Hot Tub Forum
Original => Hot Tub Forum => Topic started by: livingston on September 02, 2008, 02:45:04 pm
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There is a new product just being introduced in the market place that could change the way we buy hot tub covers. AccuLok Hot Tub Covers have breakthrough technology that prevent water weight gain - the biggest culprit in cover failure. Most covers last only a few years until they become too heavy to llift, lose their insulation quality because of absorbing water. They often break or the hot tuib doesn't get used because the cover is too heavy to lift! Check out http://www.acculokhottubcovers.com for independnet testing certificates showing a 400% impreovement. The exclusive patent pending design prevents heat from escaping saving significant operating cost. Introductory offer, freight included.
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(http://i20.photobucket.com/albums/b206/EastTexasSpa/TubaloneyLogo.jpg)
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Should you visit the web site you will see that this new product answers the industry problem of water weight gain. Return customers for inferior covers is welcomed by most retailers in the market place - especially those unconcerned with fair treatment and meeting customer needs. AccuLok will satisfy the customer's needs for an improved cover and only those professional retailers will gain the profits and referrals from selling this product.
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So let me guess you cover the 1.5lb foam with some kind of resin/tar/spaceage product that locks out moisture?
There was a company in Seattle that tried the same thing, 50% manufactured in Mexico. They had a lot of unhappy customers after the first year,then went under leaving everybody hanging.
I wish you luck in your endeavors!! :)
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Hi Jim,
We've spent 4 years of research and development on this product with independent testing results - check out our web site. We have all reason to believe this product outperforms all others. Sorry to hear about the MX company - we manufacture entirely in the US.
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Hey Chris is that the hole A team?..I can't remember... :-/
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Hey Chris is that the hole A team?..I can't remember... :-/
No ma'am...it's the A Hole Team. Or do you mean the "whole" (entire) A-Team? If the latter, then, I believe it is: Face, Murdock, George Peppard Character, and BA Bababooey.
Term
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As far as I knew, Seattle Spa Covers were made IN Seattle. They too were "tested" for years..I never know of one that lasted more than about 1-1/2 years.
As far as AccuLok, their site says nothing more than, Our revolutionary technology keeps your hot tub cover lightweigh...nothing about HOW they did this. Seattle Spa Covers made the same claim (and also had a patent) ;D. Four years of testing only says it will last 4 years ;D. Ours will do that, and more.
"Patent pending" simply means they have what they believe is a new and unique way of doing something, and that they've submitted it for a patent. If it is in fact unique, sometime within the next 6 to 18 months they'll be issued a patent, granting them the exclusive rights to manufacturing it. It doesn't mean in ANY way that it actually works ;D ;D ;D only that it's unique.
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I got questions about this cover ...
It looks like it's one piece how do you use a cover lifter?
Using a cover lifter, the cover is sitting 7 or 8 feet high. What type of cantilever effect will it have on the cover lifter? 1/2 of the cover is sitting above the lifter's cross bar. I would alkso think there is a potential breakage problem with the cover being non supported.
In the thermal images it appears that the 2 tubs are not at the same temp - why? The tubs are at 2 different temps based on the thermal images.
It is stated that steam comes out of the fold - this is true - how does your cover seal this 100%? In my experience when you start adding anything to a fixed volume the displaced item has to go somewhere. Just the fact that jets without air are displacing the air between the water and cover would be enough ... add air and I can't see how any cover would stop steam from escaping.
Lets start with these, I may have more.
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I got questions about this cover ...
It looks like it's one piece how do you use a cover lifter?
Using a cover lifter, the cover is sitting 7 or 8 feet high. What type of cantilever effect will it have on the cover lifter? 1/2 of the cover is sitting above the lifter's cross bar. I would alkso think there is a potential breakage problem with the cover being non supported.
From the pic on the top of their pages, it looks like the cover does fold in half.
Maybe a full insulator along the hinge, like ours?
(http://www.extremespacovers.com/iframe/seam-seal.jpg)
In the thermal images it appears that the 2 tubs are not at the same temp - why? The tubs are at 2 different temps based on the thermal images.
Nice call, I missed that the other day.
