Hot Tub Forum

Original => Hot Tub Forum => Topic started by: DamSam on February 27, 2014, 01:02:49 am

Title: New Buyer in Nebraska wanting brand opinions
Post by: DamSam on February 27, 2014, 01:02:49 am
Ok, as I said, I am finally starting my serious search for Hot Tubs. But this is allot worse than I thought.
 I have always wanted one but never pulled the trigger. Now it is time and I am on the hunt.
I am starting to realize the value of getting a good one vs. craigslist or "Big Box" brands that are 1/2 the price (initially). I am a firm believer in value / get what you pay for / and inexpensive vs. cheap. So I may have to bite the bullet and fess up a little more money.
My requirements for what I want and want it for may help you help me.
- Wanted to pay les than $4K but that seems unreasonable so hoping for the $5 to (Max)$6k range.
- Want a tub that is for 4-5 people, around 300-350gal,  aprox  85"x85"x36" deep.
- Unobstructed seating but I do like the one lounger (flatter style so it can be used kinda like a cooling bench).
- Textured surface
- Two pumps. One for jet and one for circulation.
- 220v since I live in Nebraska, it gets cold and it will be located outside.
- I want one that I can move without fear of failure. Recently retired military so I probably will not stay in NE much longer.
- Want one I do not have to have on a concrete pad. EZ-pad (or equivalent) or wood frame will be used so when I move, I will not have to remove a concrete pad or dig up gravel/paver base.

I think all this is possible and if not then maybe I will need to delay my dream longer.
A few brands I am interested in are Bullfrog-R6L (but no dealers close) / then there is Hot Springs - Rhythm or Relax / but then I also liked the Lazyboy - Relieve or Revive but I have seen a few people say no way to Lazyboy... Why? it was very comfortable (Dry) and seems to have good insulation / warranty.

So after reading all this, what are your thoughts. DISCLAIMER!!! I am asking for your constructive criticism and suggestions. I agree with another poster I read here. I do not need you to bash other brands, sell me yours! If there is a legitimate issue, please tell me facts. So please give me your thoughts and suggestions.

Thanks... Sam


Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Isaac-1 on February 27, 2014, 02:41:06 am
I started out shopping for a hot tub a couple of months ago roughly on the same budget as your looking, I live in the middle of nowhere (west central Louisiana for me), so the nearest real dealers that keep more than 1 tub in stock are 50-70 miles away.  In my case I was looking for something a little smaller, as it will usually just be me in the tub, as my wife has a condition where she has to avoid being over heated.  It was not long before I found that $5-6,000 would mean second tier products, or getting really lucky on clearance, etc first tier, so being a fairly handy DIY type, I started looking at the used market, as I knew if I depended on dealer support for maintenance in my area then I would be greatly limiting my options.  As chance would have it after only a couple of weeks of shopping I found a nice looking older (1998) Hot Springs Jetsetter for $1,000 which seems to have fit my needs nicely, at a price of less than 1/4 of my original budget (including the cost of installation and minor maintenance, new circulation pump, and new ozonator).  Along the way I spotted a surpising number of other nice used tubs, some before I bought mine, but mostly after I had my deal in place, but before pickup.  These included a 3-4 year old Bullfrog (R7 I think) for $3,500, a fairly nice looking  indoor kept 1997 HS Sovereign for $1,200, another 2007 Sovereign, also for $1,200 (this one looked like it had been outdoors its whole life), and just this week a 2013 HS Jetsetter for $3,000 (new cost $6,500) this last one sold within about 4 or 5 days of being listed online.  All of these tubs were listed in the last 30-40 days, and all within 150 miles of me, and this does not count the junk that was out there.
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: DamSam on February 27, 2014, 09:02:49 am
Do not get me wrong. I have not discounted craigslist all together, it is just hard to find a decent one. Plus usually the good ones get gone ASAP.
Glad to hear you found a good one though. I'm still on the hunt.
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Hottubguy on February 27, 2014, 10:42:21 am
I think your biggest obstacle is going to be the price you want to pay.  None of those tubs you like will be priced below $6K.  I will skip Bullfrog becuse I don't know much about them.  Hot Spring makes a great tub.  Full foam insulation for those cold Nebraska winters so you might want to look at the hot spot line.  Those tubs can be had in the 6k range.  Lazy Boy makes a very comfortable tub.  It doesn't have very good insulation though and is usually priced very high.  I thoink the reason most don't like that particular brand is bercause it has been passed on to manufacturer after manufacturer.  It was previously made by tatum who was known for making cheap and unreliable products.  They went bankrupt.  It is currently made by Hydropool in Canada who is a respected hot tub manufacturer.  My biggest complaint on that tub is more on there higher end side where the costs are outrageous for what you get plus there warranty doesn't stack up to any of the other major manufacturers.  Some of the really good "value" tubs to look at would be either Nordic or Viking.  Each of those would have a plethora of options in your price range.  Happy hunting
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: rosewoodsteel on February 27, 2014, 01:59:13 pm
DamSam,
When I first thought of replacing my old Coleman, I figured I could pick up a nice tub in the price range that you have mentioned.    That went by the wayside fast...:).    I also found out how the options (tv, stereo, fancy lighting system, etc) jacked up prices considerably.   Since I don't really care for those things, it was easy for me not to get side tracked.    One of the manufacturers I liked, was Bullfrog.   I believe they are a good company with a good product.   The tub I ultimately purchased, though, was the Artic Klondiker.    I, for one, prefer the perimeter insulation, for a number of reasons.
   
Keep on researching and I'm sure you will find the tub that is right for you.
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Isaac-1 on February 27, 2014, 02:06:20 pm
If looking online I would suggest searching daily, and checking not only craigslist, but ebay, oodle, bookoo, etc.  (searchtempest is also good at looking at craigslist in neighboring areas)
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Hottubprosne on March 05, 2014, 01:35:04 pm
Where are you located in nebraska.
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: DamSam on March 05, 2014, 11:06:49 pm
Where are you located in nebraska.
I live in Bellevue, NE. I would love to talk with a Hot Springs dealer that I cannot deal with send me a personal message. I have three questions for you if you have a few minutes to spare.
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: DamSam on March 05, 2014, 11:17:05 pm
I have found a few good sounding tubs on craigslist. They seem litigate but by the time I drive two hours there check it out, dive another two hours home, rent a trailer then do it again. I would be looking at 8 to 10 hours travel then trailer rental the I would have to get helpers. This project may just have to wait. I know my top dollar and not gonna settle for less than I want. Really close but not quite there yet.  :-\
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: DamSam on March 07, 2014, 11:15:36 am
Any Hot Spring (Hot Spot only) / Caldera / Lazy-Boy dealers willing to contact me? I want to see if I am getting a good deal where to bargain at. The problem is, there seems to be no standard. Amongst dealers and regions. I am not looking to rip off anyone and I understand completely that a store has to make some money to operate. But I also understand too that if I buy from a store I am more than likely to come back there for supplies and extras. Just like an automobile, I do not expect them to make much if any on the initial sell, it is all the stuff that gets added later makes up for that.

