Hot Tub Forum
Original => Hot Tub Forum => Topic started by: mgc91941 on June 20, 2004, 09:14:25 pm
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I've read plenty of positive feedback on Sundance Spas, but haven't found much on Catalina Spas? Anyone have any experience with Catalina?
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There is A catalina Dealer 10 miles away from me. From what I've heard Their warranty is a weak point. Ask for a factory copy. Real wood on the outside.(Plastic may be an option now.) Thermo barrier, they use Balboa controls. Wet test. The warranty is pro-rated and full of deductibles and fine print.
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I'm not sure on the details on the Catalina warranty but our Artesian / Master dealer says they used to sell Catalina but stopped when they changed their warranty. I assume that they made some change for the worse but I don't know what it was.
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We don't get alot of people asking our opinion of catalina more vs. sundance and hot springs. My sales rep had to call in a favor from a fellow rep just to get us copy of the warranty. the last I had seen the warranty was very pro -rated, and full of deductibles.
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Thank you all for the input. I think I'll be scratching Catalina off of our list. I also don't like the fact that they don't have any local distributors, which means servicing their warranty would likely be a problem as well.