It is stated that steam comes out of the fold - this is true - how does your cover seal this 100%? In my experience when you start adding anything to a fixed volume the displaced item has to go somewhere. Just the fact that jets without air are displacing the air between the water and cover would be enough ... add air and I can't see how any cover would stop steam from escaping.
If you "pump" air in (ozone) it's got to escape somewhere.
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To add to Vinny... on their comparison page, they say the average online cover costs $405 - $605. This isn't true. The average cover sold online is $300 - $350
They warn people to watch for "regrind" foam..... I haven't heard of a manufacture using this in over 10 years (more like 15)
they say "About 50% Mexico" made covers. HOT DAM! IN MY FREAKIN DREAMS. Other than Hot Spring Spas, and OEM covers by Sun Star, I'm the only one making spa covers in Mexico.
Back to the vinyl they use. Spa Tech is a tradmarked name in the vinyl industry. The US distributor in in CA (with outlets in NC and TX). The vinyl is manufactured in CHINA (yet, on their site they say "All materials used to build this fine product are manufactured and supplied by USA companies only"). Additionally, on their site thay make 2 claims about it, one that it's 28 oz and another that it's 32 oz. (weight per linear yard). According to my RKB catalog, all the Spa Tech is 27 oz.
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As far as I knew, Seattle Spa Covers were made IN Seattle. They too were "tested" for years..I never know of one that lasted more than about 1-1/2 years.
If I remember right, they only fell apart after they switched some manufacturing to Mexico. I met them down in Vegas at Aqua one year, one of the guys I work with knew the father/son team that tried it,cant remember their names. One other difference is they used gortex instead of vinyl.
It actually was a cool idea, if it had worked. We ordered probably 10 in for customers all failed within a year. They took care of most customers directly a couple they did not which we covered pardon the pun!
Hope it works for them, that's whats great about the American dream!
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As far as I know, Artesian OEM covers are also made in Mexico. Their manufacturer also sells on the Internet. However, I do not recall which site.
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If they're still around in 4-5 years when I may need a new cover (hopefully) I might take a look. Unless of course my current 5 year tub doesn't last that long.
Livingston, welcome to the forum. What is your position with acculock? Please make sure you read the forum guidelines. I have been on record saying that I thought there had to be a better way, especially after going through 2 covers in 5 years. Is yours it? I guess time will tell. Being new has to be hard, I just bought a new cover and my choice was based on history and personal recommendation from a close personal friend.
I hope you build a sucessful history by creating happy customers.
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They warn people to watch for "regrind" foam..... I haven't heard of a manufacture using this in over 10 years (more like 15)
What is regrind foam and why should I be aware of it?
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We should all welcome Chad Livingston from PDC Spas. Kind of surprised that he used his real last name because most people don't on these forums.
Chad, I am sure that you and Sunstar think you're onto something here but your marketing is very misleading. First off, your test is of vapor penetration resistance, not actual performance in the field. Your independent lab tested the vapor permeance of your barrier and 6 mil PE. Whereas I have no problem believing that you're using saran wrap instead of PE, what you don't tell people and what you have not tested is how that higher density film will react to the heating and cooling and exposure to chemicals. Spa covers don't get waterlogged because the water vapor permeates through a brand-new PE barrier. When foam cores are newly sealed, the amount of vapor permeance is not enough for a cover to get waterlogged in a spa's lifetime (10-15 years). The reason that foam cores get saturated is because over time, that PE vapor barrier is degraded by the chemicals that are off-gassing and hitting the cover. Over time, that barrier becomes more and more pourous. The larger exposure from the chemical degradation is what eventually allows enough water vapor in to waterlog the core, not the fact that PE is so pourous to begin with.
The problem that I believe that you will run into is the reason that we have always used linear low-density polyethylene instead of high-density film: higher density film that has higher vapor permeance resistance tends to shatter around years 3-4 instead of degrading gracefully. Ever see a spa cover whose vapor barrier is shredded and falling into the spa? That's high-density film. Low-density doesn't do it. So you trade off some vapor permeance for that fact that the film will stay intact and protect longer.
To obtain the vapor permeance resistance that you are, I would guess that you are using a very high density film not unlike a Saran wrap. Chad, it's going to shatter and you're going to be replacing all those covers under warranty. I know you think that you've got your bases covered, but I would make sure. Sunstar has made the mistake of jumping on new technology in the past and it came back to bite them.
