Hot Tub Forum

Original => Hot Tub Forum => Topic started by: Gibs on March 26, 2016, 08:54:19 am

Title: New to hot tubs
Post by: Gibs on March 26, 2016, 08:54:19 am
I am just starting my search for a hot tub to be semi flush in my deck. I live in Maine. Well after checking out these forums and a couple company websites, I have narrowed between the Hotsprings Highlife Grandee/Envoy(Not sure I want the added size of Grandee yet), or the Bullfrog A7L. Just for budgeting purposes, I contacted a dealer about the Envoy/Grandee pricing. They responded with 19.5 for the Grandee NXT and 19 for the Envoy. The non NXT versions were going to be slightly under 18K. Reading these forums, that seems to be some of the highest prices for these tubs. Should i even try to work with these guys or find another dealer that starts a bit lower? Thanks for any advice in advance.


Gibs
Title: Re: New to hot tubs
Post by: BullFrogSpasMN on March 26, 2016, 11:30:06 am
Grandee and Grandee NXT should fall in the 12-15K range depending on options, they are quoting you some imaginary MSRP number which is typical among some dealers if it is very obvious you're "kicking tires" or if you simply called and asked for a price over the phone.  The time to whittle down the price is when you've done your due diligence, wet testing, etc. and have checkbook/credit card in hand and are ready to buy
Title: Re: New to hot tubs
Post by: Compatico on March 26, 2016, 02:19:03 pm
I am just starting my search for a hot tub to be semi flush in my deck. I live in Maine. Well after checking out these forums and a couple company websites, I have narrowed between the Hotsprings Highlife Grandee/Envoy(Not sure I want the added size of Grandee yet), or the Bullfrog A7L. Just for budgeting purposes, I contacted a dealer about the Envoy/Grandee pricing. They responded with 19.5 for the Grandee NXT and 19 for the Envoy. The non NXT versions were going to be slightly under 18K. Reading these forums, that seems to be some of the highest prices for these tubs. Should i even try to work with these guys or find another dealer that starts a bit lower? Thanks for any advice in advance.
Gibs
As mentioned, those prices are full list prices and the dealer isn't taking you seriously yet. You'd have to go in to the store for a wet test and then talk prices once they know you're serious about making a purchase.

Oddly enough I contacted 2 Bullfrog dealers and one did the same thing, written quote at full list. The other quoted a decent price (also in writing) so I wouldn't have to haggle very much. They also followed up with further contact and they clearly wanted to get my business. The other shop didn't seem to care and never followed up, but they're closer to me by about 20km so I'd rather deal with them. The good thing is I know the prices now and what I can expect to pay from either dealer.
Title: Re: New to hot tubs
Post by: Gibs on March 26, 2016, 04:56:18 pm
OK I was hoping that was the case. That shop is several hours from me for the Grandee and Envoy. I have a dealer closer that I am going to this week. Well 2 actually that sell the ones I am looking at. Thanks for the advice.
Title: Re: New to hot tubs
Post by: CCC on March 26, 2016, 05:17:05 pm
I paid 12.1K for a Grandee (non-nxt, no Ace or stereo) in February. It came with delivery and all the accoutrements. I live in Washington state. I could have gotten an Envoy for around 10.5-11K.
Title: Re: New to hot tubs
Post by: Gibs on March 28, 2016, 07:41:48 pm
Went and checked out Bullfrogs today. A8 12500, A7L 11000. installed with chemicals and cover and such. Going this week to look at the HS models and see what I think of them. The BF dealer said there is wiggle room in their pricing but not an extreme amount. The BF numbers were for a new one ordered the way I want it.


