Hot Tub Forum

Original => Hot Tub Forum => Topic started by: Richs100 on January 01, 2011, 02:41:00 pm

Title: Moto Massage Problem - 06 HS Envoy
Post by: Richs100 on January 01, 2011, 02:41:00 pm
Hi all

Recently I noticed that my Moto-Massage was not moving up and down any more.  Yesterday, I took off the cover to inspect it.  Water still jets out of the ends, but the small white line that runs between the jet lines is broken off as it enters the jet head.

Can just the white line be replaced or is the entire thing a unit? 
How difficult is it to replace the jet unit if I have to?

Thanks and Happy New Year!
Rich
Title: Re: Moto Massage Problem - 06 HS Envoy
Post by: Spatech_tuo on January 01, 2011, 07:41:01 pm
Its very easy to replace but being 4 to 5 years old you really should just replace the entire unit rather than just the failed portion..
Title: Re: Moto Massage Problem - 06 HS Envoy
Post by: Richs100 on January 02, 2011, 03:39:11 pm
Thanks SpaTech.

I tried to see how the unit is attached, but since the tub is full of water, I couldn't tell.  I guess I'll pickup a new unit and install it the next time I change the water.  

Any suggestions as to the best place to get a good price on a replacement unit?  It's an 2006 Envoy.

Rich

PS:  If anyone has the part number for the unit, that would be a great help!
Title: Re: Moto Massage Problem - 06 HS Envoy
Post by: hottubdan on January 02, 2011, 04:52:50 pm
Is it single or double moto?

You can change with spa full.
Title: Re: Moto Massage Problem - 06 HS Envoy
Post by: Richs100 on January 02, 2011, 06:31:21 pm
It's a double moto-massage.  When I had the grill off I felt around inside to try to see how it is connected at the back but couldn't figure it out since it was full of water. 

Does anyone know the part number for the double assembly?  That would help a lot.  I'm going to try to search for some parts diagrams too.

Thanks,
Rich
Title: Re: Moto Massage Problem - 06 HS Envoy
Post by: soak-king on January 03, 2011, 10:33:14 am
Hey Rich,

I believe that is part # 70319. Quick question though, you have a 5 year warranty on that jet. Why not just let the dealer handle it for you?  ???
Title: Re: Moto Massage Problem - 06 HS Envoy
Post by: Richs100 on January 03, 2011, 03:18:31 pm
I didn't realize the jets would still be under warranty.  I'll call my dealer (but the service charge for the call may be more than the cost of the part!) 

Thanks for the part number.

Rich
Title: Re: Moto Massage Problem - 06 HS Envoy
Post by: Richs100 on January 05, 2011, 11:15:01 am
Just an update:
Thanks to Soak-King's reminder of the warranty, I called my dealer who is coming out to replace the unit and fix a few other minor things we discussed before the warranty expires later this year.  They are only charging $49.00 for the service call which is well worth not having to mess with it myself.

Thanks all,
Rich
Title: Re: Moto Massage Problem - 06 HS Envoy
Post by: soak-king on January 05, 2011, 11:35:14 am
Glad that worked out for you.  :)

Title: Re: Moto Massage Problem - 06 HS Envoy
Post by: Symore on February 10, 2011, 06:21:56 pm
After doing a search on the web I found this thread. I have a 08 H.S. Grandee with the dual moto massage. On one side it has stopped working just like Richs100 described. My question is how do you remove the two main jet tubes. I removed the air tube but cannot figure out how to remove the other two tubes. It is below freezing here and I am working with the tube filled. Would like to remove it to inspect it to see what the problem is. Any advice will be greatly appreciated.
Thanks
Title: Re: Moto Massage Problem - 06 HS Envoy
Post by: Symore on February 11, 2011, 11:07:55 am
Well after searching this forum I found a thread that decribes how to take off the duel jets. Now I have to call the dealer to see if they will replace them and let me install it myself under warrenty.
Title: Re: Moto Massage Problem - 06 HS Envoy
Post by: soak-king on February 11, 2011, 12:40:04 pm
Good luck. Let us know how it goes for you.  :)
Title: Re: Moto Massage Problem - 06 HS Envoy
Post by: Symore on February 11, 2011, 12:49:44 pm
Called the dealer and they said they will need to to install it. The good news there wont be a service charge. Well I will find either Mon. or Tues. how true this is  :-\
Title: Re: Moto Massage Problem - 06 HS Envoy
Post by: Symore on February 14, 2011, 09:36:18 pm
Service guy was here this morning and replaced the jet and it worked after that. There was no service charge so I am happy about it was still coved under the warrenty. :)
Title: Re: Moto Massage Problem - 06 HS Envoy
Post by: soak-king on February 15, 2011, 10:45:12 am
Great!  :D

Title: Re: Moto Massage Problem - 06 HS Envoy
Post by: mwoebbe on March 05, 2011, 08:14:17 am
Well, I saw this tread and I have the same problem with my moto massage (its a 06 vista).

With my diving mask on I could see that one of the tubes to the dobble moto massage was broken.

Does any body know the price of the hole unit an the advice how to replace it. ??????
Title: Re: Moto Massage Problem - 06 HS Envoy
Post by: Symore on March 05, 2011, 09:41:38 am
Yes I can tell you. Remove the the three plastic tabs from the cover and remove the screws with a phillips screw driver. After that take the cover off. The duel moto has a plastic manafold that holds the two togeather. It is not bonded but needs some preasure to remove it (maybe some light prying). After the two are seperated they simply unscrew at the base fittings. Replacements are availible online. http://www.backyardplus.com has them. You will have to look up your model and order two seperate ones I believe (they connect with the manaifold) for the duel moto. Also replace the air tube with a new one, it should be included with the new moto's. It is not very hard to do and can be done while in the tub with water in or standing outside the tub. If you need any more help let me know and I can walk you through it.  :)
Title: Re: Moto Massage Problem - 06 HS Envoy
Post by: mwoebbe on March 08, 2011, 05:03:07 pm
thanks symore,
I now succeded to disconnect the moto massage from the spa, The blue tube inside one of the motomassage jets was broken at the base.

I now orded a new one, it will arrive before the weekend.

I let you know when I have fixed it. :D