Hot Tub Forum

Original => Hot Tub Forum => Topic started by: East_TX_Spa on June 25, 2008, 05:10:00 pm

Title: Industry Eggheads....
Post by: East_TX_Spa on June 25, 2008, 05:10:00 pm
I have a querstion for which I calleth upon thee for support, and it is as followeth:

If a bottom-feeder fiberglass spa is left uncovered and unfilled for 24+ hours beneath the Texas sun, what would be the end result?

Thank you all in advance.  I will tell you the rest of the story soon.

Term
Title: Re: Industry Eggheads....
Post by: Swell-Tub on June 25, 2008, 06:13:41 pm
It would warp and dis-color.....

My guess,
Scott
Title: Re: Industry Eggheads....
Post by: Jacuzzi Jim on June 25, 2008, 06:13:57 pm
Just a guess, but I would think a blister might ensue?   Could probably happen to a high end spa as well.
Title: Re: Industry Eggheads....
Post by: Spatech_tuo on June 25, 2008, 07:01:31 pm
Quote
Just a guess, but I would think a blister might ensue?   Could probably happen to a high end spa as well.

I agree, enough direct sunlight and any can blister whether its a Hydro Spa, a Jacuzzi or even a Sundance!    :)
Title: Re: Industry Eggheads....
Post by: In_Too_Long on June 25, 2008, 07:20:54 pm
The reply is probably going to be different than you think. Over the 20+ years of being in the industry I have seen hundreds sitting in the sun as displays, and I hadn't seen one blister. Why, because of the lack of insulation allows the heat to escape through the back of the shell and into the cabinet.
Please restart the FF vs TP discussion now..........
Title: Re: Industry Eggheads....
Post by: Chas on June 25, 2008, 07:51:05 pm
I was going to say the same thing. The heavy insulation can stop the heat dead in its tracks and do damage to a spa.

But a spa with little or no insulation on the back of the shell can and does bleed that heat off fast enough to keep the shell from melting and blistering.

Is that what you were asking?

 8-)
Title: Re: Industry Eggheads....
Post by: wmccall on June 26, 2008, 07:55:23 am
Quote
 I will tell you the rest of the story soon.

Term


Where you a drama or journalism major?   Film at 11?
Title: Re: Industry Eggheads....
Post by: Bonibelle on June 26, 2008, 08:15:21 am
How would it be any different than a fiberglass boat that sits in the sun for years?
Title: Re: Industry Eggheads....
Post by: Hillbilly Hot Tub on June 26, 2008, 11:12:53 am
Does it have acrylic or is it totally fiberglass?
Title: Re: Industry Eggheads....
Post by: Tom on June 26, 2008, 01:09:26 pm
Quote
If a bottom-feeder fiberglass spa is left uncovered and unfilled for 24+ hours beneath the Texas sun, what would be the end result?
The Texas sun shines 24+ a day?  Okay, sunrise 06:00, sunset 22:30, we've left it out for at least a day and a bit.  

We have a few experimental jobs sitting out in the back lot; some have been there for years.  I haven't really paid them that much attention.  They are dusty and some of the plastic fittings are discolored and probably brittle from the UV, but the shells and cabinets don't look damaged beyond what you'd expect from neglect.
Title: Re: Industry Eggheads....
Post by: drewstar on June 26, 2008, 01:45:49 pm
Depending on how far south in Texas you are talking about, I would say, the end result is that it's convereted into a multifamily luxary apartment?




!apartamentos de lujo para el alquiler!
Title: Re: Industry Eggheads....
Post by: Jacuzzi Jim on June 26, 2008, 02:06:36 pm
Quote
Depending on how far south in Texas you are talking about, I would say, the end result is that it's convereted into a multifamily luxary apartment?




!apartamentos de lujo para el alquiler!
 


  ;D  

 Or at least a community bath tub/horse trough.  
Title: Re: Industry Eggheads....
Post by: Skellman on June 26, 2008, 02:45:34 pm
Me thinkest thou dost pose a tricketh questioneth. Yikes.......it's hard to type like that!

I wonder if it actually melted. My practical side says it's probably warped as bad as my mind. And that ain't good.