Gib
Title: Re: New to hot tubs
Post by: Compatico on March 28, 2016, 11:49:39 pm
Went and checked out Bullfrogs today. A8 12500, A7L 11000. installed with chemicals and cover and such. Going this week to look at the HS models and see what I think of them. The BF dealer said there is wiggle room in their pricing but not an extreme amount. The BF numbers were for a new one ordered the way I want it.
Gib
Did you wet test? What they look like and how much they cost won't mean squat if you get it home and find it's not what you want. How a tub feels is very important or you won't enjoy it as much as would the "right" tub. Check out and wet test as many as possible.
Title: Re: New to hot tubs
Post by: Gibs on March 29, 2016, 05:22:05 pm
Not gonna buy without testing. but want to make sure I'm within my price range. Otherwise it is useless to even test the ones out of my range. I have awhile tip Im ready to buy yet. On a side note I went to another HS dealer today and it was better pricing than the other place by almost 7K. 12K for the grandee non nxt. And 11K for the envoy. So now options I have to decide on are whether we want a lounger in the tub, whether we want the options the BF tubs give with the jetpacks, whether it fits us depth wise with the build of the seating, and whether we like the user interfaces. In no way will I buy without wet testing. it is difficult when the places all close during the week at 5 and I can't get there til after 4 pm. The other half finally has a saturday off and we are gonna go out and start this weekend.

I will say I was more impressed at the first place I went as far as customer service than the next one.

What other tubs should I be checking in the same approximate price range as the A8 and Grandee? I know there are tons out there and the price points are all over the place but just want to make sure I get all the competitors. I have read lots of reviews on here and lots of threads but I just am not sure except for the fact that these 2 seem to come up a lot.

Thanks.
Title: Re: New to hot tubs
Post by: Gibs on March 29, 2016, 05:34:24 pm
Oh yeah and I had a question about a comment made from the one. "With the Ozone system, you don't need chemicals." The water won't be like getting in a pool. Is that actually correct? From what I read here it seems all these tubs need chemicals. Maybe that isn't what he meant to say Im not sure though. To me that would be a huge advantage as a lot less work and never having to buy that stuff, I just don't believe that. Can anyone who may sell these things please advise.

As I have read you still need them, but maybe not as much...

Gibs
Title: Re: New to hot tubs
Post by: Tman122 on March 29, 2016, 07:48:23 pm
There are a lot of good choices in that price range, who else is in your area?

Ozone WILL NOT sanitize your hot tub. You need to balance your water through adjustments in PH and Alkilitity and sanitize. I don't like the term "chemicals" but your making adjustments to your waters balance to make it almost neutral. Which is better water than untreated water. Same with sanitation, your adding disinfectant to your water. Better on your skin and pours and lungs to have clean water rather than dirty water.
Title: Re: New to hot tubs
Post by: Gibs on March 29, 2016, 08:07:01 pm
Dimension 1, Hot Spot, Caldera, saratoga. Jacuzzi is within an hour drive.  I think one of the guys on here is another The Hot Tub Guy but he is a little ways out there from us?


I did look at the sundance and Nordic ones at the first place also.


Gib
Title: Re: New to hot tubs
Post by: Jacuzzi Jim on March 29, 2016, 08:07:29 pm
There are a lot of good choices in that price range, who else is in your area?

Ozone WILL NOT sanitize your hot tub. You need to balance your water through adjustments in PH and Alkilitity and sanitize. I don't like the term "chemicals" but your making adjustments to your waters balance to make it almost neutral. Which is better water than untreated water. Same with sanitation, your adding disinfectant to your water. Better on your skin and pours and lungs to have clean water rather than dirty water.

  Good advice here!

  As for wet testing any store should be able to accommodate after hours.  I have done wet test for customers as late as 8 at night. You are making a hefty purchase, but that being said try going in early Saturday Morning. 
Title: Re: New to hot tubs
Post by: Hottubguy on March 29, 2016, 09:57:00 pm
There are a lot of good choices in that price range, who else is in your area?