Some of the ones I am looking at;
Used 06 Bull Frog - reported good condition, 2 hr drive plus I transport/set up - $2,500 (so far this is my best choice I think)
New HS Hot Spot Relay - I would have to get electrician and site prep but $5,900 (tax / set-up / start up chemicals) Is this the best deal I could get?
New Caldera - Vacanza Series - Looks same as Hot Spot but have no quotes yet, waiting on local deal to reply.
I really liked the look of the Lazy boy Revive but was out of budget, next I liked the seating of the Relieve but no price to compare to. Any thoughts?

I do want your inputs but no bashing please! These are the tubs that I think I can walk away (Tax and extras included) with under the 6K mark and still have a quality tub with the features I want. If there is a (affordable) brand I am overlooking, let me know.

Nordic - Did not like the way the seats have a wedge in between each seat
Bull Frog - No dealer in the area
Viking - No dealer but interested on price for "Legend"
Artic - closest dealer is over 2 hr away.

  >:( Banging My Head! :-\ :(
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Hottubguy on March 07, 2014, 12:11:37 pm
I would stay away from the 06 bullfrog unless you can get it for closer to a $1000.  I'm not all the familiar with them but have heard they make a very good tub now but that's with a number of improvements they have made over the last couple of years.  Back in 06 they didn't have a very good rep at all.  The vacancza series tubs should be comparable to the hot spot price.  That is what they go for so $5900 is right in line with pricing I have heard on them.  It's not reasonable to not expect the dealer ''make much if any on the initial sell"  We are in business to make money not break even.  If I wasn't looking to make money today I would've stayed in bed for the day.  Did you look at the Nordic Escape?  That tub has open seating and if you do the SE line you should be able to get it for closer to $5k.  Pricing on the Lazy boy is what it is, very expensive.  I don't think you can get any bullfrog for $6k but I don't know that for sure
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Isaac-1 on March 07, 2014, 02:07:16 pm
Arctic will sell to you factory direct if you don't have a local dealer, I am not sure how close they consider local to be though.  I looked at them before buying my used Jetsetter a couple of months ago, and qualitfied for direct sale as the nearest dealer was hundreds of miles away.  At the time the prices started around $5,000 for their smaller tubs, not sure if that was delivered or FOB.  They claimed it was at dealer pricing, and was about 20% off MSRP, but I suspect while this may be dealer price, I suspect real dealers get other discounts, kickbacks, rebates, etc.  I think there was also some option of getting cosmetic blemished tubs for another 3% off, which seems like a little too close to full price for my tastes.

Ike
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: DamSam on March 07, 2014, 02:39:21 pm
Thanks Isaac, I just got a quote from a Artic factory direct dealer and the Bare Essential line (I figured their lower end) was still beyond where I need to be.

Hottubguy, I understand that dealers want/need to make money. Everyone I have talked to, I have explained that I understand that they are there to sell and they have to make some money on. I do understand how a "Business" works. What I do not agree with are the extremely overrated mark-ups on the MSRP. There is no real way for a buyer like me to understand how much a tub is actually worth. That is why I am here is to educate myself and hopefully others but not get laughed at or insult someone's worth by lowballing a price. That is why I said they should make a few dollars of the initial, knowing that good customer service and honesty will bring repeat business, word of mouth, trustworthiness, and I will be more likely to go back there for supplies instead of ordering online. Building a long term relationship vs the "Hit it and Quit it" or get as much as you can on the first round, like some of the dealers I have met. I am not the only one that sees this. One post I read here, someone asked an opinion about a tub and another person asked if it was lined in gold! That is why so many people here ask these questions. At least with automobiles you have the availability to look up the Kelly Blue Book (or equivalent) value to see and compare too. I have looked and looked but have not found a source that racks and stacks tubs and gives price comparisons or even a high-low range.
I have a max I am willing to pay and I know what I want. As I stated previously, I may just be better off waiting for what I want instead of settling or until I find the right pre-owned. It just sucks that I have nothing to compare to, to know if I am getting a "good" deal or "suckered".
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Hottubguy on March 07, 2014, 04:10:37 pm
Arctic will sell to you factory direct if you don't have a local dealer, I am not sure how close they consider local to be though.  I looked at them before buying my used Jetsetter a couple of months ago, and qualitfied for direct sale as the nearest dealer was hundreds of miles away.  At the time the prices started around $5,000 for their smaller tubs, not sure if that was delivered or FOB.  They claimed it was at dealer pricing, and was about 20% off MSRP, but I suspect while this may be dealer price, I suspect real dealers get other discounts, kickbacks, rebates, etc.  I think there was also some option of getting cosmetic blemished tubs for another 3% off, which seems like a little too close to full price for my tastes.

Ike

Dealers don't get kickbacks, rebates or any other discount.  We all pretty much pay the same for which ever product we are selling.  The only difference is the shipping
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Hottubguy on March 07, 2014, 04:15:05 pm
Thanks Isaac, I just got a quote from a Artic factory direct dealer and the Bare Essential line (I figured their lower end) was still beyond where I need to be.

Hottubguy, I understand that dealers want/need to make money. Everyone I have talked to, I have explained that I understand that they are there to sell and they have to make some money on. I do understand how a "Business" works. What I do not agree with are the extremely overrated mark-ups on the MSRP. There is no real way for a buyer like me to understand how much a tub is actually worth. That is why I am here is to educate myself and hopefully others but not get laughed at or insult someone's worth by lowballing a price. That is why I said they should make a few dollars of the initial, knowing that good customer service and honesty will bring repeat business, word of mouth, trustworthiness, and I will be more likely to go back there for supplies instead of ordering online. Building a long term relationship vs the "Hit it and Quit it" or get as much as you can on the first round, like some of the dealers I have met. I am not the only one that sees this. One post I read here, someone asked an opinion about a tub and another person asked if it was lined in gold! That is why so many people here ask these questions. At least with automobiles you have the availability to look up the Kelly Blue Book (or equivalent) value to see and compare too. I have looked and looked but have not found a source that racks and stacks tubs and gives price comparisons or even a high-low range.
I have a max I am willing to pay and I know what I want. As I stated previously, I may just be better off waiting for what I want instead of settling or until I find the right pre-owned. It just sucks that I have nothing to compare to, to know if I am getting a "good" deal or "suckered".