However, just to be different (and most likely incorrect), I'm going to say nothing happened.

I hope I win a cigar!

Skellman
Title: Re: Industry Eggheads....
Post by: Hillbilly Hot Tub on June 26, 2008, 03:14:41 pm
 We have a few experimental jobs sitting out in the back lot; some have been there for years.  I haven't really paid them that much attention.  They are dusty and some of the plastic fittings are discolored and probably brittle from the UV, but the shells and cabinets don't look damaged beyond what you'd expect from neglect.[/quote Tom]

You may not see the damage untill you add water and then the acrylic delaminates causing a blister. We saw this many times with waters edge spas they left outside.
Title: Re: Industry Eggheads....
Post by: Jacuzzi Jim on June 26, 2008, 03:21:19 pm
  Nothing like leaving a bunch of Eggheads in suspense?   Maybe that was the experiment to start with?  ;D
Title: Re: Industry Eggheads....
Post by: East_TX_Spa on June 26, 2008, 03:54:44 pm
Quote


Where you a drama or journalism major?   Film at 11?

Close...art and journalism.

Sorry for the delay, I just got to work at 3:00.

First off, thank you all very much for the information.  Here's the scoop:

A gentleman came to my store about 3 weeks ago looking at spas.  We had a good visit and I expected him to buy a spa from me.  He didn't.

Instead, he calls me yesterday and is pretty disheartened.  According to him, he was all set to buy a HotSpring when his now ex-girlfriend told him to buy a TurdSpa from the local Bottomfeeding Conman.  In order to appease her, he went and looked at them.  Ol' Conman is slick!  He sweet talked the girlfriend, told them he wanted to give her a job because she was so pretty and smart, and just liked them so much that he would make them a great deal on the floor model he had sitting in the showroom.  The victim said he'd have to think about it.

Shortly thereafter, the victim receives a call from Ol' Conman sweetening the deal and applying pressure that the TurdSpa would probably be gone pretty quick.  The victim agreed to the deal but stated that he was out of town and would not be back for a few days and did not want the spa to be delivered until he could be at home.  "No problem" says Conman..."Jest gimme yore credit card number and that spa'll be yores!"  Done.  

Well, the gentleman admittedly was not thinking with his brain when he made the deal.

Long story, short version:  the spa was delivered while the victim was out of town.  It had no cover.  It had no paperwork.  There were 4 cracks in the fiberglass shell.  Jets were discolored.  Rust and mildew were prevalent throughout the inside and outside.  Strange modifications had been made to the spa's frame.

The victim came home, was highly pissified, and demanded retribution.  Conman says "we can come out and fix it right up".  They brought a cover that was 6" too big and the straps did not even come close to matching up to the cover locks.  Victim says 'this is BS', Conman says 'Tough squat!'

I was asked to come and give an expert assessment of the spa for the CC company.  I took several pictures that I will post soon.  I will just say that it is a travesty that there are dealers like this in the spa industry.  They should be tarred and feathered.

Term
Title: Re: Industry Eggheads....
Post by: Hillbilly Hot Tub on June 26, 2008, 04:03:07 pm
I dont think only 24 hours in any sun would cause that much damage. It sounds like it was pulled from the demolition bin at the dump. I hope his cc company backs him up, and I bet he will purchase his next spa from you!
Title: Re: Industry Eggheads....
Post by: East_TX_Spa on June 26, 2008, 04:08:01 pm
Quote
I dont think only 24 hours in any sun would cause that much damage. It sounds like it was pulled from the demolition bin at the dump. I hope his cc company backs him up, and I bet he will purchase his next spa from you!

I agree.  After reading through the posts, everyone seems to be of the opinion that the spa would most likely blister instead of cracking.  The victim believes that the spa that was delivered was not the same one he saw in the showroom.  When we took the side panel off, it was downright pitiful inside.  We could not find a serial number or manufacturer's name inside the cabinet.  

The really sad part is that the guy paid $8800 for it! :o

Term
Title: Re: Industry Eggheads....
Post by: Skellman on June 26, 2008, 04:18:03 pm
I keep telling myself there really aren't people like that out there. And I tell my wife she's gullible. I outght to look in the mirror.

