Hot Tub Forum

Original => Hot Tub Forum => Topic started by: Pathfinder on February 13, 2008, 07:20:33 pm

Title: OMG!!! It finally happened
Post by: Pathfinder on February 13, 2008, 07:20:33 pm
OMG!!!, Calspa has finally cut a considerable amount of spas and series. They are down to 4 main series then still carrying the inground and the swimspas.  The sites not fully finished yet but gone are the -  Signature, Home, J, Elite and Aqua series. They absorbed a couple models from the former into the still existing lines.  I think this trimming of the fat should help from a quality stand point but that remains to be seen.
Title: Re: OMG!!! It finally happened
Post by: Chris_H on February 14, 2008, 09:27:43 am
I hit their site.  They still have like 50 models.  Still to many.
Title: Re: OMG!!! It finally happened
Post by: Water Boy on February 14, 2008, 10:22:50 am
Quote
OMG!!!, Calspa has finally cut a considerable amount of spas and series. They are down to 4 main series then still carrying the inground and the swimspas.  The sites not fully finished yet but gone are the -  Signature, Home, J, Elite and Aqua series. They absorbed a couple models from the former into the still existing lines.  I think this trimming of the fat should help from a quality stand point but that remains to be seen.


I have always said that they have way too many models to choose from. All it does is confuse the customer as to which one to choose. This is proably a good thing for cal spas in the long run. But, if there are still 50 models to choose from, I think that is too many as well.
Title: Re: OMG!!! It finally happened
Post by: Steve on February 14, 2008, 11:22:59 am
It still doesn't solve their problem of BRUTAL customer service and not following through with warranty claims. They could have just 4 models and still be the crappy company they are... Just my mild observation..... ;)