If you are dealing with a hot tub only company the only 2 ways to make money are on the service end and the hot tub purchase.  Dealers don't make much on the chemical side unless they can do a huge volume.  The prices you have gotten are fair on the hot spot.  You can search throughout this site and see what other people pay.  Fortunately for me my main business is new pool construction so I can price my hot tubs accordingly but at the end of the day if I'm not making money on them I'd rather not sell them
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Ryan VSO on March 07, 2014, 04:42:19 pm
I think this is a good description (Y)
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Isaac-1 on March 07, 2014, 05:39:59 pm

Dealers don't get kickbacks, rebates or any other discount.  We all pretty much pay the same for which ever product we are selling.  The only difference is the shipping

If dealers are paying 80% of MSRP I don't see how anyone makes it in the business with relatively low sales volume and high overhead
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Ryan VSO on March 07, 2014, 06:04:29 pm
Dealer usually make 35-40 % margin while online is between 10-20% ... Both have about the same amount of money at the end of the year .
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Hottubguy on March 07, 2014, 06:41:39 pm

Dealers don't get kickbacks, rebates or any other discount.  We all pretty much pay the same for which ever product we are selling.  The only difference is the shipping

If dealers are paying 80% of MSRP I don't see how anyone makes it in the businesus with relatively low sales volume and high overhead


Who said dealers pay 80% of msrp. The only manufacturer that I have dealt with that msrp are close to being what a consumer can expect to pay for a tub is marquis. A couple other manufacturers I have dealt with have absolutely crazy high msrp. The manufacturer usually sets those. Dealers might make 35-40 on the tub but consumers want free delivery, steps, start up chems, and cover lifters. We have to pay for those so that decreases the margins we as dealers make
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Hottubguy on March 07, 2014, 06:43:38 pm
Then you also have to figure in warranty expenses. Manufacturers don't reimburse much so it ends up costing me money every time I send someone out on a warranty call. Thankfully I carry marquis and Nordic so my in warranty expense is relatively low
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Isaac-1 on March 07, 2014, 08:17:21 pm
My point was, when I inquired with Arctic about their factory direct pricing due to living in an area with no dealer a couple of months ago, the response I received was a statement that I would be elegeable to buy at dealer price, followed by a quote with MSRP and my price on select models, the pricing varried a bit, but was around 80% of MSRP, I was offered an additional 3% off their "B" quality cosmetic blemish tubs, on an as available basis.  Hence my statement about suggesting that actual dealers might pay less than "dealer" price through some program such as rebates, etc.
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Hottubguy on March 07, 2014, 08:46:32 pm
Oh gotcha, I'm guessing most arctic dealers prob sell at 80% or so off msrp if that was the case. I have no idea though. I haven't seen an arctic spa in awhile and the nearest dealer to me is 75 miles or so away so I have no idea what they sell for. A manufacturer has to protect there dealers because even though you don't live near one if arctic gave you x price and then you called a dealer and they gave you a much higher price then the dealer would be understandably upset.
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: DamSam on March 07, 2014, 09:14:59 pm
Ok… so I may have to change my tune. How does the Marquis e-545 rack and stack in the hot tub world? Opinions here? Over budget but exactly what I want. Even wet tested. Between 7 and 8k. Gonna sleep on it. Would like opinions compared to Artic or other reputable hubs with the same features. If I have to pay to get what I want then I want quality.
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Ryan VSO on March 07, 2014, 09:29:03 pm
Artic will be more expensive unless you go with the coyote range . If the marquis 545 retail between I would definately pass on it lol. Jacuzzi j-235 for les than 5500$ would be an option . You can ask Jacuzzi Jim how much he retail it for .

cheers
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Hottubguy on March 07, 2014, 09:35:07 pm
It's a great tub.  That tub has been by far my best seller of 2014 and was my 2nd best seller of 2013. It's a much better tub then the 200 series jacuzzi or the hot spot line. It's very well constructed and uses the same pumps as the signature line. What options come with it at that price?
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: DamSam on March 08, 2014, 12:30:45 am
Artic will be more expensive unless you go with the coyote range . If the marquis 545 retail between I would definately pass on it lol. Jacuzzi j-235 for les than 5500$ would be an option . You can ask Jacuzzi Jim how much he retail it for .