Is it possible that this "salesperson" (make that scumbag) could be subjected to some sort of retribution? By that I mean does the consumer actually have some sort of legal recourse?
Title: Re: Industry Eggheads....
Post by: Hillbilly Hot Tub on June 26, 2008, 04:19:57 pm
Quote

I agree.  After reading through the posts, everyone seems to be of the opinion that the spa would most likely blister instead of cracking.  The victim believes that the spa that was delivered was not the same one he saw in the showroom.  When we took the side panel off, it was downright pitiful inside.  We could not find a serial number or manufacturer's name inside the cabinet.  

The really sad part is that the guy paid $8800 for it! :o

Term
Holy cow! $8800.00!!!!! Did he get a bridge in the desert to go with it?!

I hope the guy that sold it goes down....HARD. Slimeball!
Title: Re: Industry Eggheads....
Post by: East_TX_Spa on June 26, 2008, 04:37:04 pm
Here are some pics of the cabinet:

(http://i20.photobucket.com/albums/b206/EastTexasSpa/DSC05163a.jpg)
(http://i20.photobucket.com/albums/b206/EastTexasSpa/DSC05165a.jpg)

Here are some of the shell:

(http://i20.photobucket.com/albums/b206/EastTexasSpa/DSC05174a.jpg)
(http://i20.photobucket.com/albums/b206/EastTexasSpa/DSC05154a.jpg)
(http://i20.photobucket.com/albums/b206/EastTexasSpa/DSC05155a.jpg)
(http://i20.photobucket.com/albums/b206/EastTexasSpa/DSC05159a.jpg)
(http://i20.photobucket.com/albums/b206/EastTexasSpa/DSC05164a.jpg)
(http://i20.photobucket.com/albums/b206/EastTexasSpa/DSC05158a.jpg)

Just wait, it gets better...or worse...
Title: Re: Industry Eggheads....
Post by: East_TX_Spa on June 26, 2008, 04:53:44 pm
(http://i20.photobucket.com/albums/b206/EastTexasSpa/DSC05166a.jpg)
(http://i20.photobucket.com/albums/b206/EastTexasSpa/DSC05167.jpg)
(http://i20.photobucket.com/albums/b206/EastTexasSpa/DSC05168a.jpg)
(http://i20.photobucket.com/albums/b206/EastTexasSpa/DSC05169a.jpg)
(http://i20.photobucket.com/albums/b206/EastTexasSpa/DSC05170a.jpg)
(http://i20.photobucket.com/albums/b206/EastTexasSpa/DSC05172a.jpg)
Title: Re: Industry Eggheads....
Post by: East_TX_Spa on June 26, 2008, 04:59:02 pm
Ya gotta admit, the new cover looked nice!

There's just something really classy about square-cornered covers on rounded-corner spas:
(http://i20.photobucket.com/albums/b206/EastTexasSpa/DSC05175a.jpg)

The cover strap is a tiny bit too short:
(http://i20.photobucket.com/albums/b206/EastTexasSpa/DSC05176a.jpg)

Damn near a perfect fit:
(http://i20.photobucket.com/albums/b206/EastTexasSpa/DSC05177a.jpg)

Term
Title: Re: Industry Eggheads....
Post by: Jacuzzi Jim on June 26, 2008, 05:32:13 pm
 :o   I would burn the store down!   That thing is worth 1000 tops if that on a good day, less with the cover that came with it.
Title: Re: Industry Eggheads....
Post by: Swell-Tub on June 26, 2008, 05:32:24 pm
Term,
Do the guy a favor and have him contact his credit card company and reverse the charges. Since the guy took the number over the phone and he didn't deliver the product that was promised this is exactly what purchase protection is all about on credit cards. After that they can come and get the tub and he can buy a new one from you.

Please save this guy.....

Scott  >:(
Title: Re: Industry Eggheads....
Post by: East_TX_Spa on June 26, 2008, 06:36:29 pm
I'm always trying to look out for the consumer.  Being a consumer myself, I have been tricked into buying a butt-load of crap on more than one occasion by a good sales goober.  Therefore, I will always do my best to help someone out who has been wronged.