Ozone WILL NOT sanitize your hot tub. You need to balance your water through adjustments in PH and Alkilitity and sanitize. I don't like the term "chemicals" but your making adjustments to your waters balance to make it almost neutral. Which is better water than untreated water. Same with sanitation, your adding disinfectant to your water. Better on your skin and pours and lungs to have clean water rather than dirty water.

  Good advice here!

  As for wet testing any store should be able to accommodate after hours.  I have done wet test for customers as late as 8 at night. You are making a hefty purchase, but that being said try going in early Saturday Morning.

I have done that also and many times before opening. I'm actually in the process of building a bamboo hut set in the back of my store where I plan on filling a couple tubs that will give people some privacy. I don't know where you are in Maine but if you are close to nh there are many brands represented in the Amherst area
Title: Re: New to hot tubs
Post by: Compatico on March 29, 2016, 11:32:43 pm
Not gonna buy without testing. but want to make sure I'm within my price range. Otherwise it is useless to even test the ones out of my range. I have awhile tip Im ready to buy yet. On a side note I went to another HS dealer today and it was better pricing than the other place by almost 7K.
That just means one place is pricing at list until they get you into the store and then you can get a realistic price quote.
Quote
will say I was more impressed at the first place I went as far as customer service than the next one.
That's part of the search process...some dealers are not great.
Quote
What other tubs should I be checking in the same approximate price range as the A8 and Grandee?
Just look at everything within your driving range. All tubs are different with different designs and therapy concepts. What you like I may hate, or vice versa. I've seen some really nice tubs that had lighting I didn't like. Or footwells full of jets that we don't want. Or pumps that only come on at high when I want dual speed so I can relax more quietly without the strong therapy of the jets.

That's why it's good to look at all brands to see what's out there.
Title: Re: New to hot tubs
Post by: Compatico on March 29, 2016, 11:41:58 pm
Oh yeah and I had a question about a comment made from the one. "With the Ozone system, you don't need chemicals."
That dealer was either lying or ignorant of the facts. Ozone is supposed to help to keep the tub clean, but you MUST use a sanitizer like chlorine or bromine if you intend to ever use the tub. If you just want to "Jones it" and never ever go in it then you might be able to fill it with clean water and run the ozone all day and keep it clean. But use it once and you'll need sanitizer because our bodies are always contaminated with some bacteria even right after a shower or bath.

Speaking of that, we always do a quick rinse off shower before using the tub. It really helps with reducing contaminants into the tub and extends water changes somewhat. I also rinse the filters every weekend and change them out with a spare set every month - the other set gets sanitized and dried till the next swap. Keeping the filters clean helps reduce the sanitizer demand because the filters don't kill contaminants, they just trap them so the sanitizer can work on them and keep them from floating around the tub. Remove those contaminants and you don't need as much sanitizer. Doing this I found it very easy to maintain water quality even using the tub on average 6 days a week with the two of us.
Title: Re: New to hot tubs
Post by: Gibs on March 31, 2016, 12:07:45 pm
Thanks for all the replies. Great advice and I thought when he said it that was a little off about not needing chemicals. Considering he stated after that about supplying chemicals for the first year later on. Maybe he misspoke and meant less chemicals needed if it has the ozone, but who knows. Anyway, the search will continue this weekend and wet testing to start.

Gib
Title: Re: New to hot tubs
Post by: Tman122 on March 31, 2016, 06:49:17 pm
Speaking of that, we always do a quick rinse off shower before using the tub. It really helps with reducing contaminants into the tub and extends water changes somewhat. I also rinse the filters every weekend and change them out with a spare set every month - the other set gets sanitized and dried till the next swap. Keeping the filters clean helps reduce the sanitizer demand because the filters don't kill contaminants, they just trap them so the sanitizer can work on them and keep them from floating around the tub. Remove those contaminants and you don't need as much sanitizer. Doing this I found it very easy to maintain water quality even using the tub on average 6 days a week with the two of us.

