Hot Tub Forum

Original => Hot Tub Forum => Topic started by: sobe on September 21, 2004, 12:29:39 am

Title: Spider in the lcd panel of the optima!
Post by: sobe on September 21, 2004, 12:29:39 am
I could not believe that a spider got into the lcd control panel and was still alive. I thought that the lcd panel has some sort of a seal to prevent water from getting in.
Wondering if that is a common thing?
Title: Re: Spider in the lcd panel of the optima!
Post by: Brewman on September 21, 2004, 07:42:22 am
This panel seems to be protected from outside water running into the display, but I've never really looked at the underside of the display.  I'm changing the water this weekend, maybe I'll give it a peek and see when I have the service panels removed.
Brewman
Title: Re: Spider in the lcd panel of the optima!
Post by: bulmer4nc on September 21, 2004, 09:40:31 am
Us too!!  We've only had our Optima for about 6 weeks and we've got 2 little 'no-see-ums' (little wee bugs) in our LCD panel.  No idea how to get them out.  I first I thought it was a crack but then when I saw them moving I knew what they were.  The problem is that because of the way the panel is lit, they really stick out.  At this point I also don't know what to do about it.  Thought about getting some kind of blower to see if I could blow them out.  This might have to be done from the inside.  Who knows...  

If you figure something out let us know... I'll do the same if I find a way to get rid of mine.

Ken
Title: Re: Spider in the lcd panel of the optima!
Post by: Chris_H on September 21, 2004, 10:10:22 am
I read this post in amazement.  I have no idea how in the world bugs would get into the LCD panel.  I have not heard of this before.  I would assume they came from the bottom up.  Call your dealer, and ask him to take a look.
Title: Re: Spider in the lcd panel of the optima!
Post by: tony on September 21, 2004, 10:21:20 am
I had a little small something there once.  Stayed there for two or three months, then disappeared.  Nothing else since.
Title: Re: Spider in the lcd panel of the optima!
Post by: Drewski on September 21, 2004, 10:30:14 am
It might NOT actually be the LCD panel that you see the spider in.

Look carefully at the panel.  Many panels have a fine plastic "membrane" cover to protect from scratching, etc.  The cover is not tightly sealed and water and other stuff can sometimes get under it.

The membrane can also be customized to display the name of the tub manufacturer by the control manufactuer (Balboa, Gecko, etc.). Without a membrane, customization would be difficult.

I use a hose to flush the panel membrane on my Piper Glen.  The actual panel is a plastic single unit with an internal gasket seal mounted to the underside of the tub shell.

If you already checked for a membrane and it's not the case, SORRY!

Drewski
Title: Re: Spider in the lcd panel of the optima!
Post by: huh? on September 21, 2004, 01:01:07 pm
Have you ever thought that maybe he just wants to join ya?
Title: Re: Spider in the lcd panel of the optima!
Post by: SerjicalStrike on September 21, 2004, 04:29:18 pm
The bottom of the control panel is not sealed because sealing it could result in the LCD panel fogging up.  One way to prevent this is to put a screen over the hole in the acrylic that allows water to drain under the panel.


George
Title: Re: Spider in the lcd panel of the optima!
Post by: bulmer4nc on September 21, 2004, 04:34:02 pm
Quote
The bottom of the control panel is not sealed because sealing it could result in the LCD panel fogging up.  One way to prevent this is to put a screen over the hole in the acrylic that allows water to drain under the panel.

Is there a way to open it up somehow to get the bugs out before trying that?
Title: Re: Spider in the lcd panel of the optima!
Post by: SerjicalStrike on September 21, 2004, 04:45:34 pm
You can try.  If you take the middle equipment door off and look under the control panel, you can see what you can do.
Title: Re: Spider in the lcd panel of the optima!
Post by: Vinny on September 21, 2004, 08:01:57 pm
With all the arguing back and forth that I've read about FF vs TP, metal vs wood studs, open bottom vs closed, wood bottom vs plastic bottom,  etc, etc , etc.     Mother nature still prevails.  So all the arguments accomplished nothing - I guess no one's 100% correct
Title: Re: Spider in the lcd panel of the optima!
Post by: huh? on September 21, 2004, 08:04:03 pm
Quote
With all the arguing back and forth that I've read about FF vs TP, metal vs wood studs, open bottom vs closed, wood bottom vs plastic bottom,  etc, etc , etc.[/qoute]

You forgot about beer vs wine
Title: Re: Spider in the lcd panel of the optima!
Post by: Vinny on September 21, 2004, 08:13:09 pm
I missed that one - Will someone start it up again?
Title: Re: Spider in the lcd panel of the optima!
Post by: Brewman on September 21, 2004, 08:29:54 pm
Quote
 So all the arguments accomplished nothing - I guess no one's 100% correct


You are 100% correct when you say that nobody is 100% correct.  If that's possible.  