I understand that you are excited about your product, but right now you've built your marketing around one independent test that isn't even a field-life test. You're ramping up people into thinking that if they pay you $200 over market cost, they're going to get a cover that lasts 4x longer. Come on Chad, you know the vinyl only lasts 7-10 years tops. Why are you telling people it's the last cover they are going to own? The next big idea "spa cover" isn't going to have vinyl because that's one of the problems that keep the lifespan under 10 years.
You're going to fool some people into buying it and honestly, I am sure you believe in your product to make the claims you do. So did the guy from Seattle Spa Covers. He went bankrupt on warranty claims because his idea didn't work. I just hope that you actually did 4 years of field testing instead of just kicking around the idea. And anyway, four years of development is nowhere near the time you need to test in order to use the materials that you are using and make the longevity claims that you are making.
I admit that we haven't bought one yet to test so everything I post here is speculation because the acculok website is very thin on the details. But I think down the road, we'll be filing this product with the like of the Spa Cap and Seattle Spa Covers. Companies that just don't let the facts get in the way of a good argument. Mercifully Seattle is out of business. Unfortunately, Jeff at Spa Cap is still ripping people off.
My two cents.
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What is regrind foam and why should I be aware of it?
It's not nearly as strong. The recycled beads (and they really only account for around 15-20% anyway, the rest is virgin) do not ahere well at all causing bad fusion.
Bad fusion = greatly reduced flexual strength = broken foam cores in a spa cover
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From the pic on the top of their pages, it looks like the cover does fold in half.
Maybe a full insulator along the hinge, like ours?
(http://www.extremespacovers.com/iframe/seam-seal.jpg)
I have a question about the longevity of vinyl that is creased over and over.
If it is a one piece skirt it obviously needs to bend somewhere around the middle if it folds. My cover now has issues with the corners due to them being stiff and I notice that the skirt doesn't sit too well.
Wouldn't that happen to this cover after a while both in the corners and in the middle?
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As far as I know, Artesian OEM covers are also made in Mexico. Their manufacturer also sells on the Internet. However, I do not recall which site.
;) ::)
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Shaamus has made some very valid points but I'm still very curious. I've sent an email asking for a copy of the warranty.
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I need a new cover and will to field test it for you!!! ;D
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I need a new cover and will to field test it for you!!! ;D
I thought about you when this thread started. So many people who buy used tubs get really heavy covers with the deal and in my sister in law's case, didn't no better till she lifted mine.
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A lot of very good points and very good information all around.
I have a simple question, and I come up with this question whenever somebody begins to advertise a product which claims to be better than what is currently available -
Why wouldn't companies like Sunstar, Ideal Hot Tub Covers, Robert's Hot Tubs, and any/all of the Hot Tub companies who make their own covers (such as Watkins Manufacturing) -some of which have millions of dollars to spend on research and development - already know about this method of building a cover?
It's like the amazing carburetor or water injection systems which claim to be able to double your mileage - If Ford or Toyota could make a simple change to double the mileage of their cars it would make them the leading carmaker on the planet in two days! Why wouldn't they do it, if these items worked?
In the same way, why wouldn't Watkins, or Ideal or whoever, simply make this one minor change to their product and get a cover which lasts longer?
Answer - they have tried and it didn't work. Or at least they have looked at many other plastic materials and rejected them because they would not work under these conditions. Believe me, Watkins has 31 years living with a vinyl cover on top of it's product, and if anyone would know what works they would - along with Sunstar, et al.
So best of luck to this new endeavor, but you might want to give some of the existing companies some credit for trying to make a cover which lasts.
8-)
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This biggest question in all of this is why is Chad Livingston from PDC Spas posting as a female? :-? ;D Was he once Chadele? ;)
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(http://i20.photobucket.com/albums/b206/EastTexasSpa/IMG7.jpg)
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This biggest question in all of this is why is Chad Livingston from PDC Spas posting as a female? :-? ;D Was he once Chadele? ;)
Ouch!!!
