WOW!
Have I been missing out.
Bohm, you handled it quite well IMHO. You were patient (like you should have been) at first but, didn't receive the proper responses.
Before you know it you'll be sitting in your new tub and hopefully look back on this and simply laugh.
I am amazed as well as intrigued at how certain dealers handle situations so differently. Very interesting.
Which brings me to this: Term, please open a store by me!
Personally, I've learned very much from this forum. It's a shame I have yet to purchase a tub. However, I have been saving $$$$, folks.
Skellman