The credit card company is withholding payment pending my and another industry professional's opinion.  I will keep you updated and let you know which disgraceful company this is when the time is appropriate.

Term
Title: Re: Industry Eggheads....
Post by: Spatech_tuo on June 26, 2008, 06:47:13 pm
Quote

The credit card company is withholding payment pending my and another industry professional's opinion.  I will keep you updated and let you know which disgraceful company this is when the time is appropriate.

Term

I think you should include your famous diagram of how the filtration system works on that type spa when you send out your prefessional evaluation.

Maybe also a conclusion page where Unlce Remis lays out all the issues you see.
Title: Re: Industry Eggheads....
Post by: East_TX_Spa on June 26, 2008, 06:57:48 pm
Quote

I think you should include your famous diagram of how the filtration system works on that type spa when you send out your prefessional evaluation.

Maybe also a conclusion page where Unlce Remis lays out all the issues you see.

(http://i20.photobucket.com/albums/b206/EastTexasSpa/4r7pmrd.gif)
Title: Re: Industry Eggheads....
Post by: Bonibelle on June 26, 2008, 11:44:45 pm
I can't help but thinking something is fishy with the girlfriend story. Either she had a hand in all this mess...or he fabricated her to have an excuse for a very bad decision on his part.   :-/

He needs all the help he can get...Since he didn't sign for the delivery (he claims he wasn't home), he should have no problem getting this straightened out.

Keep us posted..this is almost as exciting as my soaps!!
Title: Re: Industry Eggheads....
Post by: wmccall on June 27, 2008, 07:57:27 am
I'm glad I don't have a credit card that would take $8800.
Title: Re: Industry Eggheads....
Post by: Calypso on June 27, 2008, 10:37:10 am
Quote

(http://i20.photobucket.com/albums/b206/EastTexasSpa/4r7pmrd.gif)

Is there a soundtrack. We need to laugh along at work.

Edit Too much time on my hands at work. Found the movie. Freaks 1932.

Let us know how this whole saga turns out.  People like that dealer give the industry a bad name. I did not know that used car salesmen sold tubs on the side. Edit

Title: Re: Industry Eggheads....
Post by: Gary on June 27, 2008, 11:57:46 am
It is scum like this that hurts the entire industry. I would call the local news and see if they would do a story on it. If I was the consumer I would also file a report with the BBB and Attorney's Generals Office.
Title: Re: Industry Eggheads....
Post by: East_TX_Spa on June 27, 2008, 12:13:43 pm
I agree, Gary.  I suggested the same thing to the victim about contacting the local media.  He is considering it.

Per my advice, he already filed complaints with the BBB and the FTC.  The dealer in question already has an unsatisfactory rating with the BBB.

I am writing my report for the victim today and documenting everything with the photos.  Boni, tune in tomorrow for the next exciting episode of "As the Spa Turds".

Term
Title: Re: Industry Eggheads....
Post by: Vinny on June 27, 2008, 05:42:14 pm
Quote
I'm glad I don't have a credit card that would take $8800.

Hopefully it's because you don't want that much credit and not that you've overdrawn your credit. It can come in handy, I have my wife's car on my credit card - got 4.99% financing instead of 6.5 % that the banks and dealers were getting and recently got an offer for 2.99%
Title: Re: Industry Eggheads....
Post by: Bonibelle on June 27, 2008, 06:19:04 pm
Dont put anything on that 2.99%, Vinny, the lower rate will pay first and your 4.99% will carry...they love for you to do that...you really won't save because the balance on your car will not be paying down at all. :o
Title: Re: Industry Eggheads....
Post by: BauerN on June 27, 2008, 06:59:13 pm
Can you still shoot people for that in Texas?


That is one VERY used/abused spa.


Get 'em Term.
Title: Re: Industry Eggheads....
Post by: Skellman on June 27, 2008, 07:19:01 pm
I can't believe he dropped $8800.00 on that over-sized outhouse.

I'm really confused. For that kind of money, couldn't he have purchased a very nice Hot Springs model from East Texas Spas? Aren't the Envoys in that price range? Something is not making sense.