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Why wouldn't companies like Sunstar, Ideal Hot Tub Covers, Robert's Hot Tubs, and any/all of the Hot Tub companies who make their own covers (such as Watkins Manufacturing) -some of which have millions of dollars to spend on research and development - already know about this method of building a cover? 8-)
I work for a Fortune 50 company, wiht more money than all of those, and they wouldn't know a good idea if it walked up and hit them with a ball bat. I defer to many of you in the hot tub field, but I won't dismiss these guys because they are a small player.
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This biggest question in all of this is why is Chad Livingston from PDC Spas posting as a female? :-? ;D Was he once Chadele? ;)
I noticed that and couldn't find anything in the forum rules about it. I'm sure he will correct that.
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As far as I knew, Seattle Spa Covers were made IN Seattle. They too were "tested" for years..I never know of one that lasted more than about 1-1/2 years.
As far as AccuLok, their site says nothing more than, Our revolutionary technology keeps your hot tub cover lightweigh...nothing about HOW they did this. Seattle Spa Covers made the same claim (and also had a patent) ;D. Four years of testing only says it will last 4 years ;D. Ours will do that, and more.
"Patent pending" simply means they have what they believe is a new and unique way of doing something, and that they've submitted it for a patent. If it is in fact unique, sometime within the next 6 to 18 months they'll be issued a patent, granting them the exclusive rights to manufacturing it. It doesn't mean in ANY way that it actually works ;D ;D ;D only that it's unique.
Four years were spent by AccuLok to develop a material that resisted water vapor absorption. Testing by an independent laboratory showed a 400% improved performance of this barrier in comparison to other traditional covers. The warranty is 7 years - not sure how you confused development with life of the cover.
Filing for a patent is an expenisve process and it does mean that it is a unique product worth protecting. The certificate on the site and the warranty do indicate it's performance. An explanation of the technology would be crazy to share - do you think Coca-Cola shares it's recipe?
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A lot of very good points and very good information all around.
I have a simple question, and I come up with this question whenever somebody begins to advertise a product which claims to be better than what is currently available -
Why wouldn't companies like Sunstar, Ideal Hot Tub Covers, Robert's Hot Tubs, and any/all of the Hot Tub companies who make their own covers (such as Watkins Manufacturing) -some of which have millions of dollars to spend on research and development - already know about this method of building a cover?
It's like the amazing carburetor or water injection systems which claim to be able to double your mileage - If Ford or Toyota could make a simple change to double the mileage of their cars it would make them the leading carmaker on the planet in two days! Why wouldn't they do it, if these items worked?
In the same way, why wouldn't Watkins, or Ideal or whoever, simply make this one minor change to their product and get a cover which lasts longer?
Answer - they have tried and it didn't work. Or at least they have looked at many other plastic materials and rejected them because they would not work under these conditions. Believe me, Watkins has 31 years living with a vinyl cover on top of it's product, and if anyone would know what works they would - along with Sunstar, et al.
So best of luck to this new endeavor, but you might want to give some of the existing companies some credit for trying to make a cover which lasts.
8-)
Answer - return customers are a great thing. Why sell one cover when you can sell one every couple of years?
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Four years were spent by AccuLok to develop a material that resisted water vapor absorption. Testing by an independent laboratory showed a 400% improved performance of this barrier in comparison to other traditional covers.
Seattle Spa Covers had similar testing results........ of course when it came to actual real world applications ;)
Filing for a patent is an expenisve process and it does mean that it is a unique product worth protecting. The certificate on the site and the warranty do indicate it's performance.
The only indication is YOUR belief in performance. Again, Seattle Spa Covers wasn't any different...and a warranty "ain't no good" if the company isn't around to back it up.
An explanation of the technology would be crazy to share - do you think Coca-Cola shares it's recipe?
Who asked for an explanation of the technology? I"m simply saying that making the claim you have something better than someone else, with NO kind explanation/description, is nothing more than empty marketing gobilty-gook...Can I interest you in some sea monkeys?
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...Can I interest you in some sea monkeys?
When I was 8 years old, I ordered some Sea Monkeys out of my Spiderman comic book because I thought they were going to be sexy like this one:
(http://i20.photobucket.com/albums/b206/EastTexasSpa/trouble_is_a_sea_monkey.jpg)
Real life sea monkeys aren't very sexy...just so ya'll know.
