Hot Tub Forum
Original => Hot Tub Forum => Topic started by: fboyles on March 10, 2018, 01:04:43 pm
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Hey guys I could use some help! I bought a flooded 2015 HS Envoy NXT. It was priced well enough to put some time and money into making it work again. I know that I have to replace pretty much everything! I've already bought a new heater relay board and the main control board. I'm about to buy a new Wavemaster 8200 and a 9000 pumps. Along with a silentflo E5 pump and a Freshwater III ozonator.
My first question is is their any programing that needs to happen to the main control board? I have replaced the boards/ IQ2020 box flipped the 20AMP and 30AMP breakers and I don't see any LEDs coming on?? I have left the tablet controller in the charging bay over night and nothing powers on?? So I don't know if I'm missing a step?
Next question is I have found a guy that sells new HS parts online. He has a lot of parts just not everything. He doesn't have the Wavemaster 9000 but he does have a new WM8000. Looking at the specs it looks like it should work. Since I'm new to Hot tub repairs I just wanted to double check that I'm not missing something. Any help or tips would be greatly appreciated.
Thanks!!
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Yes, you will need to flash, or install new software via a usb drive for the circuit board. If the 8000 and 9000 are the same size, speed, and horsepower rating, I don't see why not, but I don't know for sure.
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Any idea where I can find the flash update file? The only thing that I can find are instruction on how to add the file to a USB drive. The site that I was looking at for pump specs was incorrect. Turns out their is a difference between 2 AMPS and .5HP. The WM 9000 (10AMP,2.5HP, 1speed) and the WM8000 (8amp,2HP,1speed). I wonder if I will notice a deference not having that extra .5HP?
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PM me your email. Also your Serial number. I'll send you the right file ;)
Only HSS dealers have access to it. Get a formatted flash drive (a good one... not a cheap one) Place only the software file in a freshly formatted drive, and you should be good to go!
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Thank you Doonut. I just PMed you.
Thank you so much!
My Hot Springs is a 2015 Envoy NXT with the wireless tablet and Bluetooth audio system.
I have been really stumped on this Hot Tub rebuild. I have tried two different IQ2020. The first one when it didn't power up I thought it was DOA. The seller told me that these boards were plug-in-play. So I swapped it out with another and it did nothing! Very anticlimactic! I had prepared myself to replace everything but didn't want to replace unnecessary parts. I also had the idea to plug the spade connectors of each of the motors directly to the heater relay board to test them out. Both Wavemasters were seized but I was able to free them up by hand turning them with a screwdriver. But they are both noisy and I'm thinking will need to be replace. The silentflo E5 pump just trips the GFCI so I assume that one is shorted out and will also need to be replaced. Do you know if I can use a WM 8000 instead of the 9000? it's a difference of .5HP?
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Doonut was great and emailed me the firmware file. But still no power. I don't know if I'm missing a step? I put the file on a USB thumb drive just as instructed. But the little green led (arrow pointing) never lights up. I have no idea what is going on with the board. I can check with the multimeter that I’m getting correct voltage to the heater relay board. Correct voltage coming out of the heater relay board to the main circuit. 220v from red to black and 110v from black to white or red to white. But from there I have no idea?? Any more ideas? I only have the line in’s, panel buttons, and the hot tub led lights connected. I just want to make sure the control boards are working correctly before connecting the rest of the components.
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I just heard from Doonut again and gave me a few things to try but I still don't think that the new board is powering up? So I went ahead and tried the original flooded IQ2020 board/box and only plugged the line in’s along with the remote dock plug. This board seems to power up. I get a solid green led on the raised circuit board. A red Led on what looks to D21. And a slow blink green on PWR ON. The remote powered on and said searching for spa “found!” Wait while loading graphics. But after 30min the screen has gone to black but I think it still charging as the back-light lights up when I press on the screen?? The original flooded iq2020 might still be good?? But I still don’t understand why the other 2 iq2020 are not powering in the same way? Now that I know what to a powered up board looks like. And that also confirmed that I ran the power correctly. But I was 99% sure of that. Now I guess I will just wait till the remote has had time to completely charge up and see what’s what. One other question I assume that I want that PWR ON led to go solid green?? Any help would be really appreciate it.
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I've gotten a bit further. I went ahead and connected the heater. Once I did that the remote continued doing it's "start up". Now I can l get into the software configuration by holding the SW1 button for 3-5sec on the control board. I continued connecting the pumps and the bluetooth audio system. Which brings up another problem, Even though I have the Music System installed but I don't get the music note on the remote?? I have gone through the confirmation setting and can see either a 485 or a 12 option I'm not sure what those numbers mean. I need to find a service manual for the Music system. The music system is another one of the components that I have replaced since it was flooded?? I can see two blue lights on the side of the music system box so I know its getting powered.
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While connecting the pumps I found that the Wavemaster 9000 is seized and I can't get the leverage to hand turn in the the spa compartment. But I was able to the Wavemaster 8200 to free up. But it sounds really loud! I'm guessing that the bearings are shot. I have to assume that water is pumping through it as water is coming out of the jets. I'm not sure if the heater works or not? Seems to me that I need the circulation pump to work to have the heater working? But again I don't have much experience with hot tub operations. It would be great if someone would chime in with some help or ideas??
