Hot Tub Forum

Original => Hot Tub Forum => Topic started by: camdelle on February 11, 2015, 10:26:19 pm

Title: buying a tub. Spending $8000 to 13000. And looking for suggestions
Post by: camdelle on February 11, 2015, 10:26:19 pm
We are looking for a new tub.  5 in family with 2 adults and a 14, 12 and 7 year old.  Would not mind space for 1 or 2 more but want it to fit family well.

We bought an arctic spa in 1998 and had it until 2007 when we left it with the house.

I still like arctic norwegian but find them very pricey and not offering a lot for the price, A fairly well optioned is over 15000.  I looked at H20 and like the olympia and the niagra.  and for the Max we like the 481 and 811. Just found out there is a sundance dealer here and Hot Springs is not available.

I am not stuck on these brands at all.  I prefer quality over bling.  I would like a tub with uv and ozone if they actually work.  I would also like an economical tub as its quite cold up here(northern canada)

Open to advice and suggestions please.

Thank you all in advance for any help.

Curious what people think the tier one spas are out there.
Title: Re: buying a tub. Spending $8000 to 13000. And looking for suggestions
Post by: trichert on February 12, 2015, 08:24:22 am
Where do you live that there is no Hot Spring dealer?  That is pretty unusual they have a very established network.

Anyway, Ozone is great definitely look for that.  UV I think is a scam/marketing ploy.  What you need in a tub is oxidizers, UV oxidizes nothing.  Does it kill bacteria ?  Sure, in the very limited space in the plumbing that is passing through, a millisecond later that water is out of UV and bacteria are growing again.  You need residual sanitizer always.

I'm not saying don't buy a tub with UV, but I am saying don't make that one of your purchasing criteria.  There is a reason most dealers don't offer it.  It is very cheap to add to a tub, but adds very little real value. 
Title: Re: buying a tub. Spending $8000 to 13000. And looking for suggestions
Post by: flava flav on February 12, 2015, 09:37:15 am
Flava Flav went the budget route with the Sundance McKinnley ya boyeee fits 6-7. The Sundance Optima is a similar tub with more bells and whistles, was a sweet tub when Flava wet tested it.  Under 13k. 
Title: Re: buying a tub. Spending $8000 to 13000. And looking for suggestions
Post by: Water Boy on February 12, 2015, 10:25:21 am
I would think you should be able to find a very nice Arctic Spa in that price range. There is still lots of bling options with Arctic if you want it. I would go see the dealer and told him you bought a Arctic before, and mention all the others you are looking at. I would think you should be able to get something nice in your price range. Just ask them for their very best price. I would check out the Sundances as well. But, I think the Arctic and Sundance are in a class above the other two you mentioned. You asked what are the top tier brands. Many on here will say Jacuzzi, Sundance, Arctic Spas, Hot Spring & Caldera, Marquis, and Dimension 1. Bullfrog has been mentioned a bunch on here lately too. I would suggest buying from a good local reputable dealer. Wet test if you can, and pick the one you are happy with. If you have any questions in regards to Arctic Spas specifically, let me know, and I'll be glad to help!
Title: Re: buying a tub. Spending $8000 to 13000. And looking for suggestions
Post by: sksmoker on February 12, 2015, 11:48:40 am
We are looking for a new tub.  5 in family with 2 adults and a 14, 12 and 7 year old.  Would not mind space for 1 or 2 more but want it to fit family well.

We bought an arctic spa in 1998 and had it until 2007 when we left it with the house.

I still like arctic norwegian but find them very pricey and not offering a lot for the price, A fairly well optioned is over 15000.  I looked at H20 and like the olympia and the niagra.  and for the Max we like the 481 and 811. Just found out there is a sundance dealer here and Hot Springs is not available.

I am not stuck on these brands at all.  I prefer quality over bling.  I would like a tub with uv and ozone if they actually work.  I would also like an economical tub as its quite cold up here(northern canada)

Open to advice and suggestions please.