Term
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Four years were spent by AccuLok to develop a material that resisted water vapor absorption. Testing by an independent laboratory showed a 400% improved performance of this barrier in comparison to other traditional covers.
I'm not saying that your test is invalid in that you are testing your film in a lab against polyethylene. In fact, that's the one thing I believe in your information. The point is, and you know this Chad, that it's the equivalent of a sand-bag dam with ideally 10,000 bags. Your dam is only one short at 9,999 bags and my dam is four short at 9,996 bags. My dam is letting is 4x as much water as yours is but it's still not letting a whole lot in overall. That's the problem with your marketing. You're leading people to believe that your cover is 4x better in useful life. That just isn't the case and having bought an average of 4000 covers a year you know that. You're taking one little testing and twisting it in the same manner that Jeff Sliger at Spa Cap does. You are not making claims as to how the film reacts to ozone, chlorine, bromine, MPS nor at what point the film will break down and become useless. But you are letting unsuspecting customers make that leap. That's not right and borders on unethical. Further, if you were to post your warranty we could see what is being excluded, but you've yet to do that.
Filing for a patent is an expenisve process and it does mean that it is a unique product worth protecting. The certificate on the site and the warranty do indicate it's performance. An explanation of the technology would be crazy to share - do you think Coca-Cola shares it's recipe?
If a product is patent-pending (even before the patent is issued), the application is in the public domain. This is a reason that many companies (I would guess Coca-Cola) do not file for patents. If your product is patent-pending as you say, your technology is only a patent search away.
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Answer - return customers are a great thing. Why sell one cover when you can sell one every couple of years?
This very well could be the next great thing although I highly doubt it. As Chas stated, if it where these guys could have made a ton more money approaching the engineers at Watkins, Calspa, Arctic or even D1 and selling them covers.
I'm highly suspect with a topic that is started like an advertisement and feel that if that is allowed I have some products I would like to sell here.
Here in Colorado we have as much or more failure due to UV damage to the vinyl as we do water logging and much like the Castcore cover from Arctic I personally feel that you've simply made a cover with a better story that you can charge more for when it fails....
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I'm highly suspect with a topic that is started like an advertisement and feel that if that is allowed I have some products I would like to sell here.
I suspect that was aimed at me, and yes I did see it. Reviewing the rules at the top, its not technically disallowed, and in itself isn't neccesarily a bad thing, we have two instances this week. I won't let them speak up and suggest their product in every thread and message they post, but they certainly bring up interesting discussions.
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It's really a 3 year warranty...
http://acculokhottubcovers.com/documents/AccuLokWarranty_000.pdf
BLAH! Prorated crappy warranty that is no better than any other out there. I was really hoping this was something special but alas...it ain't. A warranty that in NO WAY reflects a quality, earth shattering new product.
Answer - return customers are a great thing. Why sell one cover when you can sell one every couple of years?
If this is your strongest argument, I would strongly suggest another angle. Lost ALL credibility with me on this one! Sorry. Don't get me wrong, I'm all for people trying new things and creating new, innovative ways to do things better but this has come across as a low budget infomercial to me with no real field testing provided to back up some pretty strong claims. And I mean that 4X more than you think! ::)
Steve
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Don't get me wrong, we disclaim and exclude some of the same things because they are out of the control of the manufacturer. Things that happen as a result of outside forces shouldn't be covered in my humble opinion: broken foam, torn straps, torn handles, etc. These things are "done", they don't happen. But the way that they are marketing this thing, you would expect a little more wiggle room for the customer that is taking the plunge on the last cover they'll ever own.
Also, that 50% retail value looks like their costs are covered if there is an issue in years 4-7 especially since (like most warranties on spa covers including our own) freight isn't covered.
Our warranty isn't much better except our pro-rata share is based on replacement cost not retail value. I just expected more. Maybe I was wrong and they don't believe in their product as much as I assumed. I hadn't thought about it this way, but Steve's description of a low-budget infomercial appears to be appropriate.
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... Steve's description of a low-budget infomercial appears to be appropriate.
THAT was the point I was trying to illustrate from the git-go...the post was nothing more than spam. He/She should have to pay to advertise their drivel the same way I have, lo these many years.
