Hot Tub Forum

Original => Hot Tub Forum => Topic started by: stuart on August 03, 2004, 09:16:37 pm

Title: Phoenix spas
Post by: stuart on August 03, 2004, 09:16:37 pm
Hey,
I'm finally back from vacation and am looking for the pictures that where floating around of the phoenix warehouse with several spas setting out back of the factory baking in the sun. Does anyone have these? Also, feel free to throw in some comments about them good or bad. I have a dealer looking at them and want to give him all of the info I can.

Thanks.
Title: Re: Phoenix spas
Post by: OnMedic on August 03, 2004, 09:21:48 pm
Hey Stu

Do a search of this and the link to the website will pop up in a couple of different threads.
Title: Re: Phoenix spas
Post by: autoplay on August 03, 2004, 11:06:41 pm
Here's a couple of em......

(http://www.selberg.org/homes/speed/havenspas/files/Phenoix_Factory/Phoenix5.jpg)

(http://www.selberg.org/homes/speed/havenspas/files/Phenoix_Factory/spafactory.jpg)
Title: Re: Phoenix spas
Post by: Chris_H on August 04, 2004, 09:16:51 am
Is this seriously the manufacturing facility of Phoenix Spas?
Title: Re: Phoenix spas
Post by: bodguy on August 04, 2004, 09:48:37 am
No, its Haven Spas.

I actually got an email from Jim with a link to the SPA Specialist. He read a post of mine from another board about the troubles I am having getting a dealer to work with me in Mississippi, and sent me a link to his sight.
Title: Re: Phoenix spas
Post by: Chas on August 04, 2004, 10:04:24 am
Quote
Is this seriously the manufacturing facility of Phoenix Spas?


Yes, that is the Phoenix plant.
Title: Re: Phoenix spas
Post by: Chris_H on August 04, 2004, 10:06:07 am
I have conflicting answers on whose plant that is…

Call me ignorant for this post, but who would buy a spa from a “manufacturer” where the manufacturing plant looks like that?  That is worse than a fraternity house bathroom.  

Also, I have read many posts before about Jim and his reason why the spas need to be outside and uncovered.  Does someone have the link to his post or could someone explain what he said?  

Thanks.
Chris H
Title: Re: Phoenix spas
Post by: Chas on August 04, 2004, 10:13:44 am
The pictures are of the Phoenix plant. I have seen the whole set, and you can very clearly read "Phoenix Spas" on the front of the building in huge letters, as well as on the control boxes of some of the spas. I have also read replies from people who live nearby and verify that we are looking at the Phoenix spa plant, and former wood mill or somesuch.

Why the spas are out of doors in such a hot climate can only be answered by them.....
Title: Re: Phoenix spas
Post by: Dr. Spa™ Ret. on August 04, 2004, 10:17:09 am
Quote
No, its Haven Spas.



ummmmmmmmmmmm, They don't actually manufacturer spas, but buy them from Phoenix and rebrand them.
Title: Re: Phoenix spas
Post by: Chas on August 04, 2004, 10:23:38 am
Quote

ummmmmmmmmmmm, They don't actually manufacturer spas, but buy them from Phoenix and rebrand them.


In the Eric saga, didn't the topic of jet handles and jet fittings which were faded as if exposed to long-term sunlight come up?

Just an idle question...
Title: Re: Phoenix spas
Post by: autoplay on August 04, 2004, 10:36:07 am
I was thinking the same thing as you Chas,as far as the plastic pieces.

(http://www.selberg.org/homes/speed/havenspas/files/Phenoix_Factory/11-1-02f.jpg)

(http://www.selberg.org/homes/speed/havenspas/files/Phenoix_Factory/Phoenix3.jpg)
Title: Re: Phoenix spas
Post by: Chris_H on August 04, 2004, 10:43:20 am
I see all of you have had some run-in with him.  I see some of these posts date back to 2002 and probably some go back earlier.  I obviously was not posting at that time, but thanks for the informative reading.  I will have to take a vacation to read all of it.  

I honestly do not understand why they would put them outside, uncovered, and without water.  That is absolutely the worst thing for a spa shell even if it is the “strongest” in the industry.  

I have to give some credit (to whomever) on spending the time to get those pictures.  That just shows all of you are serious about proving this guy is not a spa professional, and the products he sells are not of the highest quality.

It made me wonder if Hotspring or Sundance bleaches their spas when they deliver them to Europe…

Chris H
Title: Re: Phoenix spas
Post by: Brewman on August 04, 2004, 10:46:50 am
This thread hasn't even started to cover all of the issues at Phoenix.  Nobody has mentioned the fires which have broken out in the factory due to carelessness.  Puts a lot of confidence in their products, eh?
Brewman
Title: Re: Phoenix spas
Post by: stuart on August 04, 2004, 06:26:02 pm
Wow,
Thanks guys, it's nice to see you all haven't been sitting around eating bon bons while I was away but instead keeping up on the industry buzz as always.

This info is great and I will pass it on. I guess it's true, "ask and ye shall receive, seek and ye shall find."