cheers
I was quoted a little over $7K for and Artic Bear Essential line Midnight Sun with 30 jets and 2 pumps. One problem is it would be factory direct since we do not have a dealer here. Sight unseen...
I have not looked at Jacuzzi brand yet as I figured tem out of my range. I guess I should check them out.
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: DamSam on March 08, 2014, 12:59:46 am
It's a great tub.  That tub has been by far my best seller of 2014 and was my 2nd best seller of 2013. It's a much better tub then the 200 series jacuzzi or the hot spot line. It's very well constructed and uses the same pumps as the signature line. What options come with it at that price?
Even though I maybe falling into the Hot Tub trap and having to re-access my budget a little. I still cannot justify that kind of money for a luxury item right now. I was told right around $7500 for me to order a 545. I do not think any other options were included in that price. The only way I was considering it was I really liked it! but I had to walk away and think on it. That is $2K more than the Hot Spot I have been looking at. Should I look into the Jacuzzi? Is there a place to look true and fair ratings. I am not looking for bells an whistles. I just want an energy efficient warm water tub with bubbles that is comfortable/35" deep (I'm tall) not going to break on me right away or the day after the warranty runs out. I am not difficult, just picky and I hate to let go of the money I work hard for. :-\
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: dunecritter on March 08, 2014, 04:49:13 am
The Hot Spot tub is a solid and efficient tub backed by a true warranty from HS...my only reserve is it has no 24 hr circulation pump...I like circ pumps and was told one could be added. Not sure how it stacks up to the other tub you want but rest assure it's a good unit.
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: DamSam on March 08, 2014, 10:42:03 am
I have been told (by other dealers of course) that the circulation pump was not a good good thing after all. That is the confusing stuff every dealer has something bad to say about the competition and it is hard to decipher which to believe. Like an unbiased pro vs con article. That is why I am here looking to see through the smoke and mirrors and clear up some of the fog.
Does any one know anything about lazy boy hot tubs? I know they seem over priced but is that their only down fall? Going looking again today.
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Hottubguy on March 08, 2014, 11:41:25 am
I wouldn't let having a circ pump or not having one sway me in my buying decision.  They work good but are usually the first thing that goes on a tub.  If you buy a tub with a shorter warranty I would always skip that.  Any reputable brand should be able to maintain water clarity with proper filtration with or without a circ pump.  What particular questions do you have about lazy boy?
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: DamSam on March 08, 2014, 12:20:15 pm
I like the way they sit. Go figure, they are most famous for recliners. But I was interested on spa quality and is the prices anywhere close to value or paying for a name. Quality like shell longevity / electronics / insulation? Like I said they sit well (dry).
One thing that impressed me was the pre owned marquis. They had about 5 or so that all looked almost new and the shell quality was immaculate. One looked a little older but not faded. That was was a 98 model and the others were all 2000-2003 lines. I was impressed that they held up that well. Unfortunately they must hold their value too cause they were being sold at 4-6k with only 30 day warranty. Had to pass on the preowned.
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Hottubguy on March 08, 2014, 12:51:29 pm
They are a comfortable spa.  In the hydropool line they offer they use all balboa equipment.  All decent stuff.  Pumps are aqua flo by gecko which are good pumps.  They use perimeter insulation like the arctic's.  when i sold hydropool about 10 years ago they were full foamed at the the time not sure why they switched.  The shell's in the hydo's withstood time as I see a lot of 10+ year old ones out there still.  I don't think the quality in them was as good as the hot springs, jacuzzi, marquis, caldera but not that far off.  None of the parts are proprietory so they shouldn't cost huge money to fix down the road.  I'm assuming Lazy Boy uses similar equipment to hydropool because they are made by the same company at the same plant.  The company i used to work for now sells mainly lazy boy and I know he has been very happy with them.  What are you being quoted on the Lazy Boy's?  Also did you try negoitiating the price of the marquis down at all?
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: DamSam on March 08, 2014, 01:23:22 pm
Thanks Hottubguy! That was probably the most helpful info yet. I tried talking price but my salesman (who I really liked) acted like he was going above and beyond already taking 1400 off asking price. Not sure if there was wiggle room or not but he seemed genuine.
So update, I just left Jacuzzi. I actually liked this tub (J235) too. But store did not make me feel the love. I think the salesman is why I liked the marquis. But anyway they have the J235 listed at 5900 and do not seem like they were willing to deal. So I said politely thank you very much and now it is off to the next one. One stop I'll be making is master spa to check out a CLS738L. I'll keep ya posted.
Oh yeah, I do not have a quote on the lazy boy yet but the one I am interested in is the signature series Relieve. Looks like it would be what I want. Kinda cross between lounger and seat combo.
So off I go.
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Jacuzzi Jim on March 08, 2014, 03:40:26 pm
  I just sold literally 30 min ago a J-235 for 5695.00 add lift and steps came right up to 5995.00 plus tax..     So he was in the ball park, but if you don't feel the love like you said on to the next one..     What's stupid IMO If I have someone come in and they are a couple hundred less than where I am.  I will take the deal any day of the week.    Why let them go to another dealer, specially if they are ready to dance right then and there..      Still doesn't matter if you don't like the guy though.
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: DamSam on March 08, 2014, 03:54:21 pm
Jacuzzi Jim - that was one of the things I mentioned about customer service… we did not really talk price. I pointed to the sale plaque on the side of the tub and asked, so is this the price or is there any wiggle room and he said that is what we sell them for. If I were a dealer, I would have at least asked what range I needed to be in!
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: dunecritter on March 08, 2014, 04:43:45 pm
I wouldn't let having a circ pump or not having one sway me in my buying decision.  They work good but are usually the first thing that goes on a tub.  If you buy a tub with a shorter warranty I would always skip that.  Any reputable brand should be able to maintain water clarity with proper filtration with or without a circ pump.  What particular questions do you have about lazy boy?
I would almost always agree with this but some times not as example to where the tub is located...If I had it on the patio just outside my bedroom window or my newborn children's room I certainly wouldn't want to listen to the main pump kick on and off to cycle and clean when it needed to....It also needs to run anytime the tub requires to be heated. That's something that is often overlooked and all my personal earlier tubs I've owned did not have circ pumps but all the later Jacuzzi's and Sundance and both my High Life Hot Spring tubs have small Circulation pumps and I do like that I never have to listen to my tubs cycle on and off. I like the water movement/filtering 24/7 personally. It's arguable as to if its actually more efficient with a small Circulation pump but I believe it is.
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: richierich on March 08, 2014, 08:38:17 pm
Isn't the way the heater is plumbed in different when there is a small circulation pump. It seems that my circulation pump and heater are separate from the 2 main pumps therefore the heating element never has to have large amounts of fast flowing water going across it. If this is the case I would think having a circulation pump is a  definite plus. 
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: DamSam on March 10, 2014, 11:51:49 am
I have had viable arguments about the circ pump pros and cons. As someone else stated before, I will not let it be a deal breaker. But I like to be an informed buyer, so thank you!
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Ryan VSO on March 10, 2014, 12:11:57 pm
what would be the negative aspect of a circ pump?
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: DamSam on March 10, 2014, 01:19:31 pm
Ok, I am on my rant again. I promise this will come to an end soon.
These are what my current options are. Please feel free to give feedback, Rack and Stack, send personal messages, call me ignorant (for lack of knowing) and consider price range. ( I am only putting price within +/- average. I feel as I am getting rapped by some of these dealers and some I legitimately offering me a good price but more than I can go for. But I may bite the bullet and go a little over planned to get a quality product. My reasoning for these models are; size and depth (tall guy) / seating arrangement / 2 pump system / warranty / affordability / availability and dealership relationship.

These are not in any certain order.

La-Z-Boy Relieve - aprox $7000 - still working price, very comfortable and great looking warranty - http://www.lazboyspas.com/lazboy-spas-hot-tubs-signature-collection/relieve/
Marquis E545 - aprox $7400 - still working price, great dealer, seat sits a little straight up would like a little more recline other than that it is Perfect. http://www.marquisspas.com/hot_tub/models/545.asp
Celebrity Hollywood model - $5900 -  Marquis dealer said almost same as E545 if I needed to cut cost. Same shell. http://www.celebrityhottubs.com/hollywood-hot-tub.asp
Clarity Spa (Master Spa) CLS738L - $5600 - Nice. Is it worth it? I like it but some have said beware. ??? Closest to budget. http://www.clarityspas.com/cls738l.php
Hot Spot Relay - $5600 - for $450 more I an have an Ozanator installed. Sold as a Hot Spring, but it's not! Even dealer did not seem as enthused about its quality. http://www.hotspring.com/shop-hot-tub-models/hotspot/relay
Last but not least,
Sundance 680 series Peyton - $5900 but not negotiated - Just found this one by accident in my travels on Saturday.  http://www.sundancespas.com/680series/peyton/

Again no bashing but would like constructive criticism.

Thanks.
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: DamSam on March 10, 2014, 01:23:41 pm
what would be the negative aspect of a circ pump?
Some told me that it is a pump that runs 24/7 , burns out quicker, has to work harder to keep tub warm making heater work more. Again I just try to take in all the comments which usually ends up flushing out the BS. So what I have come up with is it would be a nice thing to have but it is not a make or break item of concern.
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: TwinCitiesHotSpring on March 10, 2014, 01:29:28 pm
Ok, I am on my rant again. I promise this will come to an end soon.
These are what my current options are. Please feel free to give feedback, Rack and Stack, send personal messages, call me ignorant (for lack of knowing) and consider price range. ( I am only putting price within +/- average. I feel as I am getting rapped by some of these dealers and some I legitimately offering me a good price but more than I can go for. But I may bite the bullet and go a little over planned to get a quality product. My reasoning for these models are; size and depth (tall guy) / seating arrangement / 2 pump system / warranty / affordability / availability and dealership relationship.

These are not in any certain order.

