Hot Tub Forum
Original => Hot Tub Forum => Topic started by: brillskill on March 08, 2013, 01:27:49 pm
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ok one more question is laguna bay reputable,anyone have any experience with them?
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3800 bucks with mp3 ozone and waterfall?..momma always said if it sounds to good to be true?..
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3800 bucks with mp3 ozone and waterfall?..momma always said if it sounds to good to be true?..
That's my take. I had a look at one in a local guy's "showroom" (i.e. storage unit) and though it looked nice from the outside, the sales guy said things that I just didn't buy. For instance I asked what has ever broken during the time he has been selling them and the answer was "nothing". He said the sound system was a Bose (nope). And he said that 90% of the people that saw them ended up buying one, which I found just a little hard to believe... My sister has a low-end tub (not a Laguna, something else) and they have a hard time keeping it hot in the winter so I can imagine the insulation is non-existent. That was a fear of mine with the Laguna, though I can't say for sure whether the Laguna would suffer from that problem. Also, the absence of a real dealer network that will stand behind the product and will be able to service it was a concern. The real deal breaker though was not being able to wet test one. We eventually wet tested several Sundance, Jacuzzi, Caldera and Hot Springs and went with a Hot Spring Limelight Flair. Yes, it cost about double the Laguna, but dang it if I'm going to trek through snow to get into a hot tub I want it to be hot, comfortable, and have some piece of mind if something goes wrong. The Flair should be arriving in a few weeks.... I can't wait!
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3800 bucks with mp3 ozone and waterfall?..momma always said if it sounds to good to be true?..
That's my take. I had a look at one in a local guy's "showroom" (i.e. storage unit) and though it looked nice from the outside, the sales guy said things that I just didn't buy. For instance I asked what has ever broken during the time he has been selling them and the answer was "nothing". He said the sound system was a Bose (nope). And he said that 90% of the people that saw them ended up buying one, which I found just a little hard to believe... My sister has a low-end tub (not a Laguna, something else) and they have a hard time keeping it hot in the winter so I can imagine the insulation is non-existent. That was a fear of mine with the Laguna, though I can't say for sure whether the Laguna would suffer from that problem. Also, the absence of a real dealer network that will stand behind the product and will be able to service it was a concern. The real deal breaker though was not being able to wet test one. We eventually wet tested several Sundance, Jacuzzi, Caldera and Hot Springs and went with a Hot Spring Limelight Flair. Yes, it cost about double the Laguna, but dang it if I'm going to trek through snow to get into a hot tub I want it to be hot, comfortable, and have some piece of mind if something goes wrong. The Flair should be arriving in a few weeks.... I can't wait!
The main drawbacks to fear on these type purchases in general (not specifically Laguna) would be the overall quality, who will service it when issues arise (if they say "we got a guy" ask for his phone number), is the warranty worth the paper its written on (I seriously doubt it) and energy efficiency (one quick way to make a spa cheaper is to skimp on this). Any perceived "savings" go out the window when you're having to fix it on your dime, when its constantly problematic and when you get the energy bills.
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3800 bucks with mp3 ozone and waterfall?..momma always said if it sounds to good to be true?..
That's my take. I had a look at one in a local guy's "showroom" (i.e. storage unit) and though it looked nice from the outside, the sales guy said things that I just didn't buy. For instance I asked what has ever broken during the time he has been selling them and the answer was "nothing". He said the sound system was a Bose (nope). And he said that 90% of the people that saw them ended up buying one, which I found just a little hard to believe... My sister has a low-end tub (not a Laguna, something else) and they have a hard time keeping it hot in the winter so I can imagine the insulation is non-existent. That was a fear of mine with the Laguna, though I can't say for sure whether the Laguna would suffer from that problem. Also, the absence of a real dealer network that will stand behind the product and will be able to service it was a concern. The real deal breaker though was not being able to wet test one. We eventually wet tested several Sundance, Jacuzzi, Caldera and Hot Springs and went with a Hot Spring Limelight Flair. Yes, it cost about double the Laguna, but dang it if I'm going to trek through snow to get into a hot tub I want it to be hot, comfortable, and have some piece of mind if something goes wrong. The Flair should be arriving in a few weeks.... I can't wait!
3 lies....what a good way to start a potential customer/dealer relationship lol....nothing breaks? blatant lie..........Bose stereo? on a Laguna Bay, sorry but hahahaha, blatant lie...........90% closing ratio? umm I would bet everything I own to my name it isn't half that, the heaviest hitters in the entire industry don't even hit 45%, so another blatant lie
sounds like typical sales bs from someone who has to lie in order to move an inferior product...imo his sales pitch should simply be "its cheap" and we'll take care of you after the sale...simple as that
btw good choice on the Flair, I have the Chapagne/Grey on my floor and its a good selling tub for me, good warranty, plenty of jets, killer light package and a nice 24hr silent circulation pump to ensure its always "hot and ready to go"
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Unfortunately I'm going to have to go with an Internet retailer as there is no way I'm dealing with any of the local Long Island retailers..my original post was on a plug and play and it looks like that's what I'm going with ( Watkins)
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Just look for a dealer out of the area. They will still warranty it, but may charge a little fuel surcharge for the distance if you have a issue. But they will do it.