Thank you all in advance for any help.

Curious what people think the tier one spas are out there.

Take a look at Coast Spa's if you have a dealer near you. I am in the Prairie's with -40C winters and we cross shopped Hot Springs/Arctic/Maxx/Coast/Beachcomber/Bullfrog. The Arctic is a nice tub but you have noticed (like we did) it is a pricier tub than the others. We are quite happy with the Coast so far.
Title: Re: buying a tub. Spending $8000 to 13000. And looking for suggestions
Post by: Tman122 on February 12, 2015, 06:31:26 pm
IMHO I would never put MAXX in the same league as the rest of those.
Title: Re: buying a tub. Spending $8000 to 13000. And looking for suggestions
Post by: ralphw on February 12, 2015, 07:10:15 pm
I had bought an Arctic Spa bout 10 years ago and really enjoyed the spa. Problem is there is no local dealer (the dealer I bought it from went out of business). I think my next spa will be from a dealer with a larger network in place like Hot Springs. If you have an established Arctic dealer close by I would highly recommend them.
Title: Re: buying a tub. Spending $8000 to 13000. And looking for suggestions
Post by: camdelle on February 12, 2015, 08:20:30 pm
So did some checking today.  looked at A sundance cameo on sale for 16000 It will not really fit the whole family.  A sundance Maxxus is 30000.00 lol.

I am really wanting a lounger or recliner.  I deliver mail for a living and really need some therapy for the legs.

I will check out the coast spas.

Hot springs dealer search shows nothing in Alberta Canada.


Will skip the UV as not sure it really works.  So far I like the Arctic spa norwegian 14500 seems high.  the maxx 811 for 12500 but am thinking its not a good buy according to everything ive read. 




Title: Re: buying a tub. Spending $8000 to 13000. And looking for suggestions
Post by: camdelle on February 13, 2015, 01:32:11 am
Ive read alot about coast spas and have read that they are the same as cal spas and warranty support is almost nothing.. 
In fact looking on their website I cannot find any information on their warranty at all.

Their brochure also has no information on the warranties. 

I think i will not go near a coast spa unless I can get more info from people here.
Title: Re: buying a tub. Spending $8000 to 13000. And looking for suggestions
Post by: Quickbeam on February 13, 2015, 01:48:56 am
When we were looking for spas about one year ago we briefly looked at Coast. Their warranty did not compare to the major manufacturers and if I remember correctly we found a lot of negative reviews. Don't know much more about them but that was enough to scare me off.
Title: Re: buying a tub. Spending $8000 to 13000. And looking for suggestions
Post by: camdelle on February 13, 2015, 01:49:33 am
When we were looking for spas about one year ago we briefly looked at Coast. Their warranty did not compare to the major manufacturers and if I remember correctly we found a lot of negative reviews. Don't know much more about them but that was enough to scare me off.

What did you buy?
Title: Re: buying a tub. Spending $8000 to 13000. And looking for suggestions
Post by: Quickbeam on February 13, 2015, 11:48:13 am
We bought a Jacuzzi J-345. Probably too small for what you're looking for, but we really like it. We bought Jacuzzi for a number of reasons. First of all, our tub is on a roof deck and we had some size and weight limitations and the J-345 fit into those requirements. Secondly, we really liked the dealer. And thirdly, we really liked the tub. Should say we also really liked Sundance but for the size we wanted the Jacuzzi was the better tub.
Title: Re: buying a tub. Spending $8000 to 13000. And looking for suggestions
Post by: camdelle on February 13, 2015, 12:40:23 pm
A arctic spas norwegian epic with spa boy wifi and salt cell is 17500 plus tax. So that's out.  I really do think they are far over priced.
Title: Re: buying a tub. Spending $8000 to 13000. And looking for suggestions
Post by: MarKee on February 13, 2015, 01:16:12 pm
If you want quality and excellent energy efficiency, check out Marquis if there is a dealer in your area.
Title: Re: buying a tub. Spending $8000 to 13000. And looking for suggestions
Post by: camdelle on February 13, 2015, 01:25:01 pm
If you want quality and excellent energy efficiency, check out Marquis if there is a dealer in your area.

