Hot Tub Forum
Original => Hot Tub Forum => Topic started by: bulmer4nc on October 15, 2004, 09:03:22 am
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Noticed last night that one of the 3 intakes in our Optima footwell doesn't seem to be taking in any water. (These are the intakes for pump 2) On 2 of them you can feel the water being drawn in if you put your hand in front of it. There's actual suction there. On the one across from the light there doesn't seem to be anything. I can't remember if it's always been like this or if something just happened. Have any other Optima owners out there seen this? Might place a call to the dealer today and see what they have to say.
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All 3 of our suction inlets are functioning. As far as I know, they've always worked.
Calling your dealer is probably a good next step.
Is it possible that you had the diverter for that pump set all the way to the foot jets, or all the way to the throne? I'm guessing that shouldn't make any diffence, though.
Brewman
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Thought of the diverters and tried adjusting all one way or the other and it didn't seem to make a difference. Also tried adding air to the stream for both the foot jets and the corner seat but that didn't do anything either. Guess I'll make the call and see what they say.
Ken
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Same with me. Water intake is of equal pressure from all three intakes. Diverter valve location makes no difference.
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Sine we have a little Optima group here, do you all keep the socks on the footwell intakes? The manual says to keep them on, my dealer says they do not matter and not to worry about them. I could not keep them in place and they are sort of difficult to get back on.
Also, in the back right corner there is a slight low pitch whistling sound when the corner seat (next to the filter) is on full throttle. Has anyone else heard this.
Finally, what an awesome tub. Simply amazing.
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Sine we have a little Optima group here, do you all keep the socks on the footwell intakes? The manual says to keep them on, my dealer says they do not matter and not to worry about them. I could not keep them in place and they are sort of difficult to get back on.
Also, in the back right corner there is a slight low pitch whistling sound when the corner seat (next to the filter) is on full throttle. Has anyone else heard this.
Finally, what an awesome tub. Simply amazing.
We have no problems keeping the socks on. We did take them off when we refilled and used Swirl Away just so the wouldn't get dirty. They were quite a pain to get back on so I'm glad they're not falling off.
When our delivery guys came out they suggested if the socks were falling off to take them off and take the screw out that holds the plastic grate in place and then put a small hole in the center of the sock and put the screw back in through the sock. He said that would hold it in place. Never had to do it so I don't know if that would work or not.
As for the high pitched noise, we did hear that once after I had taken the jets in that corner seat out and put them back in. It only lasted a couple of days and I have not heard anything since.
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We try and keep the socks on, and they usually stay unless we have a capacity crowd in the spa.
As for the whine, could it be just a noisy diverter?
That's one of the small complaints I have with our spa, the diverters are a bit noisy when set to certain spots.
Dead center is usually pretty quiet, and so is all the way in either direction.
I did the silicon caulk trick to the diverter knobs, and it did muffle the noise a bit.
I agree, the Optima is an awsome spa.
Brewman
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I keep the filter socks on. I get new ones yearly. The socks I purchased this year are much better than the previous years...better elastic. You can also use the sweetwater socks which are bigger if you really have a hard time getting them on.
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I keep the filter socks on. I get new ones yearly. The socks I purchased this year are much better than the previous years...better elastic. You can also use the sweetwater socks which are bigger if you really have a hard time getting them on.
I'm glad my spa doesn't need condoms!!
Why do Sundance, Jacuzzi and other spa brands even need them?
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Do you need them? I would say no. Many dealers suggest leaving them off. I doubt that many dealers use them in the spas they use for a wet test. Does it make sense to use them. I would say yes, especially for those who regularly get sand or dirt dragged into their spa. I think it mainly keeps grit from getting sucked in from the spa floor.
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The water going into the bottom suction inlets does not pass thru any filtration on the way to the pump.
I have no idea what else, if anything, behing the inlets would stop sand or other small debris from being sucked in. I figure the company that makes the spa is recommending their use for some reason, so I'll continue to use them. Do they help or not? I have no idea.
Bewman
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Sine we have a little Optima group here, do you all keep the socks on the footwell intakes? The manual says to keep them on, my dealer says they do not matter and not to worry about them. I could not keep them in place and they are sort of difficult to get back on.
Also, in the back right corner there is a slight low pitch whistling sound when the corner seat (next to the filter) is on full throttle. Has anyone else heard this.