Term
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Answer - return customers are a great thing. Why sell one cover when you can sell one every couple of years?
Sorry, but that makes no sense whatsoever. Sure, it brings in cash in the short run to force customers to buy a product with a limited life. But in the long run customers talk to shoppers, and it would all end real soon. Where is Yugo these days?
All I'm saying is give the current tub makers and cover makers some credit - they want the product, from the top to the bottom, to do more than the customer expects it to. Advertising that 'they' want to rob you is fallacious.
8-)
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The cover that came with our Dynasty started out at about 50 pounds and now weighs over 100. I can barely lift it on and off the shelf I built into our deck to hold it.
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The cover that came with our Dynasty started out at about 50 pounds and now weighs over 100. I can barely lift it on and off the shelf I built into our deck to hold it.
Hello rare fellow Dynasty owner, which model do you own? I understand how you feel, my 92" cover gets pretty heavy.
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The cover that came with our Dynasty started out at about 50 pounds and now weighs over 100. I can barely lift it on and off the shelf I built into our deck to hold it.
Did you use a floating feeder in your tub? Or if not, did you leave the cover open for 10-15 minutes after adding powdered sanitizer?
This is the most common reason a cover will go bad. It is not the only reason, but it is the most common.
8-)
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Interesting thread, with parallels to Arctic's MylavacTM seal.
Dang, how did we miss doing a test showing that our MylarTM -based vapor barrier is 6X as effective as what anybody else uses? Stuart always insists that we've a cover with a better story rather than a better cover. Maybe that test would convince him? ;D
Mylavac: US TM #77154712 Reg. #3465339 Polyurethane film for use as a moisture barrier. Public information.
I think we've a patent, or a patent pending, but I don't have time to hunt it down (I have a list of our trademarks so that was easy to find). I do think it's a good cover, patent or not (kool-aide, anyone?).
Somewhere in the USPTO I remember running across a patent for coating the foam with contact cement as a vapor barrier....
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I suspect that was aimed at me, and yes I did see it. Reviewing the rules at the top, its not technically disallowed, and in itself isn't neccesarily a bad thing, we have two instances this week. I won't let them speak up and suggest their product in every thread and message they post, but they certainly bring up interesting discussions.
Not aimed at you at all…. It’s aimed at the blatant use of a chat forum like a classified ad. I’m here to help people not sell. I think I’ve proved that over the last 3 years and I don’t like people wasting my time unless they need assistance or offer some for customers.
Interesting thread, with parallels to Arctic's MylavacTM seal.
Dang, how did we miss doing a test showing that our MylarTM -based vapor barrier is 6X as effective as what anybody else uses? Stuart always insists that we've a cover with a better story rather than a better cover. Maybe that test would convince him?
Mylavac: US TM #77154712 Reg. #3465339 Polyurethane film for use as a moisture barrier. Public information.
I think we've a patent, or a patent pending, but I don't have time to hunt it down (I have a list of our trademarks so that was easy to find). I do think it's a good cover, patent or not (kool-aide, anyone?).
Somewhere in the USPTO I remember running across a patent for coating the foam with contact cement as a vapor barrier....
I’ve never claimed that it’s not a good cover….I have a problem with the marketing. Your selling a cover that will have to eventually be replaced claiming it won’t. Not only that it will cost twice as much as most covers to replace and probably heavier and harder to get rid of when it does water log.
It’s not the snow load or amount of executives walking on the cover that causes the water absorption, in most cases it’s the UV, or chemical gases penetrating the seal and breaking down the foam.
To me it’s kinda like 1 to 10 micron filtration…is it needed? Is it effective? Does 20 to 30 micron work? 20 to 30 works fine and there are some inert problems with going down to single digits in filters but the story sells.
You see, as long as you can really say “Only ours” and it isn’t patented then it’s probably just a sales pitch. Many manufactures do this, they claim ownership of the “Only” next best thing when in reality it’s available to everyone but know one else saw the value or came up with a good enough story (and it’s usually a story).
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Not aimed at you at all…. It’s aimed at the blatant use of a chat forum like a classified ad. I’m here to help people not sell. I think I’ve proved that over the last 3 years and I don’t like people wasting my time unless they need assistance or offer some for customers.