Quote
Nobody has mentioned the fires which have broken out in the factory due to carelessness.


No they haven't, but now that you've brought it up and got my interest could you please elaborate?
Title: Re: Phoenix spas
Post by: stuart on August 05, 2004, 05:38:31 pm
Brewman,
I really am interested in the fires your talking about. Do you or anyone else have additional info?
Title: Re: Phoenix spas
Post by: stuart on August 05, 2004, 05:40:20 pm
BTW, could you guys imagine wanting to go to work everyday at a factory that looked like that?!
Title: Re: Phoenix spas
Post by: Ready2Buy1 on August 05, 2004, 06:37:42 pm
Yikes...I have seen junk yards that are cleaner and more organized that that!

Wonder if that's where the "scratch, dent, scorched, burnt, toasted, melted, baked and nuked" warehouse sale models come from?
Title: Re: Phoenix spas
Post by: Spa_Tech on August 05, 2004, 10:11:36 pm
I suppose since Phoenix is in my backyard, and those are the photos I took, the responsibility for filling in the details also falls on me.

I’m generally reluctant to dispense this information, as my truck has been vandalized on more than one occasion and I’m not really keen on upping the stakes.

Here it is anyway-

September 2002- Fire breaks out. Causes $30,000.00 worth of damage. Story appears in the local paper. Link below.

http://archive.redding.com/story.asp?StoryID={DE73876A-3C76-4538-AA25-FE8C15846C18}

August 2003- EPA fines Phoenix Spas Is fined more than $21,000.00 for not filing required paperwork. Story appears in local paper. Link below.

http://archive.redding.com/story.asp?StoryID={61DA198A-12E2-4D25-B3B4-F12348A6913C}

There was a fire that predated the first Record Searchlight story above, which occurred some time in 2000-possibly 2001. No story appeared in the R/S archive. And as recently as the last week of July, I heard of another incident in which a tank of flammable material- (presumably resin) was ignited.

Other recent news involved the INS making a visit to the plant- Which was the impetus for a rather large and sudden employee turnover- No story could be found in the R/S archive, but has been substantiated by two sources- One a customer of mine, as well as a former Phoenix employee.

And finally, I ran into a friend of mine from my high school days at a local grocery store- Catching up with each other, he discovered I was in the spa industry and asked if I dealt with Phoenix. As it turns out, he'd worked in the cabinet shop and lost two fingers to a table saw without a blade guard. The OSHA recordable incident according to this friend went unreported by Phoenix for three weeks.

As for the pictures- These were taken to illustrate to industry professionals that a certain internet retailer was either unaware of the conditions at the factory or simply lying about them. Two sets were taken in 2002- the first in June, the second in November. Since they are not really copyrighted material and have been broadly distributed in spa circles of the internet I have no control over where and how they are distributed or how they are perceived. No future pictures are forthcoming- or necessary... things have not improved perceivably.
Title: Re: Phoenix spas
Post by: Brewman on August 06, 2004, 07:38:37 am
Stuart

I was sorta busy yesterday, and couldn't find the links to the fires.  But it looks like Spatech found them.
Thanks!
Brewman
Title: Re: Phoenix spas
Post by: stuart on August 06, 2004, 11:41:51 am
Spa Tech,
You Da Man! Thanks, this info will not only help me with the dealer but with a fair I will be working soon. It's no wonder Jim A. associates with them; it would be like being the most important man in the trailer park!

Hey Brewman,
Thanks for the effort, I'm confused though I thought everyone here had no life other than to stay glued to the computer screen and answer posts! ;D
Title: Re: Phoenix spas
Post by: doodoo on August 06, 2004, 12:09:22 pm
Ya know! Looking at hose pics. Saw the ones that were previously posted, and I find it amazing how they can continue in business and hold their head up high.

For my part Next time I need to go the LA I plan on extending to visit Sunance's plant. When I called them before purchasing about the possibility of doing so they said, no problem. just let us know in advance.
Title: Re: Phoenix spas
Post by: Brewman on August 06, 2004, 12:21:53 pm
If you look at the sundance website, they have a picture of what appears to be their HQ.  
Looks just a tick nicer than the Phoenix digs.

If you do visit there, let me know how it goes.  I'd be curious to see it myself, if I ever get to that part of the USA.