Finally, what an awesome tub. Simply amazing.
I agree, the Optima is an awesome tub.
I had the socks on for the first three weeks. I gave up after that because of the kids. Their feet kept knocking them off. I got fed up with putting them back on. My dealer agreed and said not to worry. the concern is twofold. First, and most importantly in my mind is hair. My daughter has long hair and if her hair were to get sucked in drowning is a possibility. It's nt always possible to keep a 6 yar old from not putting her head under water so a rule was put in place that she wear a bathing cap, and that seems to work.
Second reason is for larger particulate. In my case the tub is recessed in our deck so the chance of that happening is remote, and as my dealer said, these pumps are built for it, a rock would break the impeller but the cap would prevent that size of particulate from getting in so not issue.
Sorry about the pitching sound. I have none of that. Dealer may help with it.
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Thought of the diverters and tried adjusting all one way or the other and it didn't seem to make a difference. Also tried adding air to the stream for both the foot jets and the corner seat but that didn't do anything either. Guess I'll make the call and see what they say.
Ken
Ken, was wondering what you may have found out about this? I have a Cameo but similar issue. I thought that the one was used with circ pump.
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Spas now have safety measures to prevent drowning if hair or anything else would get caught in an intake. Thus the reason for three intakes at the bottom of the spa and the reason for the bypass on the filter intakes to those same bottom intakes if there is an obstruction.
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Ken, was wondering what you may have found out about this? I have a Cameo but similar issue. I thought that the one was used with circ pump.
I actually haven't had a chance to call the dealer yet but will post when I hear what they say. From what I understand the 3 footwell intakes are for pump 2 and pump 1 and the circ pump take water in through the filter.
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The three intakes in the footwell are for pump two. Pump one draws from the pleated filter. The circ pump draws from the micro clean filter. If there is an obstruction through the pleated filter it will bypass to the footwell intakes.
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After reading this post I decided to check the intakes in my Optima footwell tonight. I had never really thought about it before. I've had my tub for about 5 weeks now. I found that the intake across from the light doesn't seem to be drawing any water either. The other 2 intakes seem to be fine. I will call my dealer and see what he has to say. Anybody else found out anything from their dealer concerning this problem?
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I'm glad my spa doesn't need condoms!!
Why do Sundance, Jacuzzi and other spa brands even need them?
They are for the sand that gets into the tub. Sand + Ball Bearings don't mix. That is why Sundance has gone to a sand resistant divertver valve and bearingless jets.
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I called the dealership and was told that I should not be concerned about this. He said that it has something to do with the proximity of the intake to the pump. First he told me I might need to clean the filter socks (which I told him I had already done). After that he told me that the suction couldn't be felt even through the plastic cover for that particular intake. Anyone else experience this problem?
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Maybe mine is different because it is an older model, but I get equal suction from all three intakes.
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We have a call into our dealer but haven't heard back from them yet. We did notice last night that there was 'some' suction through the intake across from the light. It was very little compared to the other 2 intakes though. Hopefully we'll hear back from the dealer and see what they have to say.
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I don't own this brand tub, BUT, wouldn't the circ pump inlet have less suction, especially if it's the SECOND inlet to meet the UL testing requirement?
Why not unbutton the spa and see where the hose goes (assuming it's not in foam)?
Just a thought...
Drewski
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Unless the design has changed dramatically in the last two years, which I do not believe has, the circ pump draws through the micro clean filter which is a low flow design filter in the filter compartment. The three intakes in question are in the footwell of the spa. These three intakes are for the high flow pump two which handles the therapy seat and the foot dome jets. These intakes also handle the bypass for pump one (and maybe circ pump?) only when needed. There does not seem to be any bypass unless there is some flow restriction. Now we have two owners with the same symptoms, so maybe this is normal for the 2004 models. My model drains through these intakes where the new models have a main drain, so it seems there are some plumbing modifications.
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We got our call back from the service tech today and kind of got a similar story. Basically he said don't worry about it. He suggested that the 'sock' was likely dirty and full of sand or something (we just cleaned them 2 weeks ago when we put in the new water).
As for draining, yes ours is a bit different. I'm pretty sure it actually drains from where the circ pump / ozone release is.
Next time I'm in I might try taking the 'sock' off and see if it feels any different. I hesitate to do that as they are a royal pain to get back on. (and I've only done it when the tub is empty...)
So, guess I won't worry about it.