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While connecting the pumps I found that the Wavemaster 9000 is seized and I can't get the leverage to hand turn in the the spa compartment. But I was able to the Wavemaster 8200 to free up. But it sounds really loud! I'm guessing that the bearings are shot. I have to assume that water is pumping through it as water is coming out of the jets. I'm not sure if the heater works or not? Seems to me that I need the circulation pump to work to have the heater working? But again I don't have much experience with hot tub operations. It would be great if someone would chime in with some help or ideas??
Circulation Pump is what controls the heater in that tub
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That's what I was kind of thinking. Thank you for confirming that.
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(Completely off topic) whats the Shell Color? I really like the inside!
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Thank Edunn we really liked the color as well. I even think if we had had the choice in the show room we still would have chosen the combination. The shell is Creme and the cabinet is Teak.
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That is the Tuscan Sun shell
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That is the Tuscan Sun shell
Wow... This color on the website way off... :-\
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Thanks Castle. I was just going by what the invoice said. The previous owner gave me all the paper work from the original sale. I will update my file. I like the name Tuscan Sun better then Creme any ways.
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Good afternoon, well I'm still not in the tub yet :0(. I have had some success and some losses. I the guy that was going to sell me the new replacement 2-Wavemaster pumps, E5 circulation pump, and Freshwater III Ozone flaked on me. I ended up getting my money back (Yah!) but it was a loss of a couple weeks. During that time I decided to partially rebuild of the two Wavemaster pumps by installing new bearings in them. That was a nice $8.00 success! I ordered a new E5 Pump installed it but I'm not getting any power out of the Circulation connectors on the IQ2020 control board. I do have power from the Ozone connection which I plugged the E5 pump into and it powered on worked as normal. So I know the pump works. Question #1 is does the circulation connection on the IQ2020 control board supply full time power? Or does it cycle on and off? When I test it with a multimeter I get zero voltage. I would think that it would be full time power? Question #2 is could their be a setting that I'm not aware of that is not giving the circulation pump a signal to turn ON? While testing the circulation pump I found out that my Watkins "No Fault" heater is leaking from the back rear cover. UHG!!! Now it looks like I'm either going to need to see about new seals in the heater or replace the heater. I just feel that I'm very close to getting the tub running again!!!
Thanks again for your time and help!
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I have installed pumps from Aquaflo in place of the official Watkins units (Only in non-warranty repairs) and I have saved hundreds of dollars, and they have worked just fine. Watkins uses a mix of pumps, but if you end up with one of the Chinese models, well, just don't.
If you want to order, use your pump type (Aqua Flo XP2) and the number of speeds (I think one of yours is a two speed and the other is a single speed, but check) and then voltage and amperage. You only need to be close on the amps.
Also, you might consider taking your pumps to a motor shop: I used to take them apart and put in new bearings in the case of a noisy motor. Easy peasy - I would usually just get a 'wet end' so I had all new plastic pump components.
Final thought: you may or may not get the exact same motor, so the cooling air duct may not fit onto the new pump. Not really a problem (I'm sorry, did you say you live in Death Valley? ;D) Just put the duct near the end of the motor and you'll be fine. Many tub makers don't run cooling ducts and it's fine. If it matters to you, either ask your supplier for the same motors, or just go ahead and pay close to double for pumps from Watkins. But as mentioned above, do NOT install them if they show up 'made in china.'
HTH
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Thanks Chas for your input. I did look into the Aquaflo XP2 pumps as an option too but decided since my motors operated (just noisily) I would attempt to replace the bearings myself. I ordered the bearings from Amazon, used my HF bearing puller, cleaned up all the parts and reassembled. Wah-Lah 2- working pumps! WooHoo!!
I would like to know if the Control board sends out full time 110V to the Circulation terminal? Or if it has a predetermined cycle? If the control board send out full time 110V is their a setting or component that would not tell the control board to power up the Circulation terminal? I know that the Circulation pump and the Heater both work together.
Please help if you can! I feel that I'm getting close to getting this tub up and going again.
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Good deal on getting your jets pumps up and running - I used to do that all the time!
Circ pump runs constantly, so yes, power should be on that terminal pair constantly. In fact, if the heater overheats, the control system shuts off the heater, flashes the power icon, yet keep the circ pump running to hopefully cool the system down.
8)
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WHOO HOO!! the tub is up and going again!!! the problem with the circulation pump turned out to a super easy fix. The problems turned out just to be a blown glass fuse. I had pulled and tested the fuse when i first got the tub, so I knew it was good. But in-between times I had been trouble shooting the circulation pump and must have blown the fuse. I had a buddy come over and when I was walking him through all that I had done to the tub he suggested we test the fuse again. Hallelujah!! And I just happen to have that fuse. POP it in, turned the breakers back on, and we now have circulation!! Over the weekend we had two incredible soaks in our HS tub!! And I have to saw that having the bluetooth speakers added a lot to the experience. Now the tub still isn't 100%. I still need to replace the heater as its leaking from the end cap and the internal temp sensor is dead. But it sure is a relief to know that the tub does work!! Thanks guys for all your help getting me into some "Hot water". Probably the only time that being in "Hot Water" is a good thing.
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Awesome. Great to see the kids enjoying it!
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So cool. Glad to hear. 8)