-6, Sat. 9-4, Sun 11-4
Title: Re: Seasonal Hours
Post by: salesdvl on November 20, 2004, 10:09:17 pm
Most of the year we are:
m-f 1-8; sat 10-6; sun 11-5

We are also a huge Christmas decoration store so at the moment we are:
m-sat 9-9' sun 10-8  ( :( )
Title: Re: Seasonal Hours
Post by: spahappy on November 20, 2004, 10:32:44 pm
Quote
Most of the year we are:
m-f 1-8; sat 10-6; sun 11-5

We are also a huge Christmas decoration store so at the moment we are:
m-sat 9-9' sun 10-8  ( :( )


A Christmas decoration store... I'd spend my paychecks before I got them. I'm a Christmas decoration addict. I've already strung lights and put up a very cool, pre-lit palm tree by my spa.

Our store hours remain the same all year 9-5:30 M-F and 9-1 on S. We schedule evenings and Sundays for most test soaks.

We don't really have a slow season because when the spa's slow down the fireplace season takes off.

Spahappy :D
Title: Re: Seasonal Hours
Post by: wetone on November 21, 2004, 12:31:49 pm
Store hours,

M-W 9 - 5
T - F 9 - 7
Sat 10 - 5
Sun 12 - 4
Closed Sundays July & Aug
Title: Re: Seasonal Hours
Post by: Jordy on November 21, 2004, 09:17:53 pm
Store Hours:
M-W: 9-6
T-F: 9-8
S:9-6
Sun: 12-5
Title: Re: Seasonal Hours
Post by: rocket on November 21, 2004, 09:32:47 pm
We have consistant hours throughout the year:
M-F 10-7
Sat. 10-5
Sun. 1-5
Title: Re: Seasonal Hours
Post by: stuart on November 21, 2004, 09:53:07 pm
Quote
We are open
Monday - Friday 10-7

Saturday 10-6

Sunday 11-6


What are you still copying me! ;D ;)
Title: Re: Seasonal Hours
Post by: rocket on November 21, 2004, 09:57:54 pm
Quote

What are you still copying me! ;D ;)

You guys need to give your employees a chance to go to church.  It'll help you sell more spas. ;D
Title: Re: Seasonal Hours
Post by: stuart on November 21, 2004, 10:04:03 pm
Morning services start at 8 AM ;) evening service is at 6 PM
Title: Re: Seasonal Hours
Post by: Chas on November 23, 2004, 10:17:01 am
Quote
Morning services start at 8 AM ;) evening service is at 6 PM

Same here: we have one store open on Sunday, the other is closed. My wife used to go to the store on Sundays to relax and get a little work done on the books. But it has slowly turned into one of our busiest days and now I have to go help her out.

We are open noon to four on Sundays.
Title: Re: Seasonal Hours
Post by: salesdvl on November 23, 2004, 11:25:08 am
Quote
You guys need to give your employees a chance to go to church.  It'll help you sell more spas. ;D


Rocket,   Cold blooded greed masked in concern for your employees' well being.     I LIKE IT  ;D  
Title: Re: Seasonal Hours
Post by: poolboy34 on November 23, 2004, 11:44:37 am
You warm weather states................here in NY it's gets very cold and snowy in the winter, we really envy you guys at this time of year.   Plus a large portion of our business comes from the Pool Side, this is the main reason for our seasonal hours.  We rock n'roll from april till Columbus day, then things slow down considerably (business wise), but there are always things do.........inventory, stock, training, keeping tabs on the competition, etc...

Jason,
Store Manager for a D-1 & Caldera Dealer
Title: Re: Seasonal Hours
Post by: PPOL on November 23, 2004, 02:05:07 pm
M-F 10am-6pm
SAT 10am-4pm
Closed Sunday

You guys see much traffic on Sundays? I gave it a shot a while ago and it was dead.  Fri-Sat usually the busy days.  