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Just came in from a good soak and have some more info!!
I wasy trying different pump / jet / divert settings and found something interesting. When Pump 2 was off and pump 1 was on full speed and the diverter was set to only the whirlpool jets, the footwell intake across from the light was taking in huge amounts of water. There was lots of suction there. This is the one that didn't appear to be working. When I put the diverter back to the seat jets the suction stopped. Turned pump 1 off and pump 2 on there was again no suction from that footwell intake.
It appears that there is some truth to the footwell intakes also serving as some kind of overflow for pump 1. When the whirlpool jets were on it likely couldn't draw enough water through the filter fast enough and any extra it needed it took from the footwell intake. It very much appeared to only be that one. I didn't feel any water being drawn into the other 2 footwell intakes.
So here's my theory. Only 2 of the footwell intakes are used for pump 2. The third (across from the light) is used for pump 1 when it can't draw enough through the filter. I just cleaned my filter so when it was only on the seat jets pump 1 could draw pretty much everything it needed through the filter and didn't need anything from the footwell intake. I guess the whirlpool jets use much more water and had to go to the footwell intake to get it. If this is true and over time during regular usage if there is more and more water being drawn from the 3rd footwell intake, does this mean that your filter is getting dirtier and not as much water can pass through it. I think I'll monitor this over time and see if it's actually the case and what happens when I clean the filter.
Yeah... I know I rambled a bit. :D
Just thought this might interest some of you that either had theories or were experiencing the same thing as us.
Ken
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The water going into the bottom suction inlets does not pass thru any filtration on the way to the pump.
I have no idea what else, if anything, behing the inlets would stop sand or other small debris from being sucked in. I figure the company that makes the spa is recommending their use for some reason, so I'll continue to use them. Do they help or not? I have no idea.
Bewman
This is the reason for the socks. Sand and grit can be pulled in if you don't have them on there. This then gets pumped directly to the jets. Many particles are small enough that they will cause the jets to stop functioning. You can take them off but it's not the smartest move you can make IMHO. Needless to say, I keep mine on after having learned my lesson. Now for the real question.... How many of you that do not keep them on have problems with your jets "sticking"? BTW - I have the Jacuzzi J-370 and my jets may be more sensitive (i.e. Not as well designed) as those in your Optima units.
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This is the reason for the socks. Sand and grit can be pulled in if you don't have them on there. This then gets pumped directly to the jets. Many particles are small enough that they will cause the jets to stop functioning. You can take them off but it's not the smartest move you can make IMHO. Needless to say, I keep mine on after having learned my lesson. Now for the real question.... How many of you that do not keep them on have problems with your jets "sticking"? BTW - I have the Jacuzzi J-370 and my jets may be more sensitive (i.e. Not as well designed) as those in your Optima units.
One of the nice thing about the Optima jets is that there are no moving parts so 'sticking' is not an issue. (This is the case on the current Optima anyway... I think some of the older models had different jets) I'm still gonna keep ours on as it still can't be good for any of that sand to go through the pumps and the jets. I know they're doing their job too because when there is suction on those intakes I can feel sand stuck to the sock.
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Thank you Bulmer4NC. This is a logical explanation and I will test the theory tonight.
I have to say, it is nice to get the benefit of other's investigation. Would my dealer have known this, not sure but it will be a good test of their service knowledge.
cheers
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I checked our intakes last nite. It seems that the one across from the light serves pump one, and the other two serve pump 2. The one across from the light did not have as much suction as the other two- when each pump is on high. We have an 2004 spa - so maybe there has been some changes from Tony's 2002.
Also, my dealer, as well as his service staff told me to toss the socks when they fall off. I only have two on since the third tore. Maybe people are calling for service because they can't get their socks on -
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Must be a model year thing, then. Our 2003 model draws thru all three inlets when pump #2 is running.
Brewman
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Sorry I am catching up on this late. The information regarding the whirlpool jets is very interesting and makes sense. These jets take a lot of water volume. I will have to check mine tonight. SD must have definitely made some plumbing changes regarding the intakes as my pump two uses all three. They put the new bearingless jets in 2003. I have the older style. The newer models also return water from the circ pump/ozone/heater through a large jet on the bottom of the spa which also serves as the main drain. My 2002 uses a return jet on the side of the shell and drain through the footwell intakes.
It is great having lots of Optima owners here.