Closest Marquis dealer is a 14 hour drive.  Bummer.

I just found a used 2012 Sundance cameo.  Anyone know if warranties are transferable?  The gentleman is asking 10999.00  Im thinking of offering $7000.00.  He has had it for sale for 6 months.  I might be able to buy a new 2014 floor demo for $14000.00

thx for all the help everyone.

Title: Re: buying a tub. Spending $8000 to 13000. And looking for suggestions
Post by: Jacuzzi Jim on February 13, 2015, 02:49:43 pm
 Yeah a dealer might get that if they added a warranty with it.   From a private seller no way.   He may go 7 but doubt full as most want as much as they can get as I would,  but worth asking.  Really depends how many calls he is getting on it. If not many he my meet in the middle.    Very nice spa though!     Warranty is non transferable.   
Title: Re: buying a tub. Spending $8000 to 13000. And looking for suggestions
Post by: sksmoker on February 13, 2015, 03:22:40 pm
Ive read alot about coast spas and have read that they are the same as cal spas and warranty support is almost nothing.. 
In fact looking on their website I cannot find any information on their warranty at all.

Their brochure also has no information on the warranties. 

I think i will not go near a coast spa unless I can get more info from people here.

Coast has nothing to do with Cal Spa's. Totally different company. Coast Spa's are made in Langley BC and have been for a very long time.. Coast really depends on their dealers for information which was my biggest gripe and I let the salesman know that.Feel free to come and sit in mine. In fact, if you want to contact the dealer we bought ours from feel free to PM me. They sell a pile of them and are very knowledgeable if you are interested. For the money, they were very tough to beat and we bought almost the largest tub that they make. We were going to pull the trigger on an Arctic Tundra Epic for almost $9,000 more.
Title: Re: buying a tub. Spending $8000 to 13000. And looking for suggestions
Post by: sksmoker on February 13, 2015, 03:23:38 pm
IMHO I would never put MAXX in the same league as the rest of those.

I agree. Just stating that we cross shopped them as they were the only brand another large dealer in town here had and is quite popular in these parts.
Title: Re: buying a tub. Spending $8000 to 13000. And looking for suggestions
Post by: Dr. Spa™ Ret. on February 13, 2015, 04:55:26 pm
warranties are NOT transferable.
Title: Re: buying a tub. Spending $8000 to 13000. And looking for suggestions
Post by: MarKee on February 13, 2015, 05:55:07 pm
Where do you live at?
Title: Re: buying a tub. Spending $8000 to 13000. And looking for suggestions
Post by: Topline Mike on February 13, 2015, 06:05:30 pm
Sounds like our family's are the same size..

We bought a Jacuzzi J375.  LOVE it! 

(http://i1197.photobucket.com/albums/aa429/trophygametags/spa015_zps000b6d33.jpg) (http://s1197.photobucket.com/user/trophygametags/media/spa015_zps000b6d33.jpg.html)
Title: Re: buying a tub. Spending $8000 to 13000. And looking for suggestions
Post by: camdelle on February 14, 2015, 01:08:34 am
Where do you live at?

Red Deer Alberta
Title: Re: buying a tub. Spending $8000 to 13000. And looking for suggestions
Post by: camdelle on February 14, 2015, 03:38:57 am
Sounds like our family's are the same size..

We bought a Jacuzzi J375.  LOVE it! 

(http://i1197.photobucket.com/albums/aa429/trophygametags/spa015_zps000b6d33.jpg) (http://s1197.photobucket.com/user/trophygametags/media/spa015_zps000b6d33.jpg.html)

How much was the j375?
Title: Re: buying a tub. Spending $8000 to 13000. And looking for suggestions
Post by: Grottoguy on February 14, 2015, 07:44:54 am
Try the Caldera Cantabria. It's in your price range and is a large tub.
Title: Re: buying a tub. Spending $8000 to 13000. And looking for suggestions
Post by: camdelle on February 14, 2015, 01:45:14 pm
Well good news.  I found a hot springs dealer 2 hours away. 