[glow]I’ve never claimed that it’s not a good cover….I have a problem with the marketing. Your selling a cover that will have to eventually be replaced claiming it won’t[/glow]. Not only that it will cost twice as much as most covers to replace and probably heavier and harder to get rid of when it does water log.
It’s not the snow load or amount of executives walking on the cover that causes the water absorption, in most cases it’s the UV, or chemical gases penetrating the seal and breaking down the foam.
To me it’s kinda like 1 to 10 micron filtration…is it needed? Is it effective? Does 20 to 30 micron work? 20 to 30 works fine and there are some inert problems with going down to single digits in filters but the story sells.
You see, as long as you can really say “Only ours” and it isn’t patented then it’s probably just a sales pitch. Many manufactures do this, they claim ownership of the “Only” next best thing when in reality it’s available to everyone but know one else saw the value or came up with a good enough story (and it’s usually a story).
I would like to see the Arctic company line that says your Arctic cover will NEVER need to be replaced.
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I would like to see the Arctic company line that says your Arctic cover will NEVER need to be replaced.
"If it is not Castcore®, it will probably be ruined by absorbing water over time"
How else would take this statement?
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"If it is not Castcore®, it will probably be ruined by absorbing water over time"
How else would take this statement?
It doesnt say it would never need to be replaced. Thats the question that I asked.
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I would like to see the Arctic company line that says your Arctic cover will NEVER need to be replaced.
Probably refers to a line on our (old) web site: "...no cuts, no moisture, and no big electrical bills or the endless high cost of replacement covers."
The 2008 brochure has this more moderate statement: "Our foam injection system and Mylavac TM design make the Castcore cover highly resistant to water saturation, significantly prolonging the life of the cover..."
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Well done Arctic.
8-)
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Well done Arctic.
8-)
huh?
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Here is the truth about covers, and it doesnt matter the brand.
Covers are like tires on a car. They are wear and tear items just like tires. Just like with tires, the better cover that you buy, the longer it will last. You can probably expect on average 5-6 years on most covers, some less, some more. End of story.
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The 2008 brochure has this more moderate statement: "Our foam injection system and Mylavac TM design make the Castcore cover highly resistant to water saturation, significantly prolonging the life of the cover..."
I think that statement is fine but the one I saw on the website that could have gotten Stuart going must have come from someone whose job includes picking colors and coming up with clever names for parts:
"If it is not Castcore®, it will probably be ruined by absorbing water over time."
IMO that kind of implies the Arctic cover is immune to ever having this problem versus a non-Arctic whereas "highly resistant to water saturation, significantly prolonging the life of the cover" seems to deal more with reality.
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I think that statement is fine but the one I saw on the website that could have gotten Stuart going must have come from someone whose job includes picking colors and coming up with clever names for parts:
"If it is not Castcore®, it will probably be ruined by absorbing water over time."
IMO that kind of implies the Arctic cover is immune to ever having this problem versus a non-Arctic whereas "highly resistant to water saturation, significantly prolonging the life of the cover" seems to deal more with reality.
LOL. Thank you for that kind comment; I will pass it on to the brochure writer. ::) Also, I was asked to write copy for the new web site (whenever it may appear) but don't know if my submissions were accepted. I should ask for a sneak peek, I guess.
When you come down to it, selling spas is the name of the game, and I'm a writer, not a salesman. I do learn from professional discussion among the salespeople onboard, I hope, because you're the experts in the field working with the customers. I also pay careful attention to customers who post what they respond to and what they don't like. If I keep at it, eventually I'll get it right.
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I was asked to write copy for the new web site (whenever it may appear) but don't know if my submissions were accepted. I should ask for a sneak peek, I guess.
I remember a few years I was visiting a friend in a showroom. She had a customer come in so I sat as she gave her presentation. When she was done I said "Do you realize you said those speakers were Bose but they really aren't and the stereo is not made by Sony?".
She really thought what she said was correct because she got it from the sales manager who must have figured those name brands helped sell the spa. Her reaction was not "oh thanks for pointing that out". It was more like "damn, don't correct anything else in my presentation unless it makes it better".
I wonder if they'll really want your input!!!
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I wonder if they'll really want your input!!!
Oh. Thanks for pointing that out.