La-Z-Boy Relieve - aprox $7000 - still working price, very comfortable and great looking warranty - http://www.lazboyspas.com/lazboy-spas-hot-tubs-signature-collection/relieve/
Marquis E545 - aprox $7400 - still working price, great dealer, seat sits a little straight up would like a little more recline other than that it is Perfect. http://www.marquisspas.com/hot_tub/models/545.asp
Celebrity Hollywood model - $5900 -  Marquis dealer said almost same as E545 if I needed to cut cost. Same shell. http://www.celebrityhottubs.com/hollywood-hot-tub.asp
Clarity Spa (Master Spa) CLS738L - $5600 - Nice. Is it worth it? I like it but some have said beware. ??? Closest to budget. http://www.clarityspas.com/cls738l.php
Hot Spot Relay - $5600 - for $450 more I an have an Ozanator installed. Sold as a Hot Spring, but it's not! Even dealer did not seem as enthused about its quality. http://www.hotspring.com/shop-hot-tub-models/hotspot/relay
Last but not least,
Sundance 680 series Peyton - $5900 but not negotiated - Just found this one by accident in my travels on Saturday.  http://www.sundancespas.com/680series/peyton/

Again no bashing but would like constructive criticism.

Thanks.

Out of that list the 'Relay' an the 'Peyton' will be your best value/bang for your buck....Marquis would be 3rd on the list but for 8k w/ tax I'd like to see more than a 2 yr component warranty which is what the peyton and relay have for ~$1,700 less

edit: always wet test, it can easily sway you one way or another
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Ryan VSO on March 10, 2014, 03:48:41 pm
what would be the negative aspect of a circ pump?
Some told me that it is a pump that runs 24/7 , burns out quicker, has to work harder to keep tub warm making heater work more. Again I just try to take in all the comments which usually ends up flushing out the BS. So what I have come up with is it would be a nice thing to have but it is not a make or break item of concern.

A circulation pump have a 40 gallon per minute flow rate , you normally have  400 gallons in your tub . If you dont have a circulation pump in your spa it does mean that you will have a 2 speed pump , first speed will do the filtration at 4 amp  average . You can set your circulation pump to run 2,4,6,8,12 or even 24 hours a day if you want , we do recommend 8 hours of filtration a day while other member over here would suggest 4 hours .

Your heater wont be used more with a circ pump or a 2 speed pump , a 2 speed pump wont last longer than a circ pump if used on the same cycle ( same quality pump ) .

The facts are that a circ pump will cost less to run ( 1.5 amp compared to 4 amp ) , since its the pump you will use the most it will cost you less to replace it once it broke ( 150 $ compared to 350 $ ) and It will produce a lot less noise .

Why would someone say otherwise ? He was maybe selling cars 4 months ago and just jump in into the spa market  .. or maybe he had to find something to say against it because the brand he sell doesnt offer it .

Why would a manufacturer not include a circ pump ? Some spa controller doesnt allow it and if you want to it enabled you must upgrade the pack and it cost more money to the manufacturer , you have to keep all those pumps in inventory. Some manufacturer just doesnt care if it cost you more money to run it or replace it .

That being said , When all those facts are showed to the custumers , the additional cost for the manufactuer is worth it because it give an additional value to the product .
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: TwinCitiesHotSpring on March 10, 2014, 05:15:42 pm
what would be the negative aspect of a circ pump?
Some told me that it is a pump that runs 24/7 , burns out quicker, has to work harder to keep tub warm making heater work more. Again I just try to take in all the comments which usually ends up flushing out the BS. So what I have come up with is it would be a nice thing to have but it is not a make or break item of concern.

A circulation pump have a 40 gallon per minute flow rate , you normally have  400 gallons in your tub . If you dont have a circulation pump in your spa it does mean that you will have a 2 speed pump , first speed will do the filtration at 4 amp  average . You can set your circulation pump to run 2,4,6,8,12 or even 24 hours a day if you want , we do recommend 8 hours of filtration a day while other member over here would suggest 4 hours .

Your heater wont be used more with a circ pump or a 2 speed pump , a 2 speed pump wont last longer than a circ pump if used on the same cycle ( same quality pump ) .

The facts are that a circ pump will cost less to run ( 1.5 amp compared to 4 amp ) , since its the pump you will use the most it will cost you less to replace it once it broke ( 150 $ compared to 350 $ ) and It will produce a lot less noise .

Why would someone say otherwise ? He was maybe selling cars 4 months ago and just jump in into the spa market  .. or maybe he had to find something to say against it because the brand he sell doesnt offer it .

Why would a manufacturer not include a circ pump ? Some spa controller doesnt allow it and if you want to it enabled you must upgrade the pack and it cost more money to the manufacturer , you have to keep all those pumps in inventory. Some manufacturer just doesnt care if it cost you more money to run it or replace it .

That being said , When all those facts are showed to the custumers , the additional cost for the manufactuer is worth it because it give an additional value to the product .


I'll play devils advocate (mind you I sell Hot Spring so I'm a fan of 24hr silent circulation) buuut not all customers see nor care about the "additional value" to the product that a circ pump adds....as long as a standard pump on low speed provides enough turnover to keep the water clear (along with proper chemical maintenance of course) is all that really matters to some.  They would rather avoid the additional cost of the pump, extra plumbing and labor involved in putting one in, etc.

With all that said I would love to see  the majority of manufactures at least "setup" their tubs so that it could be easily added as an option....just my .02
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Ryan VSO on March 10, 2014, 05:23:56 pm
Yeah thats sad , I sell Vortex and every spa we build does include a programable circ pump , that should be a standard .
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Hottubguy on March 10, 2014, 05:44:09 pm
I think they work but aren't needed. The goal is to have a spa that is clean, sanitized and hot. Circ pumps work but so don't non circ pump tubs. I have sold both in the past but in my experience the first thing that usually needs to be replaced in a tub is the circ pump. So if you can have the same results without one then what is the need
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Ryan VSO on March 10, 2014, 05:47:41 pm
the need is simple , if you dont have a circ pump , you have to use your 2 speed pump to make the filtration and the heating resulting in an higher electricity cost , secondly a circ pump is silent and thirdly it cost half of the price to replace one ( wich will last as long as a 2 speed pump ) .
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: DamSam on March 10, 2014, 06:08:45 pm
Does the hot spot relay come with one (Circulation Pump)?

The Relay does not come with an Ozanator (or equivalent) like most other brands have standard. It is a $450 upgrade. This all makes my brain hurt.
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Ryan VSO on March 10, 2014, 06:16:07 pm
They might list it as an option and use it  to close the sale , Theres much better product than an ozonator for about the same price ....  I would not pay 500 $ for an ozonator if I were you .
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Hottubguy on March 10, 2014, 06:44:56 pm
I wouldn't agree with that. What kind of circ pump are you using that does 40 gpm as most I know of do between 6-15gpm?  I have seen lots of people replacing those pumps quite often while most 2 speed spa pumps last over 8-10 years. I think circ pumps work fine but I wouldn't base my purchase on that. There are 2 different ways to achieve the same end result. Marquis are known to be one of the leaders in energy efficiency yet don't use a circ pump so that argument doesn't hold really hold up. If you set a marquis to run for 2 hours per day at 80 gpm then that's 9600 gallons whereas if you set a circ pump drawing 15 gpm for 8 hours then you get 7200 gallons. On low speed the mp-160 pump draws about 3 amps and you said your circ pump draws 1.5 amps so again I don't see any cost difference. A circ pump will be a little quieter but you can't really hear the marquis when they are in circulating mode anyway
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: TwinCitiesHotSpring on March 10, 2014, 06:46:50 pm
Does the hot spot relay come with one (Circulation Pump)?