  
Title: Re: Industry Eggheads....
Post by: Jacuzzi Jim on June 27, 2008, 08:00:23 pm
Quote
I can't believe he dropped $8800.00 on that over-sized outhouse.

I'm really confused. For that kind of money, couldn't he have purchased a very nice Hot Springs model from East Texas Spas? Aren't the Envoys in that price range? Something is not making sense.

  


 Thats my thought, I don't know whats worse the spa salesman who's a slime yet was good enough to sell a spa like that for 8000 bucks.    Or the guy that bought it sight unseen.   Or the girl friend??   Seems like something is missing?

  Could be hes one of the statistics of the old adage??

 Theres one born every minuet  

(http://i106.photobucket.com/albums/m243/adsmith44/wannasucker.jpg)


 I'm thinking hes just a slime ball salesman preying on the public!  Kinda like someone else we know all to well?

(http://i41.photobucket.com/albums/e266/VeLiKi/MySpace/sucker.jpg)
Title: Re: Industry Eggheads....
Post by: Vinny on June 27, 2008, 08:08:45 pm
Quote
Dont put anything on that 2.99%, Vinny, the lower rate will pay first and your 4.99% will carry...they love for you to do that...you really won't save because the balance on your car will not be paying down at all. :o

Actually what I would do is pay off the car with my home equity loan for a week or so and then use the 2.99%. I think over the life of the loan (4 more years) I would save something like $200 to $250. Boni, since you know my job situation, I was saving it just in case I lose my company car and needed to buy another car, I would put both on the 2.99%.

Thanks for looking out for me Boni!!!  :)
Title: Re: Industry Eggheads....
Post by: Chas on June 28, 2008, 12:23:00 am
I'm not one to add fuel to the fire


[size=24]yeah right!![/size]


But the crack in the first two pictures - I think it is the same crack? - anyway it looks as though it has been repaired once already. That tends to 'seal the deal' for most CC company folk when there has been an attempt made to cover up a flaw.

 8-)
Title: Re: Industry Eggheads....
Post by: East_TX_Spa on June 28, 2008, 01:36:24 pm
The dealer in question has been doing this for a long time.  He is especially adept at preying upon the elderly.

The victim in this instance shopped at my store while his girlfriend visited the other place.  She was wooed by Ol' Conman (who is very, very slick by all accounts) and insisted that the victim buy a spa from his store.  Against his expressed instructions, the spa was delivered without him being present.   There was no paperwork involved.

The victim was shown a spa similiar in color at the showroom and was under the impression that the spa he purchased was one and the same.  Once he saw the spa in his yard, he became convinced that he was the victim of a typical "bait and switch" operation.

According to the victim, this mess was the beginning of the end to his relationship with the girl.  He asked me and another local spa company to provide him with analysis regarding the spa that he can present to the CC company.  He also has expressed consideration towards taking the matter to court.

My fee for my services was a request for a case of Shiner Bock Beer.  I work cheap.

Term
Title: Re: Industry Eggheads....
Post by: Jacuzzi Jim on June 28, 2008, 01:54:17 pm
  Top notch there Term!!!  
Title: Re: Industry Eggheads....
Post by: BauerN on June 28, 2008, 06:47:19 pm
Quote
My fee for my services was a request for a case of Shiner Bock Beer.  I work cheap.

Term

Dang!!!       :o

I shoulda held out last night...
...did a 120 to 240 conversion for a single bottle of Alaskan Amber...    
...freakin' partner's neighbors...

Sheesh!
 :P

Do keep us informed on this one, Term.
Title: Re: Industry Eggheads....
Post by: East_TX_Spa on June 28, 2008, 07:04:48 pm
He came by today to pick up his report and he wasn't sure if I preferred blondes or brunettes....so he brung both.

(http://i20.photobucket.com/albums/b206/EastTexasSpa/DSC05179.jpg)

Ya'll have a good weekend!

Term
Title: Re: Industry Eggheads....
Post by: In Canada eh on June 28, 2008, 07:25:52 pm
Term,

  You have done a good thing here!!!  Whether or not the gentleman ever buys a spa from your store you can be assured that he will forever send in everyone he knows if they even bring up the word hot tub.