Brewman
Title: Re: Phoenix spas
Post by: Chas on August 06, 2004, 02:03:24 pm
If you're going to do that, you should tour the HotSpring plant as well. The two companies are head-and-shoulders above any other plant I have seen.
(http://www.hotspring.com/About_Hot_Spring_Spas/gifs/pht_team_watkins_spas.gif)

(http://www.hotspring.com/Spas_Built_Last/jpgs/pht_spas_built_last.jpg)
Title: Re: Phoenix spas
Post by: huh? on August 06, 2004, 02:10:14 pm
[/quote]
(http://www.selberg.org/homes/speed/havenspas/files/Phenoix_Factory/Phoenix5.jpg)[/quote]

Perhaps somebody ordered a "Tan" one.lol
Title: Re: Phoenix spas
Post by: stuart on August 06, 2004, 03:17:54 pm
Is the one by the building waiting to go in the frame shop? Maybe thier moving the molds back out so they have room to start building cabinets!
Title: Re: Phoenix spas
Post by: doodoo on August 06, 2004, 04:01:47 pm
Quote
If you're going to do that, you should tour the HotSpring plant as well. The two companies are head-and-shoulders above any other plant I have seen.
(http://www.hotspring.com/About_Hot_Spring_Spas/gifs/pht_team_watkins_spas.gif)

(http://www.hotspring.com/Spas_Built_Last/jpgs/pht_spas_built_last.jpg)


I do a lot of travelling in North America. Can you tell me where HotSprings' plant  is located? I looked at their web site could'nt find it.
Title: Re: Phoenix spas
Post by: doodoo on August 06, 2004, 04:02:05 pm
Quote
If you're going to do that, you should tour the HotSpring plant as well. The two companies are head-and-shoulders above any other plant I have seen.


I do a lot of travelling in North America. Can you tell me where HotSprings' plant  is located? I looked at their web site could'nt find it.

Sorry for the re-post. Hit the button to quick over here. And I even have'nt had a beer yet. LOL!
Title: Re: Phoenix spas
Post by: huh? on August 06, 2004, 04:02:59 pm
...DISCLAIMER
     SPA MUST BE COMPLETELY COVERED WITH AN INSULATING SPA COVER AT ALL TIMES WHEN NOT IN USE. FAILURE TO DO SO COULD CAUSE DAMAGE TO SPA SURFACE AND VOID THE WARRANTY.
 

Per Pheonix Spas website.

I wonder how they tell if the damage was done before or after purchase.  Seems to me like they would always have proof that the spa wasn't covered accordingly.
Title: Re: Phoenix spas
Post by: Chas on August 06, 2004, 04:17:31 pm
Quote

I do a lot of travelling in North America. Can you tell me where HotSprings' plant  is located? I looked at their web site could'nt find it.

1280 Park Center Drive
Vista, CA 92083
Title: Re: Phoenix spas
Post by: stuart on August 06, 2004, 09:27:08 pm
Quote
I do a lot of travelling in North America. Can you tell me where HotSprings' plant  is located? I looked at their web site could'nt find it.


Just drive around Vista, CA until you see a big fancy building with all of those people standing out front!
Title: Re: Phoenix spas
Post by: Chas on August 07, 2004, 01:02:27 am
Quote
Just drive around Vista, CA until you see a big fancy building with all of those people standing out front!

Saves a fortune in mowing costs, which they pass on to you, the customer.
Title: Re: Phoenix spas
Post by: stuart on August 10, 2004, 11:24:57 am
Well guys, you did it! You helped me completely change my buddies mind, infact he said he will be a regular on this site when he gets the store up and going!

Thanks for the help!
Title: Re: Phoenix spas
Post by: autoplay on August 10, 2004, 05:48:09 pm
Just curious....after looking at the pictures from the Phoenix spa manufacturer.....do most of their tubs come pre-installed with critters and insects?

Maybe the spa deceptionist can find an angle on it,and exploit it?  He could use the slogan.....our spas are so internally hot,that they will incubate chicken eggs. And if you forget bout your chicklets or it gets too hot,there's always deviled eggs to be had.

Potential profit in any given scenerio....just ask a lawyer lol
Title: Re: Phoenix spas
Post by: stuart on August 10, 2004, 06:03:40 pm
Quote
Maybe the spa deceptionist can find an angle on it,and exploit it?  He could use the slogan.....our spas are so internally hot,that they will incubate chicken eggs. And if you forget bout your chicklets or it gets too hot,there's always deviled eggs to be had.


I thought he was working on a way to run heat ducts from the spa to the house and heat the whole house! Maybe thats why they need to store these tubs outside, they overheat the factory otherwise....
Title: Re: Phoenix spas
Post by: Drifter on August 10, 2004, 11:08:14 pm
You guys have it all wrong! That sun baked goodness is how they get those spas to create those perfect form fitting seats! See they just heat them up and then old buba sits in them and then they get the perfect mold! Also I noticed several of the spas were simply "air drying" after the gluing process! Hey isn't that how HS, Sundance, Master ect do it?    :o  :o  :o
Title: Re: Phoenix spas
Post by: Spatech_tuo on August 10, 2004, 11:51:37 pm
You guys don't get it. Those spas outside the Phoenix plant are simply a part of their Quality Control program. They set them out there for a day and if they don't blister they consider then OK to continue building. Those that blister get repaired and relabeled as Haven Spas.
Title: Re: Phoenix spas
Post by: Brewman on August 11, 2004, 08:14:47 am
Quote

I thought he was working on a way to run heat ducts from the spa to the house and heat the whole house! Maybe thats why they need to store these tubs outside, they overheat the factory otherwise....


I think what he's really working on is a way to sell the excess electricity his tubs create back to the electric company.  
Brewman