The Relay does not come with an Ozanator (or equivalent) like most other brands have standard. It is a $450 upgrade. This all makes my brain hurt.


all Limelight and Highlife collection models have 24hr. silent circ. pump standard but the Rhythm, Relay, Tempo do not and its not even an option.

BTW your brain hurts because your over analyzing every small detail...My advice, pick a few reputable brands (Hot Spring, Sundance, Jacuzzi, Marquis) find models within those brands that meet your needs and budget...take the family and wet test a couple of them and pick the one you find most comfortable

Happy Soaking!!!
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Sam on March 10, 2014, 06:53:16 pm
I wouldn't agree with that. What kind of circ pump are you using that does 40 gpm as most I know of do between 6-15gpm?  I have seen lots of people replacing those pumps quite often while most 2 speed spa pumps last over 8-10 years. I think circ pumps work fine but I wouldn't base my purchase on that. There are 2 different ways to achieve the same end result. Marquis are known to be one of the leaders in energy efficiency yet don't use a circ pump so that argument doesn't hold really hold up. If you set a marquis to run for 2 hours per day at 80 gpm then that's 9600 gallons whereas if you set a circ pump drawing 15 gpm for 8 hours then you get 7200 gallons. On low speed the mp-160 pump draws about 3 amps and you said your circ pump draws 1.5 amps so again I don't see any cost difference. A circ pump will be a little quieter but you can't really hear the marquis when they are in circulating mode anyway

I agree with all of this.  I'll also add that most circ pumps are in a closed loop.  The water that is in all of the rest of the plumbing stays in the plumbing and is not filtered or sanitized with the rest.  You can see this phenomenon in action when you turn on the jets and cooler water comes out of the initial blast.  This water then needs to be reheated, filtered and sanitized.  Some tubs have a purge cycle that turns the jets on to solve this though.  Again, don't let a circ pump be a deciding factor in your purchase.  There are positives and negatives, but they work fine with or without when done properly.

No offense, but sometimes I read Ryan VSO's posts containing lots of partially correct information and cringe.  I usually don't have time to reply to them.  You say stuff with conviction, so it sounds good, but there are quite a few inaccuracies.  Again, no offense buddy.  Just putting that out there.  I have given incorrect information before as well.  Nobody is perfect.
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Ryan VSO on March 10, 2014, 08:09:56 pm
I wouldn't agree with that. What kind of circ pump are you using that does 40 gpm as most I know of do between 6-15gpm?  I have seen lots of people replacing those pumps quite often while most 2 speed spa pumps last over 8-10 years. I think circ pumps work fine but I wouldn't base my purchase on that. There are 2 different ways to achieve the same end result. Marquis are known to be one of the leaders in energy efficiency yet don't use a circ pump so that argument doesn't hold really hold up. If you set a marquis to run for 2 hours per day at 80 gpm then that's 9600 gallons whereas if you set a circ pump drawing 15 gpm for 8 hours then you get 7200 gallons. On low speed the mp-160 pump draws about 3 amps and you said your circ pump draws 1.5 amps so again I don't see any cost difference. A circ pump will be a little quieter but you can't really hear the marquis when they are in circulating mode anyway

Heater sensor require at least 20 gpm .... otherwise they get a flow error , have 2 cycle of 1 hours in a 24 hours period is useless lol that mean that your water wont move 22 hours per day if the heater doesnt kick in . You need at least 4 cycle per day it can be 1 hour or 2 hour per cycle . you would not need to move 7200 gallon of water per hour when your hot tub only contain 400 . A 2 speed pump wont last longer than a circ pump as long as you use the same quality for each pump . By the way , every company claim to be the most energy efficient.


You can blame me but every detail count for me because this is my job and In some market we sell our tubs the Kw cost 20 cents so its important for us ,the mp-160 pump draws 3.4 amp and our circ pump draws ( 1.2 but I said 1.5 so i will stick to it .)

Just some funny calculation :

A circ Pump cost to replace : 159.95
mp-160 pump cost to replace : 499 $

mp-160 pump cost to run per year at 4 hours a day at a 10 cents Kw rate ; 101.72 $
Vortex Circ Pump cost to run per year at 4 hours a day at a 10 cents kw rate : 47.52 $

Circ Pump economy : 54.52 $ /Year

I would add 2 hours of heating average per day ( that include weekly soaking purpose and colder climate ):

mp-160 pump cost to run per year at 6 hours a day at a 10 cents Kw rate ; 161.72 $
Vortex Circ Pump cost to run per year at 6 hours a day at a 10 cents kw rate : 71.28 $

Circ Pump Economy : 90,44 $ / year

Im not agreeing that a 2 speed pump would last longer but let say you are right and a circ pump last 3 years and 2 speed pump last 9 years .

cost of replacing 3 circ pump after 10 years 480 $
cost of replacing 1 x 2 speed pump after 10 years 499$

Electricity saving after 10 years = 904 $ considering that the electricity kw rate wont increase .

So yeah its a detail I would consider when buying a spa , if one has it and the other has not and they are both at the same price ....


Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Ryan VSO on March 10, 2014, 08:36:32 pm
I wouldn't agree with that. What kind of circ pump are you using that does 40 gpm as most I know of do between 6-15gpm?  I have seen lots of people replacing those pumps quite often while most 2 speed spa pumps last over 8-10 years. I think circ pumps work fine but I wouldn't base my purchase on that. There are 2 different ways to achieve the same end result. Marquis are known to be one of the leaders in energy efficiency yet don't use a circ pump so that argument doesn't hold really hold up. If you set a marquis to run for 2 hours per day at 80 gpm then that's 9600 gallons whereas if you set a circ pump drawing 15 gpm for 8 hours then you get 7200 gallons. On low speed the mp-160 pump draws about 3 amps and you said your circ pump draws 1.5 amps so again I don't see any cost difference. A circ pump will be a little quieter but you can't really hear the marquis when they are in circulating mode anyway

I agree with all of this.  I'll also add that most circ pumps are in a closed loop.  The water that is in all of the rest of the plumbing stays in the plumbing and is not filtered or sanitized with the rest.  You can see this phenomenon in action when you turn on the jets and cooler water comes out of the initial blast.  This water then needs to be reheated, filtered and sanitized.  Some tubs have a purge cycle that turns the jets on to solve this though.  Again, don't let a circ pump be a deciding factor in your purchase.  There are positives and negatives, but they work fine with or without when done properly.

No offense, but sometimes I read Ryan VSO's posts containing lots of partially correct information and cringe.  I usually don't have time to reply to them.  You say stuff with conviction, so it sounds good, but there are quite a few inaccuracies.  Again, no offense buddy.  Just putting that out there.  I have given incorrect information before as well.  Nobody is perfect.