Good advice, be careful to not become a water Nazi, or Spa Nazi. Good advice. Above plus chlorine and don't wash your suits, or don't wear suits.  ;D
Title: Re: New to hot tubs
Post by: Gibs on April 16, 2016, 09:49:50 pm
We have decided on the Bullfrog A7. Unfortunately we only got to wet test an A8 as they don't have an A7 on the floor. Not because the quality of the HS wasn't good. We liked the interchangeable packs and the fact that we can change them by purchasing other packs. Yes expensive, but allows more flexibility. Got the pricing to a few dollars over 10K for it. The dealer we are going through was the best dealer we dealt with, which may have had something to do with us choosing the BF. We haven't had a tub before so I am pretty sure we can't go wrong with any of them anyway. Every one of them we tried was great and they had their own Pros and Cons. I was all about a lounger but we went with the regular and I am sure I will be ok with it. Thanks for advice throughout the process.
Title: Re: New to hot tubs
Post by: tomas21 on April 25, 2016, 06:50:04 pm
Gibs - What addon's did you get with the A7 for that price?
Title: Re: New to hot tubs
Post by: im45us on April 26, 2016, 08:04:09 am
I had a Hot Springs for 22 years and it died 2 years ago. I thought I would get another Hot Springs but ended up getting a Jacuzzi and love it. It just looked neater in the component cabinet. I'm sure the Hot Springs would have been fine. The other thing that swayed me was the dealer. At some point you will need service and if they have to travel far it will cost you even under warranty .
Title: Re: New to hot tubs
Post by: hottubdan on April 26, 2016, 10:49:56 am
I have to question everything a salesperson says when he says a blatant lie about chemicals.  He is saying what he thinks you want to hear.  What other things is he embellishing?
Title: Re: New to hot tubs
Post by: BullFrogSpasMN on April 26, 2016, 12:18:51 pm
We have decided on the Bullfrog A7. Unfortunately we only got to wet test an A8 as they don't have an A7 on the floor. Not because the quality of the HS wasn't good. We liked the interchangeable packs and the fact that we can change them by purchasing other packs. Yes expensive, but allows more flexibility. Got the pricing to a few dollars over 10K for it. The dealer we are going through was the best dealer we dealt with, which may have had something to do with us choosing the BF. We haven't had a tub before so I am pretty sure we can't go wrong with any of them anyway. Every one of them we tried was great and they had their own Pros and Cons. I was all about a lounger but we went with the regular and I am sure I will be ok with it. Thanks for advice throughout the process.

You made a great choice! Happy Soaking for years to come
Title: Re: New to hot tubs
Post by: Gibs on April 26, 2016, 05:06:33 pm
The only upgrade I got was an upgraded Ozone system. The A7 itself is Cinnabar with Hazelnut exterior. The Ozone system I got is dealer installed 250MG version. The tub was actually 9666 then the Ozone and tax. They have an upcoming sale and this one just happened to be a preordered tub for that sale with the setup we wanted. The packs we got were Alleviate, Neck Masuesse(sp), Wellness, Pulsator, and Oscillator. We loved them all! I was very comfortable with this dealer. The dealer himself was a main reason of going with those guys. We already have a deck audio system so didn't need that.

EDIT: That also had Chemicals, Cover, delivery and such too.


Gibs
Title: Re: New to hot tubs
Post by: Hottubprosne on April 26, 2016, 05:23:36 pm
WOW :) :) :) That was a great deal!
Title: Re: New to hot tubs
Post by: Gibs on April 26, 2016, 05:33:19 pm
They gave me a military discount of 400 off the sale price as long as I got that one they had already bought. Funny cause it was actually the color combo we wanted with the packs we wanted. Taxes were another 500+ and the ozone was close to that too. Taxes are different everywhere so I don't really consider that as part of it. So I guess 10200 with the 250 ozone. Was right in line with the budget we set for what we wanted and saving a bunch allowed us to also redo my deck with cedar that is matching the hazelnut exterior. I am happy with the deal.