Just Curious
Title: Re: Seasonal Hours
Post by: stuart on November 23, 2004, 02:26:40 pm
Quote
M-F 10am-6pm
SAT 10am-4pm
Closed Sunday

You guys see much traffic on Sundays? I gave it a shot a while ago and it was dead.  Fri-Sat usually the busy days.  

Just Curious

Here's a little secret for you.... Schedule all of your wet tests for Sunday and you will see an immediate increase in sales. Before long you will have to be open on Sunday because people will get used to it and shop more frequent.
Title: Re: Seasonal Hours
Post by: poolboy34 on November 23, 2004, 03:11:38 pm
Sundays in the early spring and late fall are usually very slow for us, during the summer months(pool Season) they are one of the busiest days of the week.  That's a great tip Stuart, never thought of that.  I'll have to mention that to my sales staff.
Title: Re: Seasonal Hours
Post by: Mendocino101 on November 23, 2004, 07:59:56 pm
Sundays have been a great day for us...Less folks who are just  looking and more folks who are ready to make a decision....
Title: Re: Seasonal Hours
Post by: Steve on November 23, 2004, 08:41:14 pm
I'm not going to give specific hours as many here have given some good suggestions on that. What I will say is that it depends on a number of factors such as location, demand and trial & error. If you are located in an area with a number of other businesses open on Sundays or late Thursday nights, then it makes sense. You always want to go after the low hanging fruit and if there's a demand, you as a retailer have to fill it.

If you are a "destination location", meaning off the beaten path and in a non retail area, then it might not be worth the cost of opening on Sundays or having extended hours 12 months of the year.

I suggest to always give your prospects the opportunity to come back on a Sunday if it's more convenient, just from a customer service aspect.

Again, depending on your Geographic’s, spring and fall most likely will be your 2 busiest times and to experiment with Sundays and later hours during these peak times might be worth considering.

My 2 cents anyway...

Steve
Title: Re: Seasonal Hours
Post by: stuart on November 24, 2004, 11:10:14 am
Quote
Sundays in the early spring and late fall are usually very slow for us, during the summer months(pool Season) they are one of the busiest days of the week.  That's a great tip Stuart, never thought of that.  I'll have to mention that to my sales staff.

I tell a customer that says "I'll be back" when they are obviously not serious just using it as an excuse that we have a bus called the be-back-bus but it only runs on Sunday.  It will come to your house whenever you get out of church and pick you up; they serve be-back-burritos, be-back-beer and play re-runs of the game on a big screen in the bus. When they say "Really?" I say "No but I kinda thought we were telling stories when you said you’d be back so I had to come up with one". If you say this with humor and a smile you would be surprised at how often you really get a commitment to come back! I usually follow it up with “So do we need to send the bus to your house on Sunday or will you drive in on your own?”
Title: Re: Seasonal Hours
Post by: Chas on November 24, 2004, 11:46:00 am
Quote
I tell a customer that says "I'll be back" when they are obviously not serious just using it as an excuse that we have a bus called the be-back-bus but it only runs on Sunday.  It will come to your house whenever you get out of church and pick you up; they serve be-back-burritos, be-back-beer and play re-runs of the game on a big screen in the bus. When they say "Really?" I say "No but I kinda thought we were telling stories when you said you’d be back so I had to come up with one".
Funny. I usually just punch 'em. That way at least I know I'll get a phone number, even if it's just their lawyer. Hey it works: I've sold tubs to plenty of the lawyers and one judge.

;)
Title: Re: Seasonal Hours
Post by: Lori on November 24, 2004, 12:28:52 pm
Well, Chas, considering California has a plethora of high paid attorneys and judges...you should be standing outside the courthouses plugging HotSprings!!!

LOL!!!   ;)
Title: Re: Seasonal Hours
Post by: Chas on November 25, 2004, 09:53:01 am
Quote
Well, Chas, considering California has a plethora of high paid attorneys and judges...you should be standing outside the courthouses plugging HotSprings!!!

LOL!!!   ;)

Who says I don't??  ;) ;)