[size=48]NICE JOB!![/size]


This is how you build a customer for life.  Dang, I wish you had a store up in Canada
Title: Re: Industry Eggheads....
Post by: Swell-Tub on June 29, 2008, 11:58:43 am
Term, Topnotch there, you have done the spa business a good deed. Ditto on what Canada eh said.

I hope they go to court and nail the SOB to the jailhouse wall.

WOW, I feel so much better now.....

Scott  ;)
Title: Re: Industry Eggheads....
Post by: spagal on June 29, 2008, 08:28:26 pm
Definitely looks like a story for 7 on Your Side. The shell of the one I GAVE AWAY looked way better than that!
Title: Re: Industry Eggheads....
Post by: wewannahottub on June 30, 2008, 10:21:45 am
Been following this post for the weekend and haven't been able to respond yet--Gary, I totally agree with you, and I am glad the consumer has turned to those resources.

Term--great job, and I hope we all get to hear the continuation of the story as the Conman gets nailed--heck, it would be interesting to see the link to the news channel--hoping there will be one  ;).

It is great we are able to turn to resources like BBB and State Attorney General, and the FTC.  Unfortunately, when I got shanked on an online purchase of furniture (to the tune of $1400), I was still unable to have any recourse.  The company went "out of business", and even though I provided proof that the owners purchased a new home for $456,000 less than ONE month prior to "business close", the Illinois SAG office stated that "they are in a civil area, and would be unable to attach a lien to the home at this time".  BULLSHIT!  I am not the only one who got screwed by Brian and Kerry Weiner (interesting, how ironic to be screwed by the Weiner's) of Volo, IL, but they get to keep their brand new home financed by the folks they screwed over.  (Yes, my bad, I used a debit/Visa card, and by the time the entire deal came to fruition, I was unable to recover any amount from the bank).  

Well, I hope this consumer can get his money back, and it sounds like, since the "business" is still in practice, he may have a better chance.  At least with the credit card company.

Pissed at the jerks in the world screwing the hardworking--
Chrisi   >:( >:( >:( >:( >:( >:( >:( >:(

PS--glad this gentleman could turn to someone like you, Term, to have a resource and get back at Conman.
Title: Re: Industry Eggheads....
Post by: Vanguard on June 30, 2008, 04:59:40 pm
I think I found the former owner of the hot tub in question.  Term, maybe you could use this in your report to show that it truly is a used tub.

(http://i272.photobucket.com/albums/jj186/blubayou01/Grabbed_Frame_114.jpg)
Title: Re: Industry Eggheads....
Post by: East_TX_Spa on July 26, 2008, 03:58:05 pm
Update......

Here is a letter the victim received.  The CC company is supposed to make a ruling next week:

(http://i20.photobucket.com/albums/b206/EastTexasSpa/baitandswitchletter.jpg)

The dealer is a completely worthless sack o' pig squat.

Terminator
Title: Re: Industry Eggheads....
Post by: starsky on July 26, 2008, 05:15:10 pm
What an audacious piece of scum. Not only did he rip you off by selling you a damaged piece of crap, but he infers that you allowed it to sit in the sun uncovered, or someone climbed in it and broke it. He never mentions that he delivered it after you told him to wait until you got back into town. Yet I guarantee you sociopaths like this one sleep very well at night..  
Title: Re: Industry Eggheads....
Post by: wewannahottub on July 27, 2008, 10:28:48 pm
I can't wait to hear the ruling.  I have been wondering what had happened...

Pig squat, well that's being nice.  Dung beetle dung, is what I was thinking... ;)
Title: Re: Industry Eggheads....
Post by: Vanguard on July 28, 2008, 03:48:03 pm
Is this guy related to our friend in Colorado?  Sounds like he has some of the same delusional ways of thinking.

What a scum.
Title: Re: Industry Eggheads....
Post by: Swell-Tub on July 28, 2008, 10:00:14 pm
Oh this makes my blood boil.
Get a rope!!!
Don't they do it the cowboy way in Texas?

Scott  >:(