Here are the prices I was given over the phone

flair   9450
pulse  10995
envoy  13000
vanguard 11998
grandee 13495
aria 12498
Base prices.  No sound system.

Found a Jacuzzi Dealer same distance away
j-375 12045.

And sundance cameo most expensive at 15000-16000 but local.
And an arctic spas norwegian at 14500 local.
I am now not looking at maax at all.

Title: Re: buying a tub. Spending $8000 to 13000. And looking for suggestions
Post by: Topline Mike on February 14, 2015, 06:27:12 pm
I paid $5000 for ours, used about 3 months I think.  The local dealer in Milwaukee, WI was asking around 11.5g's for a new one.  I think I could have talked him down to 10, but it was too late.  With this dang cold weather here, I just might go jump in right now!
Title: Re: buying a tub. Spending $8000 to 13000. And looking for suggestions
Post by: sksmoker on February 17, 2015, 03:22:46 pm
For anyone that cares, here is Coast's warranty information, available on their website. Go to the website, click support, click owners, click Warranty Information

Coast Spas Manufacturing Inc. extends this limited warranty solely to the original purchaser of any Series self contained spa installed for residential use within Canada and the United States.

LIFETIME SHELL WARRANTY: CSMI warrants against water loss (through the spa shell) due to workmanship or manufacturing defects for the lifetime of the spa shell.

FIVE (5) YEAR SHELL SURFACE WARRANTY: CSMI warrants the interior surface material of the spa shell against blistering or delaminating for a period of length years. (See Surface Warranty in the Exclusions portion of this document)

FIVE (5) YEAR NO FAULT CORROSION HEATER WARRANTY: CSMI warrants, unconditionally, the heater, as originally installed, against defects in material and workmanship, and against water and chemical corrosion for a period of length years.

FIVE (5) YEAR PUMP WARRANTY: CSMI warrants the pump(s) due to motor failure or malfunction due to defects in material and workmanship for a period of length years.

FIVE (5) YEAR CONTROL WARRANTY: CSMI warrants the control system (pack and keypad) against malfunction due to defects in material and workmanship for a period of length years.

THREE (3) CONDITIONAL LEAK WARRANTY: CSMI warrants the factory installed plumbing against water loss due to defects in material and workmanship for a period of length years, with conditional exclusions. This warranty specifically covers leaks from the jet fittings, drain fittings, internal plumbing, filter canister and light lens.

TWO (2) YEAR LED LIGHTING WARRANTY: CSMI warrants the optional LED lighting to be free from defects in material and workmanship for a period of length years.

TWO (2) YEAR VINYL CABINET WARRANTY: CSMI warrants the vinyl cabinets to be free from defects in material and workmanship for a period of length years. This warranty specifically covers the cabinet’s structural integrity (excluding surface stain or color). The cosmetic finish is warranted to be free from defects at the time of initial delivery to the original consumer purchaser. Fading and weathering of the surface will naturally occur over time and are not considered warrantable defects.

FIVE (5) YEAR SLATE CABINET WARRANTY: CSMI warrants the slate cabinets to be free from defects in material and workmanship for a period of length years. This warranty specifically covers the cabinet’s structural integrity (excluding surface stain or color). The cosmetic finish is warranted to be free from defects at the time of initial delivery to the original consumer purchaser. Fading and weathering of the surface will naturally occur over time and are not considered warrantable defects.

FIVE (5) YEAR WOOD CABINET WARRANTY: CSMI warrants the cedar wood cabinets to be free from defects in material and workmanship for a period of length years. This warranty specifically covers the cabinet’s structural integrity (excluding surface stain). The cosmetic finish is warranted to be free from defects at the time of initial delivery to the original consumer purchaser. Fading and weathering of the surface will naturally occur over time and are not considered warrantable defects.

ONE (1) YEAR OZONE GENERATOR WARRANTY: CSMI warrants the ozone generator to be free from defects in material and workmanship for a period of length years. This specifically covers the ozone generator’s ability to create ozone.

ENTERTAINMENT SYSTEM WARRANTY: CSMI warrants the factory installed entertainment system to be free from defects in material and workmanship for a period of length (except for the AM/FM/CD player and subwoofer which carry a length warranty on parts only). This warranty specifically excludes water damage, so care must be taken when loading CD’s/DVD’s into the unit. Ensure that they are clean and dry prior to inserting into the player, and that all protective covers and doors are in place prior/during operation.

WARRANTIES FOR OTHER COMPONENTS: If spa contains an electronic pressure switch it is warranted against defects in material and workmanship for a period of length year. Jet inserts, filter lid & lock ring are warranted against malfunction due to defects in material and workmanship for a period of length years (these parts are a part replacement only/no labor coverage). Failure to maintain water chemistry and/ or neglect in cleaning the stainless steel components could escalate the chemical attack on the stainless. Due to environmental conditions out of our control, we are unable to warranty discolorations or corrosion on stainless steel parts. The following items are not included in this limited warranty but are warranted to be free from defects in material or workmanship at the time of delivery to the original consumer purchaser from the dealer: Filter cartridge, dirty filters, air locks, incorrect water chemistry, loose unions, pinched or misaligned gaskets, pump seals, closed water valves, closed jets, fuses, expired light bulbs, disconnected power cords and spa pillows.

there's more but those are the highlights. Best of luck finding a hot tub that you enjoy!

Title: Re: buying a tub. Spending $8000 to 13000. And looking for suggestions
Post by: sksmoker on February 17, 2015, 03:24:10 pm
With your Hotsprings dealer 2hrs away, make sure you know what the warranty/out of warranty calls are going to be billed at. With that far away, mileage/trip costs may be tacked on to a call.

Happy tubbing!
Title: Re: buying a tub. Spending $8000 to 13000. And looking for suggestions
Post by: Dr. Spa™ Ret. on February 17, 2015, 05:26:25 pm
How long is a Length"? Because they seem to warrant things for "length years"



LIFETIME SHELL WARRANTY: CSMI warrants against water loss (through the spa shell) due to workmanship or manufacturing defects for the lifetime of the spa shell.



ummmm, once the shell starts leaking, couldn't one argue it's life is OVER?
Title: Re: buying a tub. Spending $8000 to 13000. And looking for suggestions
Post by: camdelle on February 26, 2015, 08:33:54 pm
Well  with Prices here I have been trying to find a good used.  Seems some of the used prices are almost the same as new.

I am wondering what prices people have on the JACUZZI J-375.  Canada and USA Prices please.

One localish dealer is $17000 for new.  He came back at $13000.00 with cover and lifter and nothing else.

Also was offered by same dealer a
2012 j345 for $9500 and a 2012 jlxl for $10000.

Seems those prices are quite high for 2012's even if they are new.  Any suggestions for offers on these?

thank you.
Title: Re: buying a tub. Spending $8000 to 13000. And looking for suggestions
Post by: Schmingie on February 27, 2015, 01:06:51 am
Camdelle,

I am in your area and bought Hot Springs my tub from Rocky Mountain Spas in Calgary. I am not sure if that is the dealer you are speaking of, but that should be about 1.5 hours from you. The service I have received from them has been nothing less than spectacular.

S.
Title: Re: buying a tub. Spending $8000 to 13000. And looking for suggestions
Post by: camdelle on February 27, 2015, 08:15:28 pm
Camdelle,

I am in your area and bought Hot Springs my tub from Rocky Mountain Spas in Calgary. I am not sure if that is the dealer you are speaking of, but that should be about 1.5 hours from you. The service I have received from them has been nothing less than spectacular.

S.

What did you buy, how much was it and when did you buy it?

thx