Hot Tub Forum

Original => Hot Tub Forum => Topic started by: 96SC on August 08, 2007, 08:14:36 am

Title: HS auxillary control panel
Post by: 96SC on August 08, 2007, 08:14:36 am
I have read posts in the recent past about new HS spas having a less than perfect auxillary control panel and that there is a readily available replacement.

We will have our new Vanguard delivered in a few weeks, should we request they put the new auxillary panel in at delivery or wait to see if it does fail then call the dealer?

Thanks :-/
Title: Re: HS auxillary control panel
Post by: kervis on August 08, 2007, 09:01:19 am
Mine just failed.  It took a year to do so.  I like the clean, new design much better--less buttons for the kids to push!   :)

Title: Re: HS auxillary control panel
Post by: meriflower on August 08, 2007, 09:14:11 am
I don't own a Hot Spring but if this is a known failure I would prefer them to put in a new control panel before everything is set up.  Dealer/manufacturer may feel differently though.

One would think (or hope) that Hot Spring is already using the "replacement" in production and they are no longer making spas with the faulty controller.  If this is the case then perhaps your new Vanguard will already have the new controller in place.

Does anyone know for sure?  Below is link to Hot Spring website - is that the pic of the new controller or is it the old?

http://www.hotspring.com/Spa_Showroom_Hot_Tub/spa_control_iq2020.html
Title: Re: HS auxillary control panel
Post by: Gary on August 08, 2007, 10:30:06 am
You should wait.
Title: Re: HS auxillary control panel
Post by: hottubdan on August 08, 2007, 10:32:37 am
That looks like the new panel in the picture.

I believe all production spas are getting the new panel now.

While it is a known issue, and some people went through multiple panels, it was not a 100% failure.

The good news is the failed aux panel did not make the spa nonfunctional and for 5 years they have been and will be replaced under warranty.
Title: Re: HS auxillary control panel
Post by: The_Pa._Lady on August 08, 2007, 10:53:32 am

My Aux panel failed after almost a yr.  I called the dealer and they were here to replace it the next day.  Not complicated to change, didn't take them long.  Who knows, yours may never fail.  I really think they are using the updated ones now.  The one shown on line is the newer one.

Enjoy your hot tub.
Title: Re: HS auxillary control panel
Post by: jeff925 on August 08, 2007, 12:41:28 pm
what exactly fails on the panel? I notice the buttons on mine are kinda sticking, in fact the jet button got stuck down and i had to give it a hit to make it come back up.

Title: Re: HS auxillary control panel
Post by: 96SC on August 08, 2007, 02:34:44 pm
Quote
what exactly fails on the panel? I notice the buttons on mine are kinda sticking, in fact the jet button got stuck down and i had to give it a hit to make it come back up.


http://www.whatsthebest-hottub.com/cgi-bin/yabb/YaBB.pl?num=1182008337

Hope this link works, its to a post to where folks were discussing what a bad panel will act like.
Title: Re: HS auxillary control panel
Post by: hottubdan on August 08, 2007, 02:46:34 pm
Quote
what exactly fails on the panel? I notice the buttons on mine are kinda sticking, in fact the jet button got stuck down and i had to give it a hit to make it come back up.


If buttons are getting stuck, that is the failure.
Title: Re: HS auxillary control panel
Post by: jeff925 on August 08, 2007, 04:10:13 pm
Thanks for the post, sounds like I need to get it replaced
Title: Re: HS auxillary control panel
Post by: Vanguard on August 11, 2007, 06:49:12 pm
All the new spas are coming with the new panel.  I just saw them in a dealership in South Carolina.  They look and feel much nicer.  Watkins went with a new vendor for the panel.  The old one just couldn't fix the problem.

You can tell if its a new one because it looks and feels to have a brushed stainless steel look.  Not sure if it is Stainless, but it looks different.

The pictures online are the old one.  The buttons are now different as well.  
Title: Re: HS auxillary control panel
Post by: The_Pa._Lady on August 12, 2007, 02:25:26 pm

Vanguard,

could you please post a picture of the new panel.  We just had ours replaced, but I'm not sure if it's the new type.  Thanks.
Title: Re: HS auxillary control panel
Post by: Gomboman on August 13, 2007, 11:14:40 pm
Quote
Vanguard,

could you please post a picture of the new panel.  We just had ours replaced, but I'm not sure if it's the new type.  Thanks.

It's in this post.

http://www.whatsthebest-hottub.com/cgi-bin/yabb/YaBB.pl?num=1182008337
Title: Re: HS auxillary control panel
Post by: kevinv18 on August 13, 2007, 11:39:24 pm
Is the new panel not standard on the 2007 spas?

Because the HotSpring website only shows the old panel.

http://www.hotspring.com/Spa_Showroom_Hot_Tub/spa_control_iq2020.html
Title: Re: HS auxillary control panel
Post by: Seahawk on August 14, 2007, 10:44:29 am
Yes, all new spas are coming equiped with the new aux. panel,  and so far I haven't seen any of the new panels fail.  
Title: Re: HS auxillary control panel
Post by: Vanguard on August 16, 2007, 09:34:59 pm
Sorry, been away for a little bit.  I don't have actual pictures.  Just look for the brushed Stainless Steel.  The old one was strictly plastic.  It is a big difference.

I'll do some checking to see if I can get a picture.  If I can, I'll post.