I get it , let me rephrase this : On hot tub that have small amount of jets , only 1 pump is required , if you do have a circulation pump that mean that only the water that is inside the tub will be heated and sanitized , water that is trapped into the jets plumbing wich represent 3-5 % of the total amount of water wont be heated and sanitized UNLESS like every Vortex and hopefully most of the other brand a 1 min purge at the begining of each cycle is done .

I guess we both right ... we dont carry only 1 pump tub , the miniumum jets we are offering on a spa is 45 to ensure maximal hydrotherapy so we always have a minimum of 2 pumps + 1 circulation to cut the noise and be more efficient .

No offence , but you need at least 4 cycle of 1 hours a day , I would not recommend to have 2 cycle of 1 hours a day thats for sure .
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Isaac-1 on March 10, 2014, 08:45:36 pm
Ryan I am not sure where your getting your numbers from, but looking at HotSpring tubs with circulation pumps, their current E5 circulaiton pump is rated at 6,000 gallons per day, which my math says is 4.16 gpm,  they also claim that the E5 pump flows 20% more water than its predecessor.  Which would tend to pump minimum flow somewhere under 4GPM.
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Ryan VSO on March 10, 2014, 09:11:50 pm
Ryan I am not sure where your getting your numbers from, but looking at HotSpring tubs with circulation pumps, their current E5 circulaiton pump is rated at 6,000 gallons per day, which my math says is 4.16 gpm,  they also claim that the E5 pump flows 20% more water than its predecessor.  Which would tend to pump minimum flow somewhere under 4GPM.

this mean that the circulation pump is not connected through the heater . Balboa require 16 gpm if I remember and gecko need 20 gpm .
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Isaac-1 on March 10, 2014, 09:50:23 pm
The Hot Spring circulation pump is MOST DEFINATELY connected through the heater, I have replaced mine and the hose goes right from the circulation pump to the heater.
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Ryan VSO on March 10, 2014, 10:10:19 pm
The Hot Spring circulation pump is MOST DEFINATELY connected through the heater, I have replaced mine and the hose goes right from the circulation pump to the heater.


when its heating do see any water coming through the jets ?
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Isaac-1 on March 10, 2014, 10:19:35 pm
No, when it heats, warm water and air bubbles from the ozonator come out from the floor circulation  fitting only
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: wmccall on March 11, 2014, 07:31:28 am
I think they work but aren't needed. The goal is to have a spa that is clean, sanitized and hot. Circ pumps work but so don't non circ pump tubs. I have sold both in the past but in my experience the first thing that usually needs to be replaced in a tub is the circ pump. So if you can have the same results without one then what is the need

In 10 years of my Dynasty, I had to replace the 2nd pump, which ran for filtration twice.
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: hottubdan on March 11, 2014, 12:03:09 pm
Ryan I am not sure where your getting your numbers from, but looking at HotSpring tubs with circulation pumps, their current E5 circulaiton pump is rated at 6,000 gallons per day, which my math says is 4.16 gpm,  they also claim that the E5 pump flows 20% more water than its predecessor.  Which would tend to pump minimum flow somewhere under 4GPM.

this mean that the circulation pump is not connected through the heater . Balboa require 16 gpm if I remember and gecko need 20 gpm .

what do Gecko and Balboa have to do with Hot Spring circ pump and heater?
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: DamSam on March 12, 2014, 01:34:46 am

BTW your brain hurts because your over analyzing every small detail...

Happy Soaking!!!

Some say "over analyzing", indecisiveness, or just plain picky. Honestly yes it is all a little of that but mainly it is trying to make myself less ignorant and more informed in a market that does not seem to have a lot of actual facts other than the great advice I have received here forum from, well, strangers. Even the awards are sometimes ambiguous it seems. Then almost every dealer bashes the other somehow. 1 talks negatively about 2 and 2 talks about 3 then 3 talks about one again and it's a vicious cycle. Plus I do not know about everyone else here but I do not have $1000 to throw away on an oops, much less $6000 for not doing my homework. The first tub I thought I was going to buy was actually a Dr. Wellness / RecDirect tub until I did my homework.

But the end is almost in sight. I have two more to visit, due to some twists that found me today. The Hot Spot Relay had become the front runner until I got two calls this afternoon.
First was the owner of a Sundance dealer who called me and said that they were doing a shipment and they could get me a 680 series Peyton for arox 5200 (right about $400 less than the Relay). It has the Clearay system where the relay would cost me an extra 450 for an ozanator. I have seen it briefly but told them I would be there to visit in a few days with the family to check it out. I thought my search was over.
Then another owner called me at around 630ish. Said he was thinking about my dilemma and wanted to help me out. He got his wife a tub about two years ago (short story) then she passed soon after. He said it just sits there (running) and does not get used. Like I said he said he thought of me and said he should let it go and give me a good deal. I do not know much about the brand and there is not a dealer nearby so I wanted your opinion on this one. It is a two year old Viking Heritage II that has limited use but has stayed up and running. I have not seen it yet but he said it looks like new. He said if I was interested he would let it go for around $4600. Does anyone have any opinions (everyone does) on this model for this price. I am usually a pretty good judge of character and it seemed sincere and I want to see it.
And no, none of these have a circulation pump. Sorry I could not help to throw that in there.
For those of you that have given suggestions offline, I wanted to say thank you and do not give up on me just yet. Soon!
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Tman122 on March 12, 2014, 07:02:00 am
4600 for that used Viking is to much. IMO closer to 2000-2500 is more like it. They loose value very fast. Vinking make a quality value type tub. Not high end but solid.

Be careful of online dealers that contact you via PM here or e-mail and try and sell you something they say is better than the manufacturers out there with long standing reputations for quality and longevity. That Sundance for 5200 is a good price. Is it comfortable on your backside?
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Isaac-1 on March 12, 2014, 08:53:38 am
Many people trying to sell a used hot tub don't understand just how much they depreciate, they are much more like a used computer than a used car.  They also often don't know that the warranties do not transfer with the tubs.  I would certainly look into the used tub, but as others have said the price is high, so potentially offer less, or if you think you may still be in the market for a bit longer ask him to keep you in mind if he lowers his asking price (assuming you like the tub).
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: rosewoodsteel on March 12, 2014, 09:07:05 am
Thanks Isaac, I just got a quote from a Artic factory direct dealer and the Bare Essential line (I figured their lower end) was still beyond where I need to be...


Dam,

FYI, I was able to negotiate prices with Artic.   My salesman drove a hard bargin, but was a good guy to deal with.  I was able to negotiate price, shipping and accessories.      Note also that Artic’sprices are quoted in Canadian dollars.  With today’s exchange rate, this would mean a $10,000 tub  (Canadian) would cost you $9,021 ($979.00 less).
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: DamSam on March 12, 2014, 11:20:05 am
I agree, it did sound high but I have room to negotiate if I like it, plus he owns a pool and spa store so I would have him throw in setup/delivery and possibly a 30 day warranty. We will see how badly he wants to deal. I mainly was wondering about quality and reputation. From doing research on here (doing a search for Viking), it seems that they have great customer service and most seem to enjoy their product.