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3800 bucks with mp3 ozone and waterfall?..momma always said if it sounds to good to be true?..
That's my take. I had a look at one in a local guy's "showroom" (i.e. storage unit) and though it looked nice from the outside, the sales guy said things that I just didn't buy. For instance I asked what has ever broken during the time he has been selling them and the answer was "nothing". He said the sound system was a Bose (nope). And he said that 90% of the people that saw them ended up buying one, which I found just a little hard to believe... My sister has a low-end tub (not a Laguna, something else) and they have a hard time keeping it hot in the winter so I can imagine the insulation is non-existent. That was a fear of mine with the Laguna, though I can't say for sure whether the Laguna would suffer from that problem. Also, the absence of a real dealer network that will stand behind the product and will be able to service it was a concern. The real deal breaker though was not being able to wet test one. We eventually wet tested several Sundance, Jacuzzi, Caldera and Hot Springs and went with a Hot Spring Limelight Flair. Yes, it cost about double the Laguna, but dang it if I'm going to trek through snow to get into a hot tub I want it to be hot, comfortable, and have some piece of mind if something goes wrong. The Flair should be arriving in a few weeks.... I can't wait!
3 lies....what a good way to start a potential customer/dealer relationship lol....nothing breaks? blatant lie..........Bose stereo? on a Laguna Bay, sorry but hahahaha, blatant lie...........90% closing ratio? umm I would bet everything I own to my name it isn't half that, the heaviest hitters in the entire industry don't even hit 45%, so another blatant lie
sounds like typical sales bs from someone who has to lie in order to move an inferior product...imo his sales pitch should simply be "its cheap" and we'll take care of you after the sale...simple as that
btw good choice on the Flair, I have the Chapagne/Grey on my floor and its a good selling tub for me, good warranty, plenty of jets, killer light package and a nice 24hr silent circulation pump to ensure its always "hot and ready to go"
Oh yeah, I forgot one of the other lies. When I asked about the warranty he said that the 6 month labor part of the warranty was "standard for the industry".
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Jac-470 any suggestions?..that aren't "used car salesman"?
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The dealer I bought my J-470 is in Mass, but has sold tubs in Maine. He said he just charges a surcharge for the distance, but the warranty work is still being done. The people didn't care as they saved a bunch of the tub prices.
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He'll sell to Long Island ny?..gimme his number
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Sent you a PM
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I would be Leary about buying a tubin mass for use in ny. Shipping alone would be a fortune and warranty work would also cost a fortune. Brillskill in the price point you seem to be looking at have you considered nordic? There is a company on the island called AJ spas. Don't know if you have had a bad experience with them?
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Where in mass are you jac-470? Don't think. There are. Many of us on this forum
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I'm in southern NH.
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The price range isn't the issue..but paying a huge premium for sub par service is!..it's just a principal thing with me ..no to sound arrogant but I could pretty much afford any tub .there are 2 important points with me..first im
More of a swimmer I swim all the time in
My pool in the summer maybe I go in the tub for 5-10 minutes on a cool night..secondly it's more for my kids,they love it..but I won't do business with a slimey character period!
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I hear you it just sucks you can't find a dealer to trust In Long Island. There are at least 10 out there that i Saw n a web search have you talked to them all?
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Have a friend who does a lot of biz here out of china. This is available for $600. He has been to a factory there in China.
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The sales reps hammer our local Craigslist with their tubs; one always at $2800, 51 jets - insane list price stated.
I love how they don't even provide a phone number on their main website; I would NEVER do business with a company that doesn't list a phone number in which I can call and talk with someone.
J
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They actually have sales reps that either have a showroom or they arrange the shipping to a local terminal and than deliver to you and place in yard,there is a number on the Laguna site and you can call and they are actually helpful..those Craigslist adds are just people who get paid a commission to handle the delivery..you can buy direct from Laguna and than have the spa handled by the salesperson for delivery..I actually checked out a friends x-6 (it ain't a jacuzzi or hot springs)..but trust me for 3800 bucks (4100) put in place in your yard it's hard to beat..the thing had speakers and a woofer!..sounded pretty good believe it or not..as far as components I have no clue how well built it is..but my friends is 2 and half years old and he has no issues except for initial hook up he said the wiring was tough cause the panel was small..