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What if your limo doesn't show up for your wedding

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Brewman:
They've lost, and the only recourse for them is to drag it out.  I suppose you have to go back to court again?  

Viper_Dude:

--- Quote ---They've lost, and the only recourse for them is to drag it out.  I suppose you have to go back to court again?  
--- End quote ---
Thankfully Brewman, I found out I don't have to go to court. Apparently the judge will review his appeal, and decide whether the magistrate's decision is legit. I can now file an appeal to his appeal for $25.00 (which he will have to pay if he loses). If you have time to kill, here's the appeal he submitted (complete with his own spelling errors):

Dear Sir’s and Ma’am,

This letter is being written is objection to Magistrate Moser’s decision on case 2006SCI-93.

We respectfully object to the Findings of Fact and Conclusions of law in which Magistrate Moser ordered $250 in damages and $150 in incidentals to our previous customer. We have never been shown or given any proof of any damages caused by our company. Our position is that the customer cancelled our driver after knowing he was caught up in traffic, they were never told anything about were the traffic was, only the location of the limousine. Our contract clearly states we are not responsible for any obstacle that may extend our time. It also states that we reserve the right to a 15 minute grace period as like our customer gets.

The customer contracted with us on 11-26-05 for the time of 6:30pm. The week of their wedding they called several times asking to move the time up to 6:00pm. They were told on every occasion that it was not possible. The magistrate found that we were in breach because we were 25 minutes late. This is incorrect. He believes we were due there at 6:00pm. We were due at 6:30pm. According to the customers phone records they didn’t make any phone calls to us until 6:30. I believe this proves they knew the time to be 6:30. They also claimed in court that they tried calling us in May several times and never gat a return phone call. Again, we believe based on their own phone records that they proved we are accessible at all times and never left any messages that were unreturned.

We feel the customer clearly intended to complain when they were told they could not move their pickup time up one half hour.

We don’t understand how our cancelled transportation from their church to the hotel reception could have cost them $400. We called the Millennium Hotel and spoke with the Catering department who is in charge of wedding receptions and was told that all guest must pay for parking. We were informed that behind the hotel you can park in public parking for $8.00, in front for $15.00 and the only parking the hotel offers is Valet at a rate of $20.00. Their guests would have paid to park anyway.

As for paying for missed photos, we were not contracted for any other stops other than the one at the hotel.

They also claimed that they were late to their reception. This can’t be true because we were contracted for drop off at 8:30pm. We are quite sure that they could have made it to the reception in one hour and 45 minutes. We sent our driver to their church after he was cancelled. He was there at 6:50pm and the customers were already gone. They claim we went to the wrong church, even though we confirmed their information the day before. We feel they would still have had plenty of time to get from the church near Beechmont at 6:45 to the Millennium Hotel downtown.

We respectfully request that this decision be reviewed and overturned. We feel we still could have provided exceptional service. We wish the court to take into consideration that we normally have a 4 hour minimum for wedding service but the customer claimed not to be able to afford it. We agreed to do the 2 hour to help the customer out. It takes a minimum of 2-3 hours to prepare for a charter with all the office work, calls, computer work with map questing and confirming vehicle maintenance, detailing/ cleaning of limousine and gas.

We were open to discussing the issue of refund. We were willing to offer the customer free transportation to and from the airport for the honeymoon. We never got the chance to make the customer happy. This is why we strongly feel they intended on complaining.

We tried several times to satisfy the Plaintiff but he only continued to demand hiss not refundable deposit and damages as well as a written apology. The day of the hearing we afford to return $125.00 of his nonrefundable deposit. They would have received a total of $407.00 of their $532.00. We were willing to return all but the $125 to cover our time and fuel invested.

Thank you for your time and attention to this matter.    

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