And as a brewman, I gotta score one point for beer in the beer vs wine war. ;)
Brewman
Title: Re: Spider in the lcd panel of the optima!
Post by: bulmer4nc on September 21, 2004, 08:58:42 pm
Quote
And as a brewman, I gotta score one point for beer in the beer vs wine war. ;)

I'm going to go out on a limb and say that Crown Royal trumps both beer and wine...   ;D ;D ;D
Title: Re: Spider in the lcd panel of the optima!
Post by: stuart on September 21, 2004, 09:40:33 pm
Quote
I'm going to go out on a limb and say that Crown Royal trumps both beer and wine...   ;D ;D ;D

bulmer,
You have more class then I've given you in the past! Crown trumps most drinks!
Title: Re: Spider in the lcd panel of the optima!
Post by: stuart on September 21, 2004, 09:42:46 pm
Hey!
This might be the answer to the overheat problems that someone posted here a couple of months ago!

Those little suckers are pushing buttons and playing with programing! ;D
Title: Re: Spider in the lcd panel of the optima!
Post by: Lori on September 22, 2004, 06:53:49 am
Quote
I'm going to go out on a limb and say that Crown Royal trumps both beer and wine...   ;D ;D ;D


One of my faves, bulmer4nc!!!  I have a lot of faves!

Hhmmmmmmmm...I have to agree with a lot of what Spahappy suggested in the beer vs. wine thread!!  Maybe I need to go soak...well, it is a little early!
Title: Re: Spider in the lcd panel of the optima!
Post by: tazman on September 22, 2004, 11:17:21 am
So is this what the the service tech means when he says "I think you have some kind of a bug in your controls!"?
Title: Re: Spider in the lcd panel of the optima!
Post by: ttodd1 on September 22, 2004, 12:11:02 pm
Or for those of us in IT - A bug in the programming.  

You knew it would be said....     ;D
Title: Re: Spider in the lcd panel of the optima!
Post by: tazman on September 22, 2004, 12:13:43 pm
Before I say this I need everyone to know that it is an honest question not a dig!

I have seen several posts over the last few months about service and maintenance issues on Optima’s and Cameos. Some of them have been motor overheat, Blower failure, leaks, water quality issues and now spiders in the control panel. On many of these there have been multiple posters saying theirs had the same problem and yet I rarely see a complaint on the spa just questions as to how to address it.

Here is my question; does Sundance have more issues on these two models or just more of them out there?

More than anything I'm trying to get a ratio of service to ownership.

It sounds like there are quite a few people out there with these 2 models and few with any other Sundance models.

I know that the Marin had a recall earlier in the year for Hydraulic issues yet I have not seen any customers questions on this. Did they not sell many of the Marin’s? With all of the models Sundance sells are these two 80% of what is purchased?
Title: Re: Spider in the lcd panel of the optima!
Post by: ttodd1 on September 22, 2004, 04:52:59 pm
Quote
Before I say this I need everyone to know that it is an honest question not a dig!

I have seen several posts over the last few months about service and maintenance issues on Optima’s and Cameos. Some of them have been motor overheat, Blower failure, leaks, water quality issues and now spiders in the control panel. On many of these there have been multiple posters saying theirs had the same problem and yet I rarely see a complaint on the spa just questions as to how to address it.

Here is my question; does Sundance have more issues on these two models or just more of them out there?

More than anything I'm trying to get a ratio of service to ownership.

It sounds like there are quite a few people out there with these 2 models and few with any other Sundance models.

I know that the Marin had a recall earlier in the year for Hydraulic issues yet I have not seen any customers questions on this. Did they not sell many of the Marin’s? With all of the models Sundance sells are these two 80% of what is purchased?


I would first have to say water quality issues are not Sundances fault.  The 2 issues I've had with my Cameo to me were not too big a deal, hey stuff breaks/fails.  As long as they will/do give me the quick service to resolve the issue I'm happy.  My first issue was a loose connector on the board from delivery that the tech talked me through reseatting ( I work on pcs for a living so I had no problem doing this others may).  The other was a air injector pump that died.  Maybe it was just faulty....  How a company resovles the problem has a great impact on how the customer sees it as a problem IMO.
Title: Re: Spider in the lcd panel of the optima!
Post by: Vinny on September 22, 2004, 07:24:55 pm
Actually, I believe that the phrase "this thing has bugs in it" came either from the electronics industry or the computer industry early on do to the fact they really did find bugs (insects) in the equipment.  The phrase has stuck for decades and apparently still applies.
Title: Re: Spider in the lcd panel of the optima!
Post by: naperguy12 on September 22, 2004, 07:45:53 pm
Exact same thing to my Cameo - I had a spider underneath the panel.  They came out and got rid of it.  No charge!  Other than that, I have only had 2 minor service issues with my Cameo, which was 1 a sticky weir gate which was replaced, and the second was a seal on one of the motors was cracked.  Both these issues were repaired within 2 days at no charge.  I have been very impressed with my dealers service.