As for the Artic, there is no dealer here. My prices from that are "Factory Direct" prices then I would not have a dedicated local business to service my spa. That is why I discounted them.

I have been upfront and very honest with most of the dealers I talk to about what I want and need then also about what other products I am looking at and what I can get them for. That is when I hear the seemingly common phrase here, "Well we are not comparing Apples to Apples". This is where I usually throw in my analogy. I know it is like comparing a Ford to a Cadillac, but, I do drive a ford and would not trade it for a Cadillac. It fits, gets the job done, and it was worth every penny I paid for it. I hope to have my final decision by this weekend but not in a big rush.
Thanks everyone for your thoughts and bearing with me throughout this long process. 8)
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: rosewoodsteel on March 13, 2014, 09:01:34 am
As for the Artic, there is no dealer here. My prices from that are "Factory Direct" prices then I would not have a dedicated local business to service my spa. That is why I discounted them.

Dam,
If you buy an Artic hot tub in an area not serviced by an Artic dealer, you can have your service performed by a local technician.  I contacted a couple of local hot tub dealers / techs that said they would perform warranty work and honor the Artic warranty.   Or, you can get an additional 5% discount on your tubs price, and get a “parts only” warranty.     Put the money you saved in a bank account and use it for your warranty work, as needed, or just pocket it and do the work yourself. 
Artic has good on line tech support if you are a DIYer.   
I know this is not for everybody, but I thought I would share the info.
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: DamSam on March 19, 2014, 02:10:34 pm
First, I wanted to say thanks for all the help I have received here.

But the search is over!

I got a deal on a 2014 Hot Spring Hot Spot Relay that I could not refuse. Down payment has been made and as soon as I get the electrical hooked up and the foundation built, I will set a date for delivery.

Thanks again,
Sam
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: dunecritter on March 19, 2014, 02:23:33 pm
Congrats! Its a tough decision and you have ended up with a Brand that stands behind the product!
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: TwinCitiesHotSpring on March 19, 2014, 06:22:07 pm
First, I wanted to say thanks for all the help I have received here.

But the search is over!

I got a deal on a 2014 Hot Spring Hot Spot Relay that I could not refuse. Down payment has been made and as soon as I get the electrical hooked up and the foundation built, I will set a date for delivery.

Thanks again,
Sam

good choice, good tub overall...

here's a little teaser ;-)

(http://i62.tinypic.com/4gls4.jpg)
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: rosewoodsteel on March 19, 2014, 07:04:51 pm
Where's the babe?
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: Hottubguy on March 19, 2014, 08:23:16 pm
Congratulations on your purchase!  For what you were looking for in a tub I think you made a good choice though being a marquis dealer I say you should've bout the marquis!  Lol
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: DamSam on March 19, 2014, 10:58:03 pm
Between work and ongoing projects it is gonna be about a month before I can get it.
And by the way that little teaser SUCKS! Not even funny. I wish I had the extra 8grandto get that awesome cover over that one. So jealous of that Covana! For those of you that have not seen the video you gotta see this http://www.hotspringgreen.com/gazebos

I will post pictures wen its up.

Thanks again folks and by the way I met my initial new tub goal, well, close enough.
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: TwinCitiesHotSpring on March 20, 2014, 11:03:51 am
Between work and ongoing projects it is gonna be about a month before I can get it.
And by the way that little teaser SUCKS! Not even funny. I wish I had the extra 8grandto get that awesome cover over that one. So jealous of that Covana! For those of you that have not seen the video you gotta see this http://www.hotspringgreen.com/gazebos

I will post pictures wen its up.

Thanks again folks and by the way I met my initial new tub goal, well, close enough.


 ;D

(http://i61.tinypic.com/2u9k0tw.jpg)
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: wmccall on March 20, 2014, 12:30:02 pm
First, I wanted to say thanks for all the help I have received here.

But the search is over!

I got a deal on a 2014 Hot Spring Hot Spot Relay that I could not refuse. Down payment has been made and as soon as I get the electrical hooked up and the foundation built, I will set a date for delivery.

Thanks again,
Sam


Congrats, we will look forward to hearing and seeing more.
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: rosewoodsteel on March 22, 2014, 09:28:39 am
Dam,

Congratulations on the Relay!
Now that you've gotten the looking / research out of the way, you can finally focus on preparing for the tub and.... actually using it.

Keep us filled in on your progress with the pad and electrical work.
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: hottubnebraska on July 01, 2014, 10:54:27 pm
Hello everybody. Sam I may have the answer for you. Have a 2004 sundance metro that has only been used indoors that I am needing to sell cheap and also know a reasonable mover. Nothing wrong with it. Email me @ twistedtrouble57119@yahoo.com if you are still looking. Carrie
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: aeajr on July 03, 2014, 03:02:12 pm
I don't see that you got a hot tub yet, but if you did, and it is outside, you may want to see what we did to make our hot tub useable all year round.
http://www.whatsthebest-hottub.com/forum/index.php/topic,17809.0.html

Photos
http://share.shutterfly.com/action/welcome?sid=8AaMWLRw2Ys2dM
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: DamSam on July 23, 2014, 02:11:48 pm
Sorry folks, I have been very busy and also enjoying my Tub. I ended up getting a good deal on a Hot Springs Hot Spot Relay, with a good dealer. I have been working this project since beginning of April. Hot Tub was delivered around 30 April 2014.
- Had to move shed
- prepped foundation
- 4 x 12" footers at 42"deep for NE freeze line
- set sand & gravel foundation
- leveled with retaining wall blocks
- had existing concrete patio leveled like mud jacking but with foam
- laid over 350 14x14x2 pavers
- built cross between "lean too", "shed", and a "Pergola" 10'X12'

While doing this I also had to rebuild my 1000gal pond (still not finished), wait on weather to cooperate, set up my blow up (intex easy set) pool for the kids, work and travel for work, vacation (not really but went away with family), then add in all the other things life throws at us. I will add some pictures but I hope to have some better pictures this fall after grass has been filled back in. Plus I want to add a roof and get outdoor marine grade curtains for use in cold NE winters. I know they are not as bad as some but -10F is COLD.
Sorry again that this took so long and I appreciate all the great advise. I love my "Relay".

For those looking, the Relay is allot bigger than I thought it would be and a 2014 model under $5,500 was an obtainable goal.


Ok so it will not let me add pictures... What's up with that :o ????
Title: Re: New Buyer in Nebraska wanting brand opinions
Post by: aeajr on July 23, 2014, 05:33:17 pm
Yes, cold weather and an outside hot tub can be a real test of one's desire to use that tub.  And, of course it drives up electric costs keeping the hot tub hot.

That is why we enclosed ours.  Made winter use much nicer and I think it is saving us on electricity too.