General > General info Somewhat hot tub related

Worst...Customers...........EVER!

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East_TX_Spa:
Mmmmmmm.....nanner egg rolls!  I'm allergical to nanners, but in the interest of furtherin' nowledge, I shall partake and report on this newest and most delectable sounding bit of southern culinary initiative.

On another note, since I'm so arrogant and mean-spirited, I am amazed at what just transpired betwixt me and one of my customers.

It seems that about 5 years ago, a gentleman sent his son to my store with the instructions to buy "the biggest, best spa they got!".  At the time, the HotSpring Landmark was the king of spas, I showed it to the good son and gave him a price.  He called his dad, who was at "his villa in Mexico" to report his findings.  Father said "buy it", we delivered it to his local home, and made another happy customer.  Over the years, he has offered to let me use his 8-bedroom home on the Mexican coast at my leisure...all I have to pay for is $30/day to run the airconditioner.

The gentleman just came by the store to get some new filters, told me to sell his old spa so he can buy a new HotSpring Vista with SpAudio.  Then, he practically said he was going to kick my butt if I don't hurry up and take his offer of hospitality.  I don't really know the man and it's a long ways down to his place.

What would ya'll do if put in this position?

Term

pratzert:
quote: "What would ya'll do if put in this position?
 
Term": Unquote


If I were you... I'd book my flight and practice how to say "Dos Cervezas Por Favor" in my best Mexican accent !

And BTW...  I'm not sure what the heck got the hippie lover so riled up.... but whenever I want to laugh.... I come to this forum and read your posts..... hilarious.

Anyone who can't see that many things you say are tongue in cheek is the one who is.... well..... an uneducamated hippie !

Long Live Cheech & Chong ( Dave's not here..... )  ;D

Tim

WannaSoakNow:
Again, I'm out of town and, too tired to check this forum at the end of the day.....Today, when I got home, and, checked the latest n the "hippie couple" saga...I had to smile...Twinkies, Emmy Lou Harris, etc........Damn Term, if I wasn't in TN I would have purchased my Hot Springs from you!!!!!

As to the new buyer in Mexico...Take a vacation! Take the little missus! Check out the spa site in Mexico! Take the tub rat's (no offense intended)! Sell the guy a spa, enjoy your self in the process, write it off on your taxes as a business expense...(ooops, did I say that!!???)...Heck, who knows how many possible buyers you may end up with across the border......Possibly a new dealership in Mexico!!!????!!!!

BTW my new Hot Springs spa to be delivered on October 27, barring any more nonsense from the zoning folks and life in general I hope to be in SPATOPIA on the 28th....

East_TX_Spa:
Thank you, kindly, to be sure.

I stayed up until 3 in the mornin' the other night trying to figure out who this myserious visitor to my store might have been.  As I have said, there have been a few folks over the years that I just did not communicate well with and a couple that it was mutual hate at first sight.  This is what I came up with as possibilities:

1.  The little Italian man- came to my store to look at a Jetsetter.  He talked very loud and growled a lot and had no concept of personal space.  He had asked that as soon as I got a Jetsetter to call him as he wanted to come and look at it.  I only understood about a third of what he was saying, but I believe he kept harping on "Bullfrog's a lotta cheapa than you'se!"  I said "Yes, they always have been.  Everyone is usually cheaper than us, but year after year we outsell 'em all.  We have cheap spas too, but the Jetsetter ain't one of them."  He kept rolling his eyes and making growling noises. I got his name and phone number.  He left.

When I got a Jetsetter in, I tried to find his number and couldn't.  Once I did, I couldn't read his handwriting, so I figured he would come back if he was serious.

A few weeks later, I was at the fair and he came by my booth.  I recognized him and waved and he kept saying "Ya shoulda called me...ya shoulda called me!"  I apologized and watched him walk away....and was relieved.

2.  "Pink" Floyd- a customer I go to church and play softball with sent one of his neighbors to my store, told him "Go see Chris, he's a good guy."  When Pink Floyd and his wife showed up, about all he said was "So, what makes these better than a Bullfrog?"  I said "Bullfrog's a good spa and if you got one you'd probably be happy with it, but they do things a little different than we do.  If you have a few minutes, I'll be happy to point out how we do things."

I showed him how he could move some of our jets around if he wanted (very few people ever move the jets even though it only takes about 30 seconds to do so), I talked about our circ pump, filtration, service department, etc.  He just stood there and didn't say anything.  He then said "Well, I've already decided to get the Bullfrog."  I say "Why did you come here, then?"  He replied "because of Davis".  I told him "Well, keep us in mind when you get ready to buy a new one."  (I can see where this might have sounded snippity, but I was not real enamored with the guy.  I no longer say this when people have bought another spa because it does sound rude.)

3.  Hippo-Sex man-  the last possible culprit would be the 300+ pound perv who approached me in the store, looked to the left, looked to the right, and leaned towards me and said "Listen, I'm gonna cut straight to the chase...I want a spa for one thing...KITTY!  I mean, I'm gonna be havin' pile-driving hippo sex in that thing and I want something that'll give me room to maneuver."  He had space limitations (the spa was going in some kind of 'playroom' with video and sound) and I told him, quite frankly, that he was going to be splashing water all over the place with his size.  Anyway, it ticked him off and he left in a huff.

I'll bet Clown Shoes is number..........crap, it's after 6:00!  I'm off to the fair!

Term

Richs100:
Well, once again, Term's story tellin' abilities reach new heights.  I'm LMAO.

But, after that little rundown (and I do mean rundown), I'd be surprised if Clownshoes admits to being "da man" in any of those episodes, even if so.

Clownie, my man!  What say you?